
Abbotsford Volkswagen
Abbotsford, BC
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They are out to screw the customer for everything they can. They are a compulsive bunch of liars starting with Jason the sales manager. They tried to sell us undercoating even though for everything they can. They are a compulsive bunch of liars starting with Jason the sales manager. They tried to sell us undercoating even though the manufacturer recommends against that. We were told oil changes every 7500K, also not true, it's 11.500K. The only reason it gets one star is you can't post it otherwise. This are but a few of the numerous blatant and barefaced lies we were told. The only reason it gets a star is you can't post it otherwise. More
One of my Better Experiences I was not looking for a vehicle when I found the Audi. Josh was very patient with all my questions and requests. Jerome was very helpful when it came I was not looking for a vehicle when I found the Audi. Josh was very patient with all my questions and requests. Jerome was very helpful when it came time to test drive the car along with a couple of alternates. In the end when it came time to make the purchase, Josh and Kelly were helpful and patient which made the experience a little more calming. More
impressive I went to just have a look around but quickly became impressed with the salesman, Matt Byeman. His mechanical knowledge and friendliness was a nice ch I went to just have a look around but quickly became impressed with the salesman, Matt Byeman. His mechanical knowledge and friendliness was a nice change from other dealerships. I'll definitely send my friends and family to see him. More
Great family service Our experience here was wonderful. They catered to our two boys so my husband and I were able to test drive vehicles. It was pouring rain and the kid Our experience here was wonderful. They catered to our two boys so my husband and I were able to test drive vehicles. It was pouring rain and the kids just played in the play room and ate apples. Really a fantastic idea for people who have kids to have a play area available. Our sales associate was very nice and friendly. We had him running in the rain but in the end we found the exact car we were looking for. More
Top Notch Professional My wife and I were in the market for a more economical second vehicle in trade of a fuel hungry SUV. Having a VW already we decided on a Jetta Sportl My wife and I were in the market for a more economical second vehicle in trade of a fuel hungry SUV. Having a VW already we decided on a Jetta Sportline. We made an appointment to see Matt but arrived as he was busy showing other clients a vehicle. We were greeted by Melissa and taken care of very well. Melissa is a true professional by trade and in attitude. She made sure we test drove all the trim levels of the Jetta for us to form a most educated opinion on what we though would suit us best. That level of service continued as we selected the vehicle and sat in the office to discuss if a deal could be hashed out. Sitting in a the office can be intimidating at best. Melissa ensured we were comfortable and proved she works for the client, not just the dealership. She introduced us to Kelly who worked on getting us top dollar for our trade. Between them, Melissa stepped up to the plate and got us within a few dollars of budget and at the term we wanted. We were introduce to Augest in finance who was a pleasure to deal with. She took control and got our financing in place quickly and efficiently. Once set, Melissa introduced us to Matt who got us acquainted with our new vehicle. Great display of teamwork and communication which makes for an Overall a great experience dealing with Abby VW. Thank you Melissa orchestrating everything. We would definitely deal with You and your team at Abby VW again, and will be sure to refer our friends and family. More
Thanks for all your help! Melissa was so excellent to have helped me, she met all my expectations and got me a steal of a deal! I'm the only 18 year old I know with a car this Melissa was so excellent to have helped me, she met all my expectations and got me a steal of a deal! I'm the only 18 year old I know with a car this nice! Melissa was also very thorough with making sure I knew how to use the car properly and could operate all the specs. :) More
They're Like Family I have now purchased 2 new vehicles with Abbotsford VW and I honestly couldn't recommend a better dealership. They have always genuinely cared about m I have now purchased 2 new vehicles with Abbotsford VW and I honestly couldn't recommend a better dealership. They have always genuinely cared about my needs and wants, finding me the perfect car that fits my style, budget, and lifestyle. Myself being very particular, Albert and the entire management team both worked hard to source the exact vehicle that I wanted. They always responded right away to my emails and phone calls eager to answer any questions I had. The whole staff at Volkswagen is absolutely wonderful. Kaleena was always there to say hi and give me a big hug as soon as I walked in. She did an awesome job taking me through the features of my vehicle and answering any questions I had. Both Stefani and August were so great to deal with in financing explaining everything clearly helping me too understand anything I had questions on. Purchasing a car through Abbotsford VW is the perfect car buying experience. I would recommend them to everyone. More
Buying my first New Car Theresa&Allan "Buying my first New Car" Our experience was incredible! The people that worked with us became more than salesmen. We felt that they Theresa&Allan "Buying my first New Car" Our experience was incredible! The people that worked with us became more than salesmen. We felt that they were transparent, honest & friendly. They looked after every detail and walked me through each one step by step. I felt safe and confidant that they went above and beyond ensuring that I would be able to buy my first new car in a realistic and affordable commitment. They really worked with me I felt supported and respected as they made this possible We just wanted to send a special Thank you out to Jerome and Jason for gifting us with an experience much greater than buying a car. Thank you team for making this possible for me! More
First time buying car.. Great experience! Bought my very first car from the dealership last week. Was a very enjoyable car shopping experience. Any questions I have had even after buying the c Bought my very first car from the dealership last week. Was a very enjoyable car shopping experience. Any questions I have had even after buying the car, Matt has still been answering and taking the time to make sure I am satisfied with my car. More
Second New Jetta from them! After a routine service on my Jetta, talking with Jerome we talked about a 2015 Jetta. Working with Jerome and the rest of the team I felt very at hom After a routine service on my Jetta, talking with Jerome we talked about a 2015 Jetta. Working with Jerome and the rest of the team I felt very at home, and we were working together for a win win situation where all sides could achieve a positive result. A side note is that I feel at home and trusting of this dealership, as everytime I have dealt with them with my last vehicle, they didn't turn me away. They went above and beyond to make sure the car, and I were taken excellent care of. Thanks so much! More