West End Nissan

Joy was very cooperative! We just had a rough budget for the vehicle and I wasn't going to buy a SUV, but Joy was very helpful. All the other dealerships only had one question " What's your budget?". We had the vehicle and I wasn't going to buy a SUV, but Joy was very helpful. All the other dealerships only had one question " What's your budget?". We had lots of questions about SUV's and about cars. Joy was ready with all the answers and she wasn't hesitating for us to drive them all. Ultimately she helped us buy what my family needed and what my heart desired with low mileage! Big thank you to JOY! More

wish i was told 2020 rock creek did not come with a block heater. tried to find it away from home outside in winter. heater. tried to find it away from home outside in winter. More

I had a great experience with West End Nissan!!! Shawn I had a great experience with West End Nissan!!! Shawn was the sales manager who assisted with my purchase. This was my first brand new car and Shaw I had a great experience with West End Nissan!!! Shawn was the sales manager who assisted with my purchase. This was my first brand new car and Shawn made the experience fun and stress free. When I shared I had a strict budget, Shawn and his manager presented a variety of options to best suit my needs. Shawn is very upbeat which gets you more excited to purchase a car. One of the impressive things he said was that the service from West End Nissan does not end when the purchase is done. He held true to this by following up with me even after I had picked up the car. I would 100% recommend using this dealership and using Shawn as the sales manager. More

Start to finish, LOVED buying my Rogue. Shawn is a very freindly, helpful,informative guy! As a young woman buying a vehicle I didnt feel used or abused by Shawn or the system over at West End Nissan. I ev freindly, helpful,informative guy! As a young woman buying a vehicle I didnt feel used or abused by Shawn or the system over at West End Nissan. I even got a super sweet new Nissan sweater to match my super sweet new ride! I unfortunately had to buy a new car while experiencing a loss of a family member, Shawn handled me and my whole situation with class and ease. I really do appreciate all the work Shawn and his team did for me! More

Worst experience. Gives you wrong quotes, hurts your credit score when you disagree to increased payment. credit score when you disagree to increased payment. More

Very cooperative and friendly people, particularly i have discussed with joy dunn which makes me amused , clearly explaining well and very friendly. Can you believe i even changed my paradigm on Niss have discussed with joy dunn which makes me amused , clearly explaining well and very friendly. Can you believe i even changed my paradigm on Nissan because of their approach. More

Wonderful experience! No pressure sales yet always available to answer any questions. I would without a doubt recommend to my friends and family to visit West end Nissan and to ask for Anna. Thank available to answer any questions. I would without a doubt recommend to my friends and family to visit West end Nissan and to ask for Anna. Thank you Anna for everything! More

I found the dealership to be crowded and loud Joy was I found the dealership to be crowded and loud Joy was absolutely amazing. Her sales manager however was not. From the time I met Joy I felt she ac I found the dealership to be crowded and loud Joy was absolutely amazing. Her sales manager however was not. From the time I met Joy I felt she actually cared about us and had our best inters In kind. When we left I felt she was one of the greatest sales people I have met. Shawn the sales manager came out and met me, however when it came to making a deal, he did not leave his office. And I felt he was rushing us out because we were wasting his time. More

Shaw Shute is simply the best! Goes above and beyond for his customers! He's actually changed our previous bad experience with the dealership and made us to be a loyal West End Nissan customers! Shawn is his customers! He's actually changed our previous bad experience with the dealership and made us to be a loyal West End Nissan customers! Shawn is very professional and well informed in regards of all technical aspects of the vehicle we were buying. Without any doubts he had the right answer to any of our questions. Shawn is very friendly and what's important is not pushy at all, he creates a "family" environment at the dealership that makes you always want to come back just with no reason, simply to stop by and say high to him and nice people in the dealership! He negotiates and handles the purchasing process in extremely respectful, patient and professional manner. No much to add here, simply outstanding! And on top of everything, he provided us with the great discount on the accessories! Shawn, you rock! You're an AWESOME person! More

Good service Good staffGood dealsOverall good Good service Good staff Good deals Overall good approach I I I I I I I I I I I I I I I I Good service Good staff Good deals Overall good approach I I I I I I I I I I I I I I I I More