401 Dixie Nissan

I am being terrible harassed by the dealership 401 Nissan I traded my 2015 Nissan Versa in 2019 the transaction was cleared after Nissan charging me an amount , after 2 yrs I am getting a letter from the co I traded my 2015 Nissan Versa in 2019 the transaction was cleared after Nissan charging me an amount , after 2 yrs I am getting a letter from the collection agency that I have to pay an amount of $4645.97. I visited the dealership twice and met a manager by the name of Salma Khan who has no time to talk and since past more than a month she has not cleared my issue I have also marked a copy of all my email conversations to the manager Ali Raza but seems they are not interested in retaining their customers in fact this had been a nightmare for me as the matter going to collection agency hits my credit. If the matter is not cleared I will report this to Omvic. More

Very professional services however the service cost for maintenance exceeds 20 percent compare to other dealership. maintenance exceeds 20 percent compare to other dealership. More

Excellent service and support by Hasib a at the service center. Cordial and quick turn around center. Cordial and quick turn around More

They do good service I leave my car and I trust there work and they are clean work and they are clean More

Terrible customer service. They had my truck for 2 months waiting for a part. I could never get a hold of anyone in service. Finally reached out to General Manager then Service Manager. They found a w months waiting for a part. I could never get a hold of anyone in service. Finally reached out to General Manager then Service Manager. They found a way finally to get part. I asked, not offered, for at least a car detailing as I waited so long. Of course, my truck took an extra day because they were busy with others. Promises always broken More

Four appoints to have a Technical Service Bulletin issue on my Nissan Rogue addressed. The first visit Dixie Nissan denied there was a problem, stated they checked for TSBs and found nothing. I wasn't conv on my Nissan Rogue addressed. The first visit Dixie Nissan denied there was a problem, stated they checked for TSBs and found nothing. I wasn't convinced and did my own research, found the TSB and printed it out for them. They said that they had located the TSB and were going to get back to me? Second visit to diagnose the problem, I thought that's what the first visit was for. Third visit appointment was made, I show up Dixie Nissan tells me they won't be able to keep the appointment and send me home. Each time I needed to drop off the vehicle was a huge inconvenience, a lot of schedules being altered for drop offs and pick ups. I am told numerous times Waqas, the service manager, will contact me.....I'm still waiting for the call. By the way, no one in the service department answers the phone. All in all, a horrible experience. More

This dealership is clean and very friendly. Good atmosphere and thank you for the drinks in the waiting room atmosphere and thank you for the drinks in the waiting room More

Great covid protocols in place.Went in for oil change. Great covid protocols in place. Went in for oil change. Done in a timely manner. Great covid protocols in place. Went in for oil change. Done in a timely manner. More

Good service advisor at the desk and good explain for the car service very polite good to see him again car service very polite good to see him again More

Great customer service, mostly the front person. It was a long time wait for oil change service long time wait for oil change service More