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Lexus Of Edmonton

Edmonton, AB

4.7
293 Reviews

11204 170 St NW

Edmonton, AB

T5S 2X1

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293 Reviews of Lexus Of Edmonton

April 12, 2019

Amy the best person for efficient and positive outcome Each time I go to this dealership I have nothing but to say what a experience. Fabulous Amy. Keep up with your good work. 5 star thumbs up. More

by Ajay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy
March 31, 2019

Sandy’s the best If I could rate higher than 5 stars I would easily do it. Third purchase from Sandy, each time exceeding the previous purchase experience . Sandy is v More

by Rob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sandy, Cory
March 26, 2019

Our Lexus of Edmonton experience was very impressive! The experience was exceptional and we have never been treated so well even from a dealership that we knew the owner and have purchased numerous vehicl More

by Parker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manny, Bailey, Jill
March 25, 2019

2018 Lexus NX 300 Fsport Bought my new vehicle from Manny Grewal, definitely recommend him to deal with. He was very eager to please! Helped me get exactly what I wanted in a More

by Chels
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manny Grewal
March 25, 2019

Brought in for regular sevice Brought the vechical in for sevice staff was friendly and cute lol. Never like waiting around for your vechical unexpectedly was given complimentary b More

by Nx200t
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cute sevice girl
March 23, 2019

Lexus of Edmonton & Service Appointments Lexus of Edmonton's most important assets are their VERY CUSTOMER ORIENTED employees. Its always a pleasure meeting with any of the service adviser More

by ES350 GUY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kerri & Lee
March 20, 2019

Don't Buy a vehicle from these guys!!!. In 2014, I bought a 2011 Lexus RX350 from Lexus of Edmonton. I also bought an extended warranty policy for the vehicle in the amount of $4,313.40. More

by Moses
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Henok, and Roderick McKenzie
Mar 22, 2019 -

Lexus Of Edmonton responded

Dear Mr. Norga, We are aware of your frustration with the warranty you purchased. The reason extended warranties are purchased is to cover in the event of mechanical breakdown for which you were covered for 4 years and 80,000km. Unfortunately the employee you dealt with has not been with our company for a long time. We are left to go with the contracts that were initialed and signed by you. The contract clearly stated that the warranty was through First Canadian Protection and one of the unique features this plan included is an Experience Based Refund. It does come with strict conditions which are detailed in the contract that you were provided. Our desire would be that you would get any refund you are entitled to and we did pursue it on your behalf as far as we could with First Canadian but unfortunately you are past their deadline to make a claim. We are willing to give you a credit and special deal on any future purchases as discussed with you. Our hope is you will allow us that opportunity and I am confident if you do you will be impressed.

March 14, 2019

Terrible people Bought a used jeep from them that was in on a trade it. They were very rude. xxxxxx around with head lights that didnt work. Was told it was a malfunc More

by Thatgirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ciera
March 10, 2019

great experience This is my first time purchasing a vehicle from Lexus of Edmonton. It is easy to see why people would buy and continue to buy vehicles from this deale More

by jimcr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ian Frank, Eden Fraietta, Laura Janke, Matt Miller
March 01, 2019

Service - 8,000KM Brought in my RX350 for the 8,000KM service and the ICS recall and spoke with Amy. Both services were free. Was setup with a loaner vehicle as servi More

by John
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy and Kerri
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