Addison on Erin Mills

Had to finance a new vehicle when my old was a total loss in KYLE was very helpful and made the process extremely easy for me. I told him exactly what I wanted in a vehicle and he found me the perfect fit. Altho KYLE was very helpful and made the process extremely easy for me. I told him exactly what I wanted in a vehicle and he found me the perfect fit. Although they didnt have it in stock he was able to get it and have it all ready for me within a week. Highly recommend asking for kyle when you go in to purchase your new GM vehicle. More

Successful Purchase and Trade-in accomplished remotely In spite of living in New Brunswick, I was able to successfully negotiate the purchase of a 2018 Camaro while receiving a fair price for my 2017 Explo In spite of living in New Brunswick, I was able to successfully negotiate the purchase of a 2018 Camaro while receiving a fair price for my 2017 Explorer. This was accomplished only via the internet, email and phone. Bob Tajbakhsh was especially great to work with and I am completely satisfied with the entire experience at Addison on Erin Mills. My 32 hour round trip to complete the transaction was definitely worthwhile! MS More

Very helpful and instructive Matt was awesome and helpful in every way He is very well informed and he knew everything about the different cars and figured out how to make it wo Matt was awesome and helpful in every way He is very well informed and he knew everything about the different cars and figured out how to make it work perfectly for my family More

Easy and pretty straightforward process I had cars from Chrysler, Jeep, Mitsubishi, Honda and Kia that I bought at the dealers. So far GM Addison had the easiest and transparent sales proces I had cars from Chrysler, Jeep, Mitsubishi, Honda and Kia that I bought at the dealers. So far GM Addison had the easiest and transparent sales process of all. I've went with the car and model in mind, did the test drive in another opportunity and basically went there to negotiate the car. The did not force me to do another test drive, they told me the price, quick negotiation on my used (ok... you always lose money in your trade - part of the business) and deal. After that, all dates and numbers agreed, the flow was pretty simple and easy. More

Worse customer service Will never buy from them. Worse customer service from the management. The manager was not at all helpful or listened my concerns about deposit they to Will never buy from them. Worse customer service from the management. The manager was not at all helpful or listened my concerns about deposit they took. I bought 3 cars earlier in the last few years and today was planning to buy my 4th car. But unfortunately the customer service is becoming so bad when refused to return my deposit paid. Sure never again will buy from them. Be careful when you put deposit or sign any paper More

Bought a New GMC Canyon Salesman Mark Campbell, was very helpful and knowledgeable when it came to the new GMC Canyon that I was looking for. I take longer then most people, Salesman Mark Campbell, was very helpful and knowledgeable when it came to the new GMC Canyon that I was looking for. I take longer then most people, to make up my mind, when it comes to any costly purchase, and he was patient and not pushy. He explained my options and after a few days deliberation, he was still more then willing to help me out. Overall, the purchase went smoothly and I am pleased with my purchase of a new GMC Canyon. More

FIRST GUYS TO FIX MY CAR SO THE CHECK ENGINE LIGHT WENT OFF My right rear lights went out all of a sudden all at the same time & I needed to have my airbags replaced. My check engine light was on as well. (for My right rear lights went out all of a sudden all at the same time & I needed to have my airbags replaced. My check engine light was on as well. (for the last 4 yrs). I asked them to see if they could find the cause of the problem (& they did). They solved the problem. (2 other dealerships:COURTESY & APPLEWOOD & my regular mechanic couldn't). I will be taking my 10 YEAR OLD SATURN there for all repairs & maintenance from now on. I'm keeping the old girl & Addison is going to take care of her until her final day. More