Abbotsford Volkswagen
Abbotsford, BC
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The service department today April 11 was very unprofessional and disappointing. Had a tire issue. It was covered under warranty and new tire was ordered. Today they put on new tire and when i got unprofessional and disappointing. Had a tire issue. It was covered under warranty and new tire was ordered. Today they put on new tire and when i got the car back it looked like a 10 yr old rim and no valve cap on. Looked like something out of a junkyard. I took pictures and went back into the service department where I received attitude from the receptionist. Showed here the pictures and asked if it was an old rim. Also why there was no valve cap on the new tire. She went out and checked the tire, came back in and proceeded to the shop and when she came back out she went back to the car and apparently cleaned the tire grease of and put a new cap on the valve. I asked her why the shop people didn't do that to begin with and she was like “I don't know” I am very disappointed in the service, the quality of service and the lack of professionalism and pride. I have been dealing with VW for over last 6 years and this is by far the worst experience I’ve ever had with them. More
Just purchased a 2022 Dodge Ram 1500. Kendra was extremely helpful, professional & personable. I highly recommend Abbotsford Volkswagen, the staff & Kendra! It was worth the drive out f Kendra was extremely helpful, professional & personable. I highly recommend Abbotsford Volkswagen, the staff & Kendra! It was worth the drive out from Vancouver & will return. More
Recently bought a 2023 Taos (demo) from Abbotsford Volkswagen. The entire team was amazing ! Especially Lysaundra Sparrowhawk, she made our first car buying experience more enjoyable and memorable. Th Volkswagen. The entire team was amazing ! Especially Lysaundra Sparrowhawk, she made our first car buying experience more enjoyable and memorable. The entire team including Rohan and Ian are very friendly. Would recommend this place to everyone! Thanks! More
Solomon Saju was very helpful, friendly and professional. I would highly recommend others seek his assistance with finding just the right vehicle! I would highly recommend others seek his assistance with finding just the right vehicle! More
We recently purchased a new (demo) VW ATLAS and were very happy with the professionalism of Samantha and John. We got a pretty decent deal and recommend this dealer. happy with the professionalism of Samantha and John. We got a pretty decent deal and recommend this dealer. More
I dealt mainly with Samantha when buying the Yukon Denali from Abbotsford Volkswagen. She was very pleasant and knowledgeable when dealing with her for this truck. I was a little hesitant about buying anothe from Abbotsford Volkswagen. She was very pleasant and knowledgeable when dealing with her for this truck. I was a little hesitant about buying another vehicle but I felt very comfortable when dealing with Samantha. I'm very happy about the new truck I'm driving and I owe it to her for making it happen. Rick Beaven. More
Recently bought a 2023 Tiguan from Abbotsford Volkswagen. The entire team was amazing ! Vishal was not only knowledgeable when I bought the vehicle but continues to be helpful with follow ups and maintenance The entire team was amazing ! Vishal was not only knowledgeable when I bought the vehicle but continues to be helpful with follow ups and maintenance. The manager Melissa took her time and explained the whole process to me (as it was my first time buying a car), the finance gentleman was very informative and Sam even help me set up CarPlay at the end ! Although I like in chilliwack, I will continue to go to Abby for my car needs because the service was exceptional! It was a great experience and I will 100% recommend the abby Volkswagen. More
Bought from their used inventory - assisted by Vishal Arora. He, and his team, really went the extra mile to make me a happy customer - and met me on terms I could leave happy with. I am really enjoying Arora. He, and his team, really went the extra mile to make me a happy customer - and met me on terms I could leave happy with. I am really enjoying my purchase, and would buy from them again! Thx Vishal for all your help! More
Had a great experience with Abbotsford VW - thanks to Vishal(s) and the rest of their team. Vishal accomodated me to a place in my own comfort zone, and conditions - really made the deal work for me. Was Vishal(s) and the rest of their team. Vishal accomodated me to a place in my own comfort zone, and conditions - really made the deal work for me. Was a great experience - thx Buddy! More