Capilano Audi
North Vancouver, BC
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1,062 Reviews of Capilano Audi
Always a great experience at Capilano Audi - prompt service, friendly staff, and they’ve never done anything but quality work on my vehicle. I recommend without hesitation. service, friendly staff, and they’ve never done anything but quality work on my vehicle. I recommend without hesitation. More
It was an absolute pleasure dealing with the people at Capilano Audi. I bought a used car from them and they went above and beyond fixing a couple small items on the vehicle that were not part of the purc Capilano Audi. I bought a used car from them and they went above and beyond fixing a couple small items on the vehicle that were not part of the purchasing negotiations. Very professional. More
consistent reliable customer service 5th year managing service for Q5 at Cap Audi. Vehicle drop of in am and shuttle ride to work. Work completed on time with email and phone call confi 5th year managing service for Q5 at Cap Audi. Vehicle drop of in am and shuttle ride to work. Work completed on time with email and phone call confirming work completed. Shuttle return to dealership on time. Car pick up very efficient. Pleased to point have purchased 2nd Audi from Cap Audi and plan to service at dealership same. Service team of Richard, Arch and Desmond - 1st class. More
Outstanding experience with Capilano Audi. Everyone I have dealt with from the Service Manager to the Shuttle drivers at Capilano Audi have been helpful, positive and respectful. I appreciate Everyone I have dealt with from the Service Manager to the Shuttle drivers at Capilano Audi have been helpful, positive and respectful. I appreciate the free first service! More
Prompt, efficient, polite I have been dealing with Capilano Audi for three vehicles over the past 12 years or so. Always the utmost in professionalism, care and overdelivering I have been dealing with Capilano Audi for three vehicles over the past 12 years or so. Always the utmost in professionalism, care and overdelivering on promises. I can count on them to do even more than I ask of them during regular maintenance visits. No surprises (except good ones). My Audi's have all be exceptionally reliable and excellent value. Capilano Audi sets a very high bar for any other customer service provider or dealership to strive for. More
New lease At first I was not impressed with the rote emails I received from the computer and I was not able to get a conversation going with anyone. We consider At first I was not impressed with the rote emails I received from the computer and I was not able to get a conversation going with anyone. We considered getting a car from another dealer. Then Justin stepped in and things went much more smoothly. More
Richard was very efficient at getting my work done I receive quick and efficient service primarily from Richard but really the entire team. Importantly, they are sensitive to my time requirements if m I receive quick and efficient service primarily from Richard but really the entire team. Importantly, they are sensitive to my time requirements if my car is required for any length of time. More
professional, clean enviormnet Tim is friendly, considerate and response to questions fast. He will be recommended and referred to my friends, relatives from now on. Also financial Tim is friendly, considerate and response to questions fast. He will be recommended and referred to my friends, relatives from now on. Also financial manager is also nice to work with More
Very good Capilano AUDI has the best service and people are very nice. We found our car within an hour, they explain all the features and price are within our Capilano AUDI has the best service and people are very nice. We found our car within an hour, they explain all the features and price are within our budget. More
Winter Wheel switch Comfortable waiting area, great staff, good coffee. They washed my wheels and washed my car as well. Had a look at the new E Tron and met a new sale Comfortable waiting area, great staff, good coffee. They washed my wheels and washed my car as well. Had a look at the new E Tron and met a new sales guy. More