5 Star Dealer

Very Dishonest and Poor Customer Service Stay far away from this place. Very poor business practices here. The worst car buying experience of my life. So much to type yet they will deny it al Stay far away from this place. Very poor business practices here. The worst car buying experience of my life. So much to type yet they will deny it all. So come find out for yourself how dishonest and mendacious they are. They are great at lying and not honoring their words. If you make any kind of deal with these guys get it on paper signed as they don't honour verbal contracts. Watch out for the fine print and added extra costs. Shop around because their prices aren't the best they are average to above average market. I am super disappointed with the customer service experience here. No concern for my customer service experience or my mistreatment. I went to the BBB and reported them but their slime ball boss just passed me off and they are not willing to make right their mistakes. They figured a $250 pre paid card that I had to hound them for 4 months and drive 3 hours to get will make up for the thousands they screwed me out of. Again stay away and buyer beware the devil is in the details. More

Amazing car dealer Excellent customer service! Kevin was great in getting me the perfect car. Would recommend to anyone😊. They go over and above to get you into your ne Excellent customer service! Kevin was great in getting me the perfect car. Would recommend to anyone😊. They go over and above to get you into your new vehichle More

Amazing service ! I couldn’t ask for a better car dealer ! Marc dezil was awesome he found my family an amazing suv ! And has been super helpful with everythi service ! I couldn’t ask for a better car dealer ! Marc dezil was awesome he found my family an amazing suv ! And has been super helpful with everything had it ready in just under a week !! More

Very Happy Andrew & Ziad are the best , also Zaia thanks for all your help , you guys always come through for me , love 5 Star Dealers love my vehicles you guy Andrew & Ziad are the best , also Zaia thanks for all your help , you guys always come through for me , love 5 Star Dealers love my vehicles you guys are always willing to listen and do your best . Thanks so much for all you have done ! More

Amazing service Thank you five star dealer ! Got me what I was looking for ! Regan amazing cars rep to deal with . Thank you again the Fosters Fast Honest Thank you five star dealer ! Got me what I was looking for ! Regan amazing cars rep to deal with . Thank you again the Fosters Fast Honest Great service More

Amazing friendly and went the extra mile! Professional friendly and go the extra mile to get you what you want! Thank you and I'll be back in a few years for my next one. Amazing job and you s Professional friendly and go the extra mile to get you what you want! Thank you and I'll be back in a few years for my next one. Amazing job and you should all give yourself a pat on the back. Incentive or no incentive I will always recommend people try here before anywhere else! More

They'll use every trick in the book if your not experienced I recently was in an wreck , total write off. I got a call from this place Before the adjuster called me to look at and test drive a vehicle. How they I recently was in an wreck , total write off. I got a call from this place Before the adjuster called me to look at and test drive a vehicle. How they got my number I'm still not clear on. I just figured insurance set it up. The total cost of that vehicle was the amount that ended up on offer as a settlement from the adjuster. So I accepted my settlement and back to the dealer. Only to now be told the cost of the vehicle I test drove was more then the amount of my settlement, I would need $3000 down now to get the vehicle I test drove only the day before. I need a car to get to work, my rental was due back. So other option. The other option was a car worth 10,000 less . But don't worry they used the total amount of check by selling me a warrenty I don't need and adding massive multiple fees, deciding all this while talking about me in the third person like I wasn't even there . If I wasn't stuck I would have walked . Smarter now for the experience. All this and I had total coverage. I'm sure they deal with individuals individually. So proceed with care. Two stars cause I did get a vehicle. Also tried to sell me on a fact that 4 wheel drive and all wheel drive are the same thing. Lol. Being in a jam sucks . "I need a 4x4 vehicle" - "all we have for you is all wheel drive , it's pretty much the same thing still a 4 wheel drive system".....No, it's not pretty the same at all, I know that, but being in a jam sucks . First accident. Feel taken advantage of but live and learn right. More

Excellent service I have now bought two vehicles from 5 Star. The first never gave me any trouble in the 5 years I had it, so I came back. They did a great job helping I have now bought two vehicles from 5 Star. The first never gave me any trouble in the 5 years I had it, so I came back. They did a great job helping get a good financing rate and I was able to get the truck I wanted at a good price. More

Complete satisfaction We just bought our second vehicle from 5 Star Dealers. Both times Dean was our salesperson who helped us through the process of choosing the vehicle, We just bought our second vehicle from 5 Star Dealers. Both times Dean was our salesperson who helped us through the process of choosing the vehicle, financing and finally all the paperwork with ease and confidence. We will never go anywhere else for our vehicles. Dean and the rest of the staff at 5 Star Dealers are very knowledgeable and friendly. Totally would recommend to my family and friends. More

Great Experience! .. I went to 5 Star Dealers back in 2017, I was apprehensive due to the fact my Credit wasn't the best, but when I arrived, I was pleasantly greeted and I went to 5 Star Dealers back in 2017, I was apprehensive due to the fact my Credit wasn't the best, but when I arrived, I was pleasantly greeted and introduced to Regan. I have to tell you, Regan treated me like I was his number one priority in the sense that he did everything to get me car and he did just that. I just loved my new Chev Cruze. Regan also told me to come back in a year and a bit and see how things are and if all goes well put me into a newer vehicle with a lower interest rate. So a year and a bit later, I did just that and he was a man of his word. I have absolute respect for Regan as I'm now into a newer (2017) Chev Cruze with a much lower interest rate and I just love it. Regan introduced me to Ziad, who went over everything with me as well before I signed the dotted line and left his office feeling that I was doing the right thing and it was a great deal. So thanks to Ziad as well. So I would recommend 5 Star Dealership to anyone. I thought all the staff were extremely pleasant. Thanks Regan and I'll see you in a couple of years! More