427/QEW KIA

My Elderly Mother got treated very badly My 81 year old mother went for a oil change and after I check the oil it was one inch over the maximum. She went back there and told them and the serv My 81 year old mother went for a oil change and after I check the oil it was one inch over the maximum. She went back there and told them and the service person is like what do you want me to do. My mother said I think you should now what to do. He said sit here very rudely. He came back with the original oil change invoice paper and said it was done. She asked him to sign and write that it was over filled with oil. He said I am not signing this so she asked to speak to the manger. She was told he would be back in 2 weeks. If this is how they treat a 81 year old women then imagine how you would get treated when something goes wrong. This dealer is closer to our house but we did not buy there because there price was to high. Will go to the original dealer from now on. More

Customer service Was looking for a Kia Soul or Sportage. This dealership wanted my business and worked with me until I was 100% satisfied with my purchase. I had been Was looking for a Kia Soul or Sportage. This dealership wanted my business and worked with me until I was 100% satisfied with my purchase. I had been looking for other vehicles too however did not feel the other dealerships really cared about having me become a customer... 427 Kia worked to make me happy and I really an thrilled with the service and my Soul. Alvin the salesperson was outstanding and worked with his team to ensure I was very Happy!!! More

Riyaz Rajan; Feel valued by this Excellent Service Manager Bought Rondo 7.5 years ago from 427/QEW Kia. We have some issues with another employee at our car maintenance visit 6 years ago. We made a complaint Bought Rondo 7.5 years ago from 427/QEW Kia. We have some issues with another employee at our car maintenance visit 6 years ago. We made a complaint to the manager and felt we were heard. Riyaz was assigned to negotiate with us regarding future service. This was resolved and we have remained loyal customers for car service because of Riyaz. We retired to Kitchener 1.5 years ago, but in spite of the heavy 401 traffic, we still travel to Toronto every six months because of the excellent customer service, quality of work, friendliness and price that we receive from Riyaz. We call or email Riyaz for an appointment and get a time that fits our needs and a loaner car, if needed while the car is being repaired, free of charge. We discuss what car maintenance is absolutely needed and the best price he can give us. He is always friendly, fair and treats us very respectfully, taking the time we need to explain each repair, what further repairs are a must at our next 6 month visit and which could be left for a following visit. As long as he is in your employ, we will continue to return to 427/QEW Kia. More

Riyaz Rajan; superior cust. service & cust. loyalty expert. Kudo's to Riyaz Rajan, and 427/QEW Kia for having Riyaz representing you! My daughter bought her first car from 427/QEW Kia recently, with her hard Kudo's to Riyaz Rajan, and 427/QEW Kia for having Riyaz representing you! My daughter bought her first car from 427/QEW Kia recently, with her hard earned money and savings. She loves the car. She had an issue with the car that was not covered under her warranty, and was terrified it was going to be a major cost for her as she has limited funds being not long out of school. Fortunately Riyaz stepped in, had the service team resolve the issue quickly, and arranged for 427/QEW Kia to cover the cost, turning a negative for my daughter into a positive. This was superior customer service, and it gave a first time buyer, and a potential repeat customer, a positive experience with her first car purchase. Smart thinking, great service. My daughter and I will recommend 427/QEW Kia and Riyaz to everyone. Trevor J, Oakville. More

Great service! Rocky Jeyam was very helpful in helping me find the car that best fit my needs at a reasonable price. I would definitely work with him again! Rocky Jeyam was very helpful in helping me find the car that best fit my needs at a reasonable price. I would definitely work with him again! More

Rocky made the process easy and enjoyable At first I did not expect I was going to buy a Kia, I was a little hesitant. However, after meeting Rocky and the consistent back and forth him and I At first I did not expect I was going to buy a Kia, I was a little hesitant. However, after meeting Rocky and the consistent back and forth him and I had. I learnt that he was well versed in the product and also confident in the deal he could get me. I like to do my homework and I did. Everything he had stated was reliable and based in knowledge. When we came to a final deal, I felt it was fair and it was approached properly. Thank you Rocky for your communications and hard work. I will hope now that this same time of level of customer service will translate into their service department. Thank you and I look forward to many years with my beautiful Sorento! More

Good services, good attention, efficient process I took the decision to buy a Kia Soul some weeks ago, I got offers from different dealers and always 427/QEW have a good price and good vehicles, afte I took the decision to buy a Kia Soul some weeks ago, I got offers from different dealers and always 427/QEW have a good price and good vehicles, after that I refine my search and find a name with very good reference and I decide to go and see if this match with the reality. I can tell you that now I´m driving a Kia Soul EX 2016 thanks to the place and persons that took attention to my needs. Rocky Jeyam and Richard are the persons and 427/QEW Kia the place, good attention, efficiency, good with the credit, only good words from my side, I'm new here and they help me a lot with all the process. The same for the customer services, I bought new winter tires, make an appointment for the next day and they remember me, all the tramitation very quickly as the service as well More

This dealership has SOUL! I knew I wanted a Kia Soul. I love the look of the vehicle, it fit my personality. Buying a car is a big deal, so I asked around. One of my colleagues I knew I wanted a Kia Soul. I love the look of the vehicle, it fit my personality. Buying a car is a big deal, so I asked around. One of my colleagues had bought their Soul from 427 Kia, so I decided to stop in. I really wasn't planning on buying the car that same day, but when sales guy Rocky met me at the door, took me for a test drive and priced the vehicle out, I was sold. However, there was one wrinkle. I didn't like the colour - I bought the Carribean blue, but REALLLY wanted a red Soul. A few days later, I returned and begged Rocky and the sales manager to do what they could to get me the car I wanted - and they did. A day later, I drove off in my inferno red 2016 Kia Soul. I couldn't be happier. Rocky and his team really went above and beyond to ensure I would be happy. Thank you Rocky. It really was your personality and knowledge of the Kia product that sold me this vehicle on the spot. More

Eric was great to deal with. After deciding to buy a new Sorento I requested quote online. Eric responded quickly and answered all of my questions professionally and patiently. After deciding to buy a new Sorento I requested quote online. Eric responded quickly and answered all of my questions professionally and patiently. I live about 2 hours north of the dealership, so we exchanged many emails before making the decision to drive all the way down. Eric was great about keeping in touch but never became pushy like some other salesman I have dealt with. My previous car buy experience (different dealer, different make) was awful and it was refreshing to deal with someone who was honest and friendly. I would highly recommend Eric and will definitely talk to him when it comes time to buy my next vehicle. More

Needu Did a Great Job We traveled to 427 Kia after talking on the phone with Needu. He made us feel at home when we arrived and helped us locate the best model for us. We a We traveled to 427 Kia after talking on the phone with Needu. He made us feel at home when we arrived and helped us locate the best model for us. We are very happy with our new Soul. More