Back

Abbotsford Volkswagen

Abbotsford, BC

4.3
1,483 Reviews

30150 Automall Drive

Abbotsford, BC

V2T 5M1

Directions

By Type

Showing 1,483 reviews

January 20, 2015

They are out to screw the customer for everything they can. They are a compulsive bunch of liars starting with Jason the sales manager. They tried to sell us undercoating even though More

by Jim. R
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Feb 03, 2015 -

Abbotsford Volkswagen responded

We are very sorry that you feel this way and want to thank you for bringing your situation to our attention. We would like to get some details from you so we can both find out why this happened and also to learn from this and prevent it in the future, Can you please contact Rob Reaveley, our general manager, at (604) 853-1181

Feb 04, 2015 -

Abbotsford Volkswagen responded

Jim, Thank you for your review. I am disappointed you did not have a great experience at our dealership, as the many other customers At our dealership usually have. I am always interested in improving our customer service and look forward to your suggestions. Could you please contact me directly at 604-853-1181 or rreaveley@abbotsfordvw.com. I would appreciate talking with you about your experience and exactly what went wrong. I'll do my best to correct your concerns and hopefully use your suggestions in future training. I look forward to your call/email. Best regards, Rob Reaveley

January 20, 2015

One of my Better Experiences I was not looking for a vehicle when I found the Audi. Josh was very patient with all my questions and requests. Jerome was very helpful when it came More

by Don M
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Buller, August Braun, Josh Vanden Eykel
January 20, 2015

impressive I went to just have a look around but quickly became impressed with the salesman, Matt Byeman. His mechanical knowledge and friendliness was a nice ch More

by Cesare
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Kidd, August Braun
January 19, 2015

Great family service Our experience here was wonderful. They catered to our two boys so my husband and I were able to test drive vehicles. It was pouring rain and the kid More

by lbanks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Bilinski, August Braun
January 19, 2015

Top Notch Professional My wife and I were in the market for a more economical second vehicle in trade of a fuel hungry SUV. Having a VW already we decided on a Jetta Sportl More

by Eddy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Jakoby
January 19, 2015

Thanks for all your help! Melissa was so excellent to have helped me, she met all my expectations and got me a steal of a deal! I'm the only 18 year old I know with a car this More

by Ashley Hiebert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Jakoby
January 15, 2015

They're Like Family I have now purchased 2 new vehicles with Abbotsford VW and I honestly couldn't recommend a better dealership. They have always genuinely cared about m More

by gregoryfunk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Buller, Jason Bilinski, August Braun, Stefani Baron
January 12, 2015

Buying my first New Car Theresa&Allan "Buying my first New Car" Our experience was incredible! The people that worked with us became more than salesmen. We felt that they More

by Theresa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Bilinski, Bill Kidd
January 10, 2015

First time buying car.. Great experience! Bought my very first car from the dealership last week. Was a very enjoyable car shopping experience. Any questions I have had even after buying the c More

by tdeol
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
January 10, 2015

Second New Jetta from them! After a routine service on my Jetta, talking with Jerome we talked about a 2015 Jetta. Working with Jerome and the rest of the team I felt very at hom More

by Greg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Bilinski, Bill Kidd
...
127
...