401 Dixie Nissan

Stress-Free Experience From test driving to finalizing the lease I had a great experience. Both the sales rep and finance manager were on the same page with the costs, and t From test driving to finalizing the lease I had a great experience. Both the sales rep and finance manager were on the same page with the costs, and they were very honest with the payment breakdown, charges, and with what each step of the paperwork entailed. More

Fast. Smooth. Efficient. Happy The best and most honest person to go seek help from. Works Tirelessly to provide his customers with an unforgettable moment. Honest and transparent The best and most honest person to go seek help from. Works Tirelessly to provide his customers with an unforgettable moment. Honest and transparent deals. More

Great Experience Overall a good experience at this dealership. Great staff. Very helpful & patient. Yung was very friendly, helpful and worked with us patiently. Afte Overall a good experience at this dealership. Great staff. Very helpful & patient. Yung was very friendly, helpful and worked with us patiently. After Sales service is good too! More

Purchase of car and trade in. The Sales rep. Omar was very much helpful but Pre-owned Manager changed his mind at time of finalizing the deal. Found it very unethical and kept on The Sales rep. Omar was very much helpful but Pre-owned Manager changed his mind at time of finalizing the deal. Found it very unethical and kept on haggling with the price and had to pay more then the price that was agreed. Wasted nearly 3.5 hours to sign the sell papers. Also be careful when taking the extended warranty. The finance manager will show you very high costs of rust proofing and tell you that you are paying very minimum for parts and labour on the extended 7 year warranty. Omar also promised that the car will be nicely detailed cleaned at time of pickup and has been very responding to all my questions. If you need to buy a car go and see Omar. More

Great deal, but Very satisfied with my salesman Ahad. He gave me a great deal both buying my old car and on my new car. From the very beginning he asked me how can we Very satisfied with my salesman Ahad. He gave me a great deal both buying my old car and on my new car. From the very beginning he asked me how can we make this deal work, I told him I need $x for my old car and sure enough he gave me a price close to what I asked for. I wasn't impressed however with the finance manager. He introduced himself as representing Nissan Canada at the dealership which gave me the impression that he works for Nissan and that the prices he is presenting are from Nissan and are non negotiable. Later on I realized this is not the case. Also he tried to charge me a sales tax on my down payment which to me didn't make any sense because I am already paying on the whole car. When I checked, I found that I was right; you only pay tax on the down payment if you are leasing, but in my case I am financing. More

Excellent customer service Purchasing a car has never been as smooth as I’ve experienced with this dealership. Very customer oriented staff. All terms were clearly explained. Fa Purchasing a car has never been as smooth as I’ve experienced with this dealership. Very customer oriented staff. All terms were clearly explained. Facility is tip top. More

Trade and purchase Car Very positive attitude, ready to answer any questions, friendly explanation and politely approached to me, Easy to access at any time for any doub Very positive attitude, ready to answer any questions, friendly explanation and politely approached to me, Easy to access at any time for any doubts during the purchase period, Very excellent service More

Amazing experience for purchasing! Thank you to OLY for helping us make this purchase of our new Nissan Rouge .Our Experience purchasing a vehicle from Dixie Nissan Auto Sales has been Thank you to OLY for helping us make this purchase of our new Nissan Rouge .Our Experience purchasing a vehicle from Dixie Nissan Auto Sales has been extremly satisfying. Thank you for all your help! Nav & Prabhjot More

Very good customer service We were pleased with the customer service we received getting a lease. Very friendly and didn’t feel pressured at all. We will recommend this dealersh We were pleased with the customer service we received getting a lease. Very friendly and didn’t feel pressured at all. We will recommend this dealership. More

Business culture based on lying I already made up my mind when I went to purchase my vehicle, it was not the sale’s person efforts. I was told by the salesperson (Richard) and sales I already made up my mind when I went to purchase my vehicle, it was not the sale’s person efforts. I was told by the salesperson (Richard) and sales manager at the day that the car will be ready by end of that week. I was also told by the fiancé manager the same. As a matter of fact, when my application was approved, the fiancé manager mentioned that he will get the paper finished and ready that day so I can get the car by end of week too. When I called the following end of week, in fact it was Saturday, I talked to that salesperson the car was not ready and when asked why I was told that the dealer has not delivered the car yet. No apology no empathy, he was rude and careless about customer satisfaction. Then I requested to talk to the manager, then he mentioned that the sales manager is not available. The same day I talked to the sales manager (Ziad I think) I was told that the care will be in Monday. Monday comes and I called, and I was told the car is not ready as they will still needs to be shipped. When I received the car there was already 70 Km, what it seems the car been driven from the dealership and I was charged close to $2000 (deliver charges, which I will clarify that with Nissan) If they were frank in delivery date, I will not mind even if they say two weeks but to have customer calls and being faced with rudeness is absolute disgusting. I will be in contact with Nissan and make them aware of the situation whenever I have time. More