401 Dixie Hyundai

Absolutely horrible salesmanship at this location. I am not sure how exactly can they run this business by lying to the customers. I was looking for a Hyundai Tucson 2022 and was told that the wait was 4-6 not sure how exactly can they run this business by lying to the customers. I was looking for a Hyundai Tucson 2022 and was told that the wait was 4-6 months, so I let it go. Recently the sales person Tallal called me and said they had one available in stock as someone had cancelled it and they could offer me a really good deal if I was interested. After reaching there, the next one hour was a horrible ride. "The car is not here, I must have said it was going to come in later(no, you said the car is here and thats why I came to see what I was buying). The car is going to come within a week, so its still not bad. Oh one more thing, the color is different from what I said. And I cannot show you the same model, but you can see one model up and one down so that you get an idea. (ok, I said lets talk about the pricing). The manager is busy and he is working out on a price for you." After a lot of time wasted and them telling me that they were working on a price for me.. enter Mr Sayed Dost who is the sales manager, "yes, the car we had told you before was available but we sold it today for 5K over MSRP, and if you want to buy the new one which we spoke about, you need to do the same". 5K over the MSRP - and it took them over an hour to come up with this magic number. Without wasting much time, I got up and got out. Such a rip off.. please stay away .. More

Had experienced worst experience from this store by 1 of its Manager, Sayed. On 4-Nov, Sales Officer Areeba Farooqi called me & offer for 1 of its Hyundai Tucson-2021 (Demo) @ $27K with "0%" interest & its Manager, Sayed. On 4-Nov, Sales Officer Areeba Farooqi called me & offer for 1 of its Hyundai Tucson-2021 (Demo) @ $27K with "0%" interest & no booking money. And she also arranged an appointment to visit the store. Accordingly i visit the store on 6-Nov, did the drive test with the car supervised by another Sales Officer Yoojun Lee who promoted the same offer. However, when i sat for all details, their Manger took the charge - saying the basic price will around $32K @ 4.99% interest rate which is ridiculous. Also mentioned that policy (0% interest rate) has been changed & sales officers are not aware of this. More importantly, the Manger, Syed is very non-compliant, arrogant, bad tempered & overall very inefficient in people/customer handling. He doesn't believe in walk the talk. I had an extreme bad experience from this store. Every1 should keep this in mind. I have all records of communication (Email & SMS) with The sales officer (Areeba & Yoojun Lee). If company wants they can very the voice records about our discussion offered to me. I'm a new immigrant & just got the license in last week (28-Oct-2021). This was my very attempt to visit a Car store in Canada, however, came up with a worst experience from a Car Dealer. More

The service department is the best I have ever seen clean the ladies made me feel like family. Will not be looking for another place for service the ladies made me feel like family. Will not be looking for another place for service More

Dealership is very shady. I have had an awful experience with the purchase of my vehicle. They lied to me about the air conditioning on my vehicle. Once I received the vehicle, I informed them that the air with the purchase of my vehicle. They lied to me about the air conditioning on my vehicle. Once I received the vehicle, I informed them that the air conditioning was not in fact working. They told me to bring the car in at a later date so they can install the part. When I finally brought the car back in, they told me that the car did not come with air conditioning. I certainly would not have bought a vehicle without air conditioning. We are currently out over $30,000 because of this dealership, and have had a terrible experience dealing with management. The manager has told us that the part cannot be installed, but I called many Locations, and the kit is widely available. This dealership has taken advantage of us, and I hope for nothing to happen like this to any of you. More

Got a call from this dealer, the sales man was very pushy when I told him I only want to look at the car and have quotation before deciding probably by July. But I did tell him what I actually want and a app when I told him I only want to look at the car and have quotation before deciding probably by July. But I did tell him what I actually want and a appointment was made at 3pm Jun 12. . We were there earlier and the reception did called for him. Waited about 15mins, he did not show up, so we left. Maybe he does not want to serve us, then he should have cancelled the appointment instead of wasting our time driving there. Or it could be possible he does not want to serve a Asian customers. Not a positive attitude for the sales department More

Avoid this dealership at all costs. I recently purchased a 2021 Elantra from this dealership. They tricked me into thinking they accidentally offered me a price that they would not normally offer due human a 2021 Elantra from this dealership. They tricked me into thinking they accidentally offered me a price that they would not normally offer due human error. When in reality, Cambridge Hyundai offered the same model for $1,800 cheaper. In addition to this, they also couldn't find the second key fob when I picked up my car. They had me wait 20 minutes looking for the 2nd key fob. As if this isn't enough, they almost forgot to tint my windows as per our agreement. I called on the day of the delivery to ensure that my windows will be tinted. They said no, windows will not be tinted as they had to remove that from the deal in order to give me that special price due to human error. They only agreed to tint the windows once I sent them a picture I took of the deal purchase document. Extremely frustrating! More

They're not upfront with you and will try to get money out of you somewhere, somehow so they're the ones who got the deal. Don't ever think you got a good deal from these guys. Trust the 1-star reviews. I out of you somewhere, somehow so they're the ones who got the deal. Don't ever think you got a good deal from these guys. Trust the 1-star reviews. If you must buy your car from this dealership, take the most you can knock off the MSRP and definitely pay cash. You would not want to go back to these guys. They don't care about you after they got your money. More

This is the third car that I've Leased from Ceci and it was always a pleasure for her to attend and assist me in showing all the features that the car comes with and even go a step further in helping to it was always a pleasure for her to attend and assist me in showing all the features that the car comes with and even go a step further in helping to set some of the new features on my 2021 Elantra. Bravo Ceci. Thank You, Ghislaine. More

Very bad experience with dealership. They are big liars and cheaters . Don't trust them .they are nice with you only until you signed the final sale and after that their behavior changed surprisingly. Neve and cheaters . Don't trust them .they are nice with you only until you signed the final sale and after that their behavior changed surprisingly. Never go there. More

Absolute worst customer service I have ever received. They told me my car was ready to pick it up. Went to pick it up 4 days later and they call me 15 minutes before saying the car isn’t ready and need p They told me my car was ready to pick it up. Went to pick it up 4 days later and they call me 15 minutes before saying the car isn’t ready and need parts to fix that they haven’t ordered. No one would tell me what parts they ordered. Adam and Maria said they would help me get to work and either of them followed through with their promises. Adam threatened me and told me if I don’t come on Monday during the time I was scheduled to be working to get the car I will be going to jail and that I will have to pay for all the parts It needed to be safety ( they still haven’t told me what needed to be fixed). I put a 3 customer complains in and one to the general manager and they did nothing about it not even a reply. 5 days after I got the car the transmission needs replace which they said they would cover since it’s under safety warranty but they once again lied about there promises. Definitely do not buy a car from here. More