Signature Mazda
Richmond, BC
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1,891 Reviews of Signature Mazda
William and Sarah I called ahead about a previously enjoyed Subaru BRZ and spoke to William Li over the phone. When I arrived at the dealership, his associate Sarah Zh I called ahead about a previously enjoyed Subaru BRZ and spoke to William Li over the phone. When I arrived at the dealership, his associate Sarah Zhang was ready and waiting with demo plates ready for me to take the car out for a test drive. She was friendly and appeared to give me her honest opinions without embellishing on any facts about the car she honestly didn't know about. She led me on a lengthy test drive and wasn't at all stingy about rushing me back to the dealership. She let me really get to know the car. William was great to deal with once we got back to the dealership. He was frank and up front about the best deal he could get me on a used car, and gave me a great price on my trade in, which was a complete xxx 1996 Jeep Grand Cherokee. I still don't know how I was able to limp that hunk of junk all the way there, where it bled out and stayed. Coolant was pouring out of the rad hoses and spreading across the parking and I didn't think I'd get any money for it that day, but William helped me out. Anyway, I was finally able to get rid of a huge thorn in my side (my Cherokee), not to mention free up space in my garage, and get my wife a shiny new/used little sports car, without having to give up one of my kidneys to organ harvesters. Thank you once again, William and Sarah, for the great experience. Peter More
My main contact, Justin Kim, was great in every aspect. I was a walk-in, with no appointment. My first contact-through a very pleasant lady at the reception-was Justin. On my second visit we both agreed on I was a walk-in, with no appointment. My first contact-through a very pleasant lady at the reception-was Justin. On my second visit we both agreed on a price for the trade-in and the new car. it was only afterwards that Justin put me in touch with the accounting section to complete the paperwork for a deal for cash purchase. Justin came to the dealership on his off day for delivery of the car. I did not realize it was his off day. Thank you Justin. More
For Stacy Just got a new leased CX5 and I would like to commend Stacy of the lease department. She was professional yet approachable and friendly. She also was Just got a new leased CX5 and I would like to commend Stacy of the lease department. She was professional yet approachable and friendly. She also was very knowledgeable about the products and although she is in sales she never was pushy or pressuring. It was a pleasure to see this process through the end with her help. Richard. More
Always great service I've been on Team Mazda since day 1. I even convinced my husband to get the cx9 and he loves it. Not only do they have the best cars but they have the I've been on Team Mazda since day 1. I even convinced my husband to get the cx9 and he loves it. Not only do they have the best cars but they have the best employees. Everytime I go into Mazda I get the best treatment. Smiles from everyone. They treat everyone like they're VIP. I tell all of my friends to get a Mazda and head over to signature! More
Fabulous service! Excellent staff. Treated well by all knowledgable staff. Made me feel like the most valued customer. Would recommend Signature Mazda to all my friends and family. T Treated well by all knowledgable staff. Made me feel like the most valued customer. Would recommend Signature Mazda to all my friends and family. Thsnk You! More
I would return William Li, the salesman was very helpful, informative, and attentive. He responded to inquiries promptly. Others in the business end were inefficien William Li, the salesman was very helpful, informative, and attentive. He responded to inquiries promptly. Others in the business end were inefficient. The fellow completing the Insurance transaction though was the fastest I have ever experienced, More
Excellent Service Been there three times now, and all three representatives that I dealt with were excellent. Services done on the car were great too. If I had any que Been there three times now, and all three representatives that I dealt with were excellent. Services done on the car were great too. If I had any questions they would answer them with empathy and would know the answers. I believe getting excellent car maintenance is just as important as buying an excellent car. With Signature Mazda, I believe I'm getting that excellent service. More
Excellent service Corrine was great, personable and easy to understand. Work was done very well and very efficiently. Shuttle was also a great asset! Thanks so m Corrine was great, personable and easy to understand. Work was done very well and very efficiently. Shuttle was also a great asset! Thanks so much! More
CX-5 warranty service I took my CX-5 in for warranty oil change.The work was done fast and efficiently.I would recommend Signature Mazda to my family and friends. I took my CX-5 in for warranty oil change.The work was done fast and efficiently.I would recommend Signature Mazda to my family and friends. More
Joseph Tien is the Excellent Sales and Service staff! I purchased Mazda 2019 CX-3 GS from Joseph on Nov. 8 2018. Joseph is really customer oriented, patient, kind, professional and helpful! I am totally h I purchased Mazda 2019 CX-3 GS from Joseph on Nov. 8 2018. Joseph is really customer oriented, patient, kind, professional and helpful! I am totally happy with his service! If any of my friends looking for purchasing Mazda in Richmond,I will definitely introduce Joseph Tien to them! More