Zachary Giacobbe | Page 3

Well pleased with my service I always use Zac when I come to Ed Morse Honda. I have yet to have a bad experience, it is always good. Zac is very helpful, professional and welcomin I always use Zac when I come to Ed Morse Honda. I have yet to have a bad experience, it is always good. Zac is very helpful, professional and welcoming. More

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For service on 10/03/19Was good service and fast.Zac For service on 10/03/19 Was good service and fast. Zac Giacobbe was great and he is very knowledgeable and profesional. Also everyone that I spoke w For service on 10/03/19 Was good service and fast. Zac Giacobbe was great and he is very knowledgeable and profesional. Also everyone that I spoke were kinds More

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Exceptional service. I have the road hazard warranty for my tires so I travel from Ft Pierce to this facility. Zack Giaccobbe was my service advisor. When I come for servi I have the road hazard warranty for my tires so I travel from Ft Pierce to this facility. Zack Giaccobbe was my service advisor. When I come for service my friend and I plan on shopping instead of waiting. He explained the shuttle is gone but an Uber or Lyft driver would take us to the Outlet Mall. Gave me his card for our return ride. Zack informed me on service to be done, gave me my report when work was completed and did not try to sell me any unneeded work. He went to the parking lot to retrieve my car. My experience, as always, was a good one. More

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Excellent service every time! Zac is the best service advisor and always gets me taken care of in a timely manner and explains everything to me before anything extra comes up that Zac is the best service advisor and always gets me taken care of in a timely manner and explains everything to me before anything extra comes up that needs to be done than what I bring my cars in for. He deserves more than 5 stars and needs to be recognized and is truly an asset to your company! More

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Great Service Zac is fantastic. He is always informative and friendly. He clearly explains all of the needed services and the options available. I highly recommend Zac is fantastic. He is always informative and friendly. He clearly explains all of the needed services and the options available. I highly recommend Ed Morse Honda. More

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Almost excellent I wanted to give a 5 star rating but the complimentary wash was horrible. I had somebody’s handprints on my windshield and the rear window was almost I wanted to give a 5 star rating but the complimentary wash was horrible. I had somebody’s handprints on my windshield and the rear window was almost as dirty as when I came in for service. As far as the service of my vehicle? Exceptional! More

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Zak Giacobbe Makes Your Service Department Shine I have been to your service department many times of the past ten years for service on my Honda CR-V that I no longer own, and now for my company car, I have been to your service department many times of the past ten years for service on my Honda CR-V that I no longer own, and now for my company car, a 2017 Ford Escape. I have been so disappointed with service from two local Ford dealerships service departments, I thought to give Ed Morse a try. Zak has a good attitude, does not push for service I don't need, and makes the process appear seamless. I don't mind waiting, but I don't like approaching my "Service Consultant" after not seeing him for two hours, and he has a deer in the headlights look and cant tell me what is going on. Not the case with Zak, and he quickly helped me get a ride to the Enterprise lot to rent a car before they closed last week. To me, Zak is everything that the person in this role should be that I have never seen anywhere else, ever. I am a manufacturers factory rep where I wish more of the sales people I sold to had more of a service attitude like Zak. So, do what you can to keep him!!! More

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Quick I was contacted by email that my car was due for regular service. When I contacted the service department the first thing they did was check for any r I was contacted by email that my car was due for regular service. When I contacted the service department the first thing they did was check for any recalls (none!) then asked when I would like to come in for servicing. I was in and out in 40 minutes, wow! More

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