Richmond Subaru

Great Customer Service Was looking for my first car, and Jackie really helped me out and eased my worries about my purchase. He provided various options knowing what my budg Was looking for my first car, and Jackie really helped me out and eased my worries about my purchase. He provided various options knowing what my budget was and he was really patient and answered all of my questions. It definitely helped me out when considering my options. Highly recommend you seek out Jackie - if you plan on visiting Richmond Subaru to purchase a vehicle. More

Jackie Cho, experience and competence were evident We received a reference for Richmond Subaru from two of our friends who dealt with Jackie Cho and convinced us he was different kind of salesman, one We received a reference for Richmond Subaru from two of our friends who dealt with Jackie Cho and convinced us he was different kind of salesman, one who would sell you what you were looking to buy for a fair valued price. This is exactly what we found to be true. We would reccomend Jackie to our friends as he was recommended to us. More

Very professional and kind staff, would definitely recommend Everyone at the dealership were professional, friendly & detail oriented. Our sales guy, Jackie Cho, made us feel comfortable & did not employ any hig Everyone at the dealership were professional, friendly & detail oriented. Our sales guy, Jackie Cho, made us feel comfortable & did not employ any high pressure sales tactics. We felt his commitment to customer satisfaction - he took us out for a long test drive; answered all of our questions with patience & negotiated a fair deal. Highly recommend Richmond Subaru & Jackie. Would also like to thank Danielle who helped with the finance process, she was very professional and friendly. Walked me through the whole process as well as explaining what I was signing up for. My overall experience with her was amazing and would highly recommend her for any financing needs. More

Excellent car buying experience Nick was extremely helpful, nick was the most knowledgeable s ales person i have ever had to deal with and I would recommend anyone who wants to buy Nick was extremely helpful, nick was the most knowledgeable s ales person i have ever had to deal with and I would recommend anyone who wants to buy a car use his expertise More

Excellent Went in and spoke to Nick, he was very informative and professional and he didn't rush me he's the most handsome guy you'd ever buy a car from xoxo Went in and spoke to Nick, he was very informative and professional and he didn't rush me he's the most handsome guy you'd ever buy a car from xoxo More

Worst Customer Service in Service Department. Richmond Subaru Service is nightmare. I am not sure how they hire there staff I had three bad experience with them. Recent one I took appointment for Richmond Subaru Service is nightmare. I am not sure how they hire there staff I had three bad experience with them. Recent one I took appointment for 2:00PM for Car wash in the morning around 11:00 AM. When I reached service centre 5 mins before my appointment I come to know they hose is not working from morning so cannot wash. My point was how come no one called to inform or why did you even give me appointment when hose was frozen especially when they knew from morning. I drove from Burnaby that far wasting my gas. Then the guy was like may be I should call 4:00 PM appointment to cancel after this incident so unprofessional common cannot even see what appointments are there in day. Even in the past they were suppose to call me after taking pictures for fixing my alloy wheels paint never did after me following up for three months finally my work was done. Not sure if they have too many customers that they are willing to loose few customers. Only reason I keep going from Burnaby was good service at time of purchase but after purchase service is horrible. Should stop taking my car for service any more as I have options near to my place. More

Great experience overall! Nicholas was very friendly, knowledgeable and a pleasure to deal with. The test drive was fantastic and I was shown all the features of the car in de Nicholas was very friendly, knowledgeable and a pleasure to deal with. The test drive was fantastic and I was shown all the features of the car in detail. I recommend this dealership with reservation! More

Review Nick is a great guy! Got a used 2014 Impreza, overall great purchasing experience. Would definitely recommend to friends and family if looking for a c Nick is a great guy! Got a used 2014 Impreza, overall great purchasing experience. Would definitely recommend to friends and family if looking for a car in Vancouver. More

Very friendly and helpful people Nick was very knowledgeable and friendly. He showed me features in the car and we had an awesome test drive. It was easy to deal with them. Danielle Nick was very knowledgeable and friendly. He showed me features in the car and we had an awesome test drive. It was easy to deal with them. Danielle was very helpful with the financing. She even called Hertz so that I could return my rental and make it easier for me. They even did the ICBC transfer in house! When it rained the next day and I noticed that the rear wiper left the window streaky, they were willing to replace it for free. Great experience. More

Great experience from start to finish Could not be happier about the great service provided. Best car buying expense to date. Nick the eager young salesman made the experience a compete pl Could not be happier about the great service provided. Best car buying expense to date. Nick the eager young salesman made the experience a compete pleasure. I will definitely be back for all my car shopping needs. More