Abbotsford Volkswagen
Abbotsford, BC
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excellent I tried to find a small car with good combination of quality, horsepower, and price. The sales person Nick and Chris both gave me a lot of help. They I tried to find a small car with good combination of quality, horsepower, and price. The sales person Nick and Chris both gave me a lot of help. They are very nice and experienced. More
Continues to be the best! We are always amazed at the level of service from Mel and the rest of the team at Abbotsford Volkswagen. Ultra low pressure and always willing to go t We are always amazed at the level of service from Mel and the rest of the team at Abbotsford Volkswagen. Ultra low pressure and always willing to go the extra mile. Mel values the relationship, and not just the sale. This seems true of management too-Rob Reaveley is one of the nicest guys out there. He definitely knows how to treat people. Abbotsford Volkswagen will continue to be our only recommendation. More
Impressed It was a pleasure working with Mark. His knowledge of a VW was very helpful in choosing the right car. I was very impressed with his customer service. It was a pleasure working with Mark. His knowledge of a VW was very helpful in choosing the right car. I was very impressed with his customer service. I will recommend him to all my friends. I am a happy Passat owner. More
Great Service Richard and Jason help me deal with some negative equity and get me into a small SUV for my growing family. They were helpful and not pushing explain Richard and Jason help me deal with some negative equity and get me into a small SUV for my growing family. They were helpful and not pushing explaining my options More
very good sales experience I was selling my truck, a Dodge Ram, on the internet, and received many calls from dealers looking to buy it, but there was a lot of going back and fo I was selling my truck, a Dodge Ram, on the internet, and received many calls from dealers looking to buy it, but there was a lot of going back and forth. Richard and Jason came back with a reasonable offer, and lived up to their commitment made over the phone. When I came in to finalize the deal, we dealt with another sales manager, Chris, and I was not impressed with his presentation of the finance package. At first, he was double the monthly payments, and it did not catch the mistake, I had to point it out. Then because the truck's value was higher than the vehicle I was purchasing there was to be a cheque paying us the difference. That got missed until I once again had to raise the issue.August (finance) was very professionaland pleasant. The next day, when I went to start the vehicle, the battery was dead, so I called the VW dealer in Chilliwack, and they were not sure if they could service it the same day. I called Richard, and he arranged to have the battery replacement expedited. More
Excellent customer service.So happy with my new Volkswagen . The people were very friendly and went out of there way to help me with my purchase.I have all ready told my daughter to go there when she is ready to The people were very friendly and went out of there way to help me with my purchase.I have all ready told my daughter to go there when she is ready to get her new car. More
Very friendly and professional The staff as a whole were very courteous and seemed to care that my purchase was satisfactory. Jesse was very informative and a pleasure to deal wi The staff as a whole were very courteous and seemed to care that my purchase was satisfactory. Jesse was very informative and a pleasure to deal with. I am very pleased with the product and the overall service. More
Mark and Rob are great to deal with Between Mark and Rob they went above and beyond my expectations. Mark came in on his day off to get me the car I wanted at a price I wanted. I'll cont Between Mark and Rob they went above and beyond my expectations. Mark came in on his day off to get me the car I wanted at a price I wanted. I'll continue going back to see them. Great guys. Thanks again! More
Five stars! Wow!! I never thought buying a car could be so stress-free and fun! Like the adults version of the McDonald's play pit....maybe not quite, but close. Wow!! I never thought buying a car could be so stress-free and fun! Like the adults version of the McDonald's play pit....maybe not quite, but close. Melissa Jakoby was incredibly professional, knowledgeable and discerning when it came to helping me find the right model, I love her. Go talk to her. Kelly was fantactic, he's the boss man, don't let the name and pink cell phone charger fool you, even the most mathematically inept could talk financing with him hours and perhaps even smile while doing so. August was refreshingly personable and professional . As a first time car shopper, she made the process smooth and completely effortless. Could not be happier with my experience with this dealership. I drove off the lot with a smile on my face. Honesty & integrity & car dealership are not usually found in the same sentence but wow! Go finance a vehicle or beg for a job, these are great people to work with. Thanks VW Abbotsford! More
Excellent customer service!! Mel was extremely helpful in showing me the different options available in each vehicle. So friendly and worked around my schedule. I would recommend Mel was extremely helpful in showing me the different options available in each vehicle. So friendly and worked around my schedule. I would recommend everyone see Mel More