400 Chrysler Dodge Jeep Ram

We were very pleased with our experience with this dealership. The sales team was exceptional… very honest, knowledgeable, and helpful. As well, the admin/finance process of our RAM purchase was infor dealership. The sales team was exceptional… very honest, knowledgeable, and helpful. As well, the admin/finance process of our RAM purchase was informative and smooth. More

Great service, very friendly people made buying a new truck very easy. Would go back again. truck very easy. Would go back again. More

Mathieu exceeded my expectations by keeping me apprised of how the vehicle was being serviced. I had brought it in for an oil change but ended up waiting as they removed a screw head in the tire and fixed of how the vehicle was being serviced. I had brought it in for an oil change but ended up waiting as they removed a screw head in the tire and fixed it completely; it ran very well on the way home. I will return for my recall notice ... The seamless service from purchase to in house service has been exceptional. More

Purchased a used Ram Classic. Dealer was quick to address a couple of concerns prior to delivery. Lots of follow up to make sure I was satisfied. Happy Platinum vehicle came with 90 day 5000 km w address a couple of concerns prior to delivery. Lots of follow up to make sure I was satisfied. Happy Platinum vehicle came with 90 day 5000 km warranty for added peace of mind. More

Purchased a 2016 Mustang Convertible late august. The sales experience was excellent and made much easier with a great salesperson, Matt Drover. He returned texts and phone calls promptly . Would deal w sales experience was excellent and made much easier with a great salesperson, Matt Drover. He returned texts and phone calls promptly . Would deal with him anytime. Sharon More

Great staff! Excellent customer service. I purchased a used Honda Civic. Car was immaculate inside. Very pleased with how the car runs. Staff all followed Covid protocols. used Honda Civic. Car was immaculate inside. Very pleased with how the car runs. Staff all followed Covid protocols. More

32K service done here resulted in check engine light/stranded vehicle. It took a while to sort out how to get the vehicle towed to the dealership. Awaiting analysis and resolution. light/stranded vehicle. It took a while to sort out how to get the vehicle towed to the dealership. Awaiting analysis and resolution. More

I came in looking at used cars I had seen on auto trader. I had a great experience with Sam! She made the whole process fun, and easy! No one made me feel pressured at any point. Will definitely recommend an I had a great experience with Sam! She made the whole process fun, and easy! No one made me feel pressured at any point. Will definitely recommend and return again in the future! More

Gavin provided great service & answered all of our questions. We are planning on buying a Jeep & will 100% go back to Gavin. Thank you 400 Chrysler questions. We are planning on buying a Jeep & will 100% go back to Gavin. Thank you 400 Chrysler More

STAY AWAY...Dealership acknowledges their mistake yet won’t take ownership and fix their mistake. I purchased a Chrysler vehicle and wanted to get it inspected by supposedly the pros (far from it)took won’t take ownership and fix their mistake. I purchased a Chrysler vehicle and wanted to get it inspected by supposedly the pros (far from it)took it in for a safety inspection, the dealership completes a standard inspection, I get a call and the service advisor (Matthieu) tells me this is what the work order was created for, I tell the advisor the clerk I spoke to I made it clear that I wanted a safety inspection. He said he will look into it and call me back. Calls me back towards the end of the day and acknowledges it was a misunderstanding and will honor the price I was offered and get the safety inspection done. Service advisor tells me based on the initial inspection that was done rear brakes need to be replaced. So I asked the advisor if I can take the vehicle, replace the brakes and come back for the re-inspection, service advisor said yes that’s fine, this was on a Friday. I replace the brakes over the weekend. Make an appointment for the re-inspection on Tuesday, spoke to the clerk at the front explained my situation that I’m coming in for a re-inspection, she acknowledges and schedules me in for an appointment. Just to ensure I don’t encounter any issues I called again and spoke with the service advisor (Matthieu) that I'm coming in for the re-inspection and is there any additional fees, (mind you I made multiple clarifications before I took the vehicle back from the dealership to replace the brakes and I was assured there won’t be any fees). Matthieu once again confirms there isn’t any additional fees. I take the day off from work, drive 1hr and half to the dealership wait for nearly 30min and they send their tech to asks me “why don’t you get the safety inspection done by the shop that did your brakes” I said because I paid you guys for the inspection already. Shortly after the service advisor and his manager come out and say that they have to charge me an additional fee for the re-inspection. I explain to the manager that I had a discussion with your service advisor and I was told multiple times there won’t be any additional fees. Manager says I have to pay the additional fee and walks away. Service advisor acknowledges it’s his mistake and apologized but they were not willing to take ownership of their mistake, if I wanted the re-inspection I had to pay an additional $100 BEWARE AND STAY AWAY. HORRIBLE CUSTOMER SERVICE. Dealership doesn’t seem to care, you are responsible for their mistakes. After reading some of the other reviews, not an isolated incident. More