amna ahmad
amna ahmad at Chrysler Dodge Jeep Ram of Chicago
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amna ahmad

HR

Chrysler Dodge Jeep Ram of Chicago

5950 N Western Ave
Chicago, IL 60659

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4 Reviews
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4 Reviews

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4 Reviews of amna ahmad

April 06, 2024

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I recently had the pleasure of purchasing a 2024 Chrysler Pacifica from Chrysler Dodge Jeep Ram of Chicago, and I couldn't be more satisfied with my experience. From start to finish, the process was seamless More

by andyotvoc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 08, 2024

Chrysler Dodge Jeep Ram of Chicago responded

Andyotvoc, congratulations! Welcome to the CDJR of Chicago family! We strive to make every experience here special, and we're happy that we've managed to do that for you. Enjoy your new vehicle and as always drive safely!

December 22, 2023

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Sold me a 2024 Jeep Cherokee. Good price in Chicago land area. Very informative with the brand and great customer service . More

by Jack_b1973
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 26, 2023

Chrysler Dodge Jeep Ram of Chicago responded

Jack_b1973, Congratulations! Welcome to the CDJR of Chicago family! We strive to make every experience here special, and we're happy that we've managed to do that for you. Enjoy your new vehicle and as always drive safely!

December 15, 2023

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Service was excellent staff was very professional and knowledgeable I definitely recommend this place to anyone. More

by saleem3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 18, 2023

Chrysler Dodge Jeep Ram of Chicago responded

saleem3, thank you for the review! Customer satisfaction is our number one priority, and we are happy to see we have accomplished that for you. We look forward to assisting you again soon.

December 11, 2023

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**Title: Beware of Deceptive Practices** I recently had an unfortunate experience with jeeb of chicago and I feel it's crucial to share my encounter to alert potential buyers. **1. Initial Purchase: More

by Faraz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Abdulla Abbadi

Dec 11, 2023

Chrysler Dodge Jeep Ram of Chicago responded

Faraz, we have already spoken to you to clear up the issue and we made it clear about what was happening. Please be mindful that you have been posting reviews for months now when everything has been talked about a while back. If you would like to speak about your experience and have the opportunity to make this right again, please contact our customer relations manager, Danielle, directly at (773) 334-3400 email: danielle@jeepofchicago.com

Dec 11, 2023

Faraz responded

I've made numerous attempts to contact you and various individuals, yet the responses have been inconsistent and untrustworthy. Despite my efforts, it feels like there's a lack of transparency, and the overall experience has been extremely frustrating.I've recorded every interaction, and it's disheartening that the efforts to resolve my concerns seem to be treated as insignificant or insincere. This has led to a level of frustration that I've never encountered before with a dealership.Even after canceling my warranty in November, my finance company has not received any communication from your end. I've reached out multiple times, but there seems to be a disconnect between what's communicated internally and what reaches the customer or the finance company.I genuinely hoped for a smoother experience, but the ongoing challenges have left me with a negative impression. Unfortunately, I cannot recommend your dealership to anyone based on my experiences.I urge you to investigate these matters further and rectify the communication issues within your team. Clear and honest communication is crucial for maintaining trust and ensuring customer satisfaction.

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