Plaza Nissan
Hamilton, ON
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83 Reviews of Plaza Nissan
Don’t buy here...they don’t deliver on what’s agreed upon n when called on it they’d prefer to lose a customer then make it right...bought 3 cars from here but no more...all over car mats none the less...tha n when called on it they’d prefer to lose a customer then make it right...bought 3 cars from here but no more...all over car mats none the less...that’s ok bc there’s plenty of car dealerships...even had my sister walk away from a car she was gonna buy here recently just on principal alone. More
time management poor , in at 9:30 promised 12:30 not ready till 2 , neglected to inform driver for pick up brake flush at 6047 km Not necessary ready till 2 , neglected to inform driver for pick up brake flush at 6047 km Not necessary More
Thank you Ron Hoyt for your great service. I really appreciate it. I was in a hurry to get my winter tires and Ron personally checked to see how service was progressing. Ron is a pleasure to deal with. appreciate it. I was in a hurry to get my winter tires and Ron personally checked to see how service was progressing. Ron is a pleasure to deal with. Very professional and answers all my questions!!! I was on the road earlier than I thought I would be. More
great experience Andy was our salesman He was the most knowledgeable person we met after we had been to 4 other dealerships We can highly recommend him. Andy was our salesman He was the most knowledgeable person we met after we had been to 4 other dealerships We can highly recommend him. More
Amazing experience Had the most amazing experience! Love my new car. Andy our salesman was the best I’ve ever had he was so knowledgeable, friendly, funny and genuine. Had the most amazing experience! Love my new car. Andy our salesman was the best I’ve ever had he was so knowledgeable, friendly, funny and genuine. I felt as if I knew him for years. He responded very quickly to any of text messages and emails and made it his priority to make us happy customers! He even went the extra mile to get us drinks. He was awesome with my son as well who was so excited to be a part of the process! More
Try another location Car shopping can be an intimidating experience and at first, I was pleasantly surprised by the customer service and professionalism I encountered at P Car shopping can be an intimidating experience and at first, I was pleasantly surprised by the customer service and professionalism I encountered at Plaza Nissan. I had 2 months remaining on my previous lease and as part of my deal, Nissan offered to pay out my lease and return my vehicle to KIA. This being my first car shopping experience, I really relied on the experts to give me the proper advice and guidance. Unfortunately, with Nissan returning my car on my behalf, I was not able to have to proper lease-end inspection done and my old car sat on the KIA dealership property for over 2 weeks until it was able to be assessed by auto-VIN. During negotiations I asked my Nissan sales associate in the time between them returning my old car and the assessment was complete who was liable for any damage, to which he replied Nissan. Unfortunately, while sitting on the lot, my car received a windshield crack costing me a devastating and unexpected $700+. When I tried to discuss my situation with Plaza Nissan I received a complete lack of empathy, assistance or ownership. The manager ignored my calls before sending back an email reply blindly defending the actions of the sales associate. I was seeking financial assistance however at the very least I would have expected some acknowledgement of the misinformation they provided and an apology. My experience at Plaza Nissan has led me to believe that customer service only matters until the sale is closed and that if you want a response from a Plaza Nissan employee, you better be spending money or you're going to have to be persistent. I feel very uncomfortable that I am locked into a 5-year lease with a company that made me feel so unheard and dismissed. More
Great and friendly staff Fast service and great place to wait for results. Great coffee newspaper TV AND MAGS to peruse while waiting for car to be checked ant tested and mak Fast service and great place to wait for results. Great coffee newspaper TV AND MAGS to peruse while waiting for car to be checked ant tested and making sure all is well. They also have a great shuttle service for driving one home and pick one up when vehicle is available and ready for pick up.👌👍👏 Frank Laberto More
Quality of service Plaza Nissan always proves that they are the best in everything, starting from the Sales team, and ending with their greate services. My favourite pla Plaza Nissan always proves that they are the best in everything, starting from the Sales team, and ending with their greate services. My favourite place. More
Awesome The sales, service and product I have received was beyond expectation form what I have received in the past for other dealerships. Great job guys. The sales, service and product I have received was beyond expectation form what I have received in the past for other dealerships. Great job guys. More