401 Dixie Hyundai

Zero level of customer services. A complete failure. Not even ready to take feedback. Nasty behaviour. Disrespectful A complete failure. Not even ready to take feedback. Nasty behaviour. Disrespectful More

I went there for oil change and tire rotation they charged me for both but they just changed the oil. I caught them and I asked them to give my money back. I will never go back there. Be careful de charged me for both but they just changed the oil. I caught them and I asked them to give my money back. I will never go back there. Be careful dealing whit them . I was very disappointed. More

Bought a vehicle from this location. I had a terrible experience with this dealership. The salesperson knew we were desperate for a car considering ours had broken down. Everyone involve I had a terrible experience with this dealership. The salesperson knew we were desperate for a car considering ours had broken down. Everyone involved (us included) knew that we were about to overpay for a vehicle in this market. That did not stop the salesperson and the dealership from using some shady negotiation tactics. Despite knowing our budget, they were unwilling to work with us to remove the ridiculous 'admin fee.' Instead they tried to justify the expense with some tire coverage that we didn't want or need. They were also unwilling to budge on the financing rate (which they did when we eventually dealt with financing - more on that in a moment). The worst was they did the shady key-pulling technique- where another salesperson comes and loudly asks for the keys to the car we're looking at to push a false sense of urgency. It was gross and disappointing. We finally ended up getting the car after a lot of negotiating. When we came to pick up and deal with the financing, there was an endless amount of trying to upsell us with extended car warranty, winter tires, some other miscellaneous coverage etc. They even magically came back with a better financing rate (of course!) but ONLY IF we extended our term and got their extra coverages. We politely declined over and over and over again. We patiently waited for almost 3 hours for something that should have taken 30 minutes maximum. Once they realized that we would not budge on the extras, they stopped caring about us. They tried to rush us through the details of our new vehicle and made it seem like they didn't want us around. But of course, the customer can take a hike once the sale is completed, right? If we weren't in a difficult spot and needed a vehicle immediately, I would have left the showroom moments after they tried the key-pulling technique and never returned. I would never recommend this dealership to anyone unless they had zero options... Cue the incoming generic response...."As you can hopefully see from our other reviews, your situation is the exception and far from our usual high standards. More

My experience with 401 Dixie Hyundai was fabulous! From the very knowledgeable and friendly staff. To going the extra mile to make sure we had everything we wanted in our new Tucson for our new daught From the very knowledgeable and friendly staff. To going the extra mile to make sure we had everything we wanted in our new Tucson for our new daughter. I would highly recommend to anyone to visit their location, you won’t be disappointed. Special thanks to Corrine, Kyle and Matthew, you guys are the best! 😊 More

Hi, a friend referred me to Fernando Toro who is a salesmen at 401 Dixie Hyundai. I was a bit apprehensive at first, because buying a car can be hectic, but Fernando is the best! he is amazing and ma salesmen at 401 Dixie Hyundai. I was a bit apprehensive at first, because buying a car can be hectic, but Fernando is the best! he is amazing and made the process really smooth. He goes above an beyond . he tries to help as much as possible. Great service Fernando. Thank you. Clara. Sarfi More

I had to get a boost for my 2014 on the way to work, from DT Toronto. It’s been hit or miss if it starts the 1st time you turn the key starting yesterday. I found the invoice for battery that was replaced in DT Toronto. It’s been hit or miss if it starts the 1st time you turn the key starting yesterday. I found the invoice for battery that was replaced in 2018, so it all made sense. I though I would run it over 1st thing, and return to work. Then he offered me an apt for the 29th!!! Who’s to say it would ever start again. Left work and went to the dealership I bought it at in Scarborough, and they took it right in. Appreciate the accommodations. Thing is no wifi so I can work remotely. This day is ruined. More

Dealership was very nice and everyone was very helpful. They helped me with every question I had and made the experience seamless. They helped me with every question I had and made the experience seamless. More

Absolutely the worst experience I have had buying a new car. Unfortunately during these times it was hard to find a car I needed quickly. I called as they had one on the website. Was told to come in and car. Unfortunately during these times it was hard to find a car I needed quickly. I called as they had one on the website. Was told to come in and work out a deal. I should have followed my gut at that point as it started out with lies. Did not have car on lot but would be coming in the next few weeks. Started working on purchase price and financing. Hyundai had advertised 3.99 but they told me 5.99 (my credit rating is excellent) after questioning this they said they would do 4.99 but could change after approval. Stupidly we signed the deal S we really needed a car. The next day I called a few other dealers about financing and all told me 3.99. I called and complained and they finally resent the deal with the 3.99. Car came and we picked it up, went over the payments and dates. Well to our surprise payment did not come out on date stated. I left it for a few days then reached out. They had no clue why and would look into it. Payment finally came out 5 days later. We did bi-weekly so next payment date came and they took 2 payments. I called Hyundai and was told the dealership submitted Aug 1 as first payment and we were 3 payments behind as paperwork arrived late from dealer. We never even had the car in our procession till Aug 12 (did the deal July 18). The dealership did not have car on the lot till Aug 10. Since when do you pay for something not even in your or their possession? I contacted dealer about this and was told “ I just spoke to Hyundai and the original date of the deal was July 18 and the first bi weekly is Aug 1 due to the program and rate of 3.99 percent in July so the 3 payments are correct.” Funny as 3.99 is still on Hyundai website. Why were we not given correct dates when we picked it up car and went over payments and starting date. Thankfully we had the money to cover additional payments but what if you didn’t or needed that money to pay something else! Nothing but deception and lies from this dealership. Save yourself a lot of pain and deal anywhere else! More

Bought 2019 Sonata from this useless place. Not happy with them like many others here. From the start it was a nightmare. I live in Scarborough and just happened to drive by this place. They ne Not happy with them like many others here. From the start it was a nightmare. I live in Scarborough and just happened to drive by this place. They never told me that car I'm looking for was at Ajax dealership. They made me drive over at least 5 times. They never installed my remote starter system that they charged me over $699 for. Got brand new car with over 800km on it. Had to come back several times to pick up my cheque for that starter they never installed and speaking with manager didn't get me anywhere. Like everyone here recommends...STAY AWAY FROM THIS DEALERSHIP!!! P.S. just to add the headline news from one of the Hyundai assistant service manager...he said he would NEVER buy Hyundai himself...even though he works for them... SHOCKER!!! What does this tell you... More

Once thet get your money there's no follow-up service. No call backs .. they owe me my running boards and won't call me No call backs .. they owe me my running boards and won't call me More