Zach Brown | Page 2

Cool clean and collected Upon entering the dealership I was immediately welcomed by their receptionist and she got me with Zach who already had my car ready for a test drive! Upon entering the dealership I was immediately welcomed by their receptionist and she got me with Zach who already had my car ready for a test drive! He showed me the car and took me on a test drive which included very good and very bad (bumpy) roads. I can appreciate this path he took as it helped me realize this car feels smooth on the bumpiest roads as well as on the smooth ones. Zach also made sure I knew all the safety features of my car as well as how amazing apple car play is. Zach did a great job showing me why this car was the one for me and represented the dealer very well. Thanks to everyone at the Don Thornton VW of Tulsa for treating me well and making sure I knew what I was paying for! More

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Greatest VW Dealership in Town We enjoyed our VW very much. Our experience at Don Thornton VVW dealership was excellent. Everything was organised, professional and went smoothly.. We enjoyed our VW very much. Our experience at Don Thornton VVW dealership was excellent. Everything was organised, professional and went smoothly.. Our sales reps Zach Brown was fantastic. We’ll definitely recommend Don Thornton VW dealership to our friends and families. More

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Great purchase. The process was great. Zach worked endlessly to keep in contact and attempt to earn my business. I was about to purchase from another dealership but Z The process was great. Zach worked endlessly to keep in contact and attempt to earn my business. I was about to purchase from another dealership but Zach followed up just in time and with the effort put fourth, we reached a deal that made sense to stay local. One thing I can say. I buy cars often. With most salespeople, there is no follow up. There is no urgency. And, as a salesman myself, this is paramount to success and earning a customers business. During my shopping process I spoke with many salespeople from around the region in hopes of finding the right vehicle. All interactions lacked confidence and honesty. This was not the case with Zach. Truly, this was a large piece as to why I moved forward. Prompt follow up—vital; Thinking of the customers needs prior to the customer knowing to ask—necessary. These are all qualities that a good salesman should learn, acquire, and hone. Where nearly 80-90% of salesmen I meet fall gravely short of these needs being met for me to purchase, Zach Brown superseded them. Happy shopping. More

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Zach Brown made choosing my new car a breeze Thank you Zach for helping me purchase my new car! My mother came along just to make sure I wasn't being taken advantage of, and she was so comfortabl Thank you Zach for helping me purchase my new car! My mother came along just to make sure I wasn't being taken advantage of, and she was so comfortable with the sale that she was laughing and enjoying herself through the whole process! No stress at all! We got a great deal and are now committed customers! More

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Great Service Zach was genuine, helpful and not pushy at all which we really appreciated. He worked hard to find us the right car. Thank you, we love our new VW Atl Zach was genuine, helpful and not pushy at all which we really appreciated. He worked hard to find us the right car. Thank you, we love our new VW Atlas! More

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Awesome They help us find the best Deal on our Volkwagen Jetta Sedan. There was no hurry up and buy this sells speech. Thank you Zack Brown They help us find the best Deal on our Volkwagen Jetta Sedan. There was no hurry up and buy this sells speech. Thank you Zack Brown More

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Above and beyond service and selection From start to finish we spent 1.5 hours. Zach Brown was AMAZING. He greeted us when we pulled up, showed us exactly what we asked for and within our b From start to finish we spent 1.5 hours. Zach Brown was AMAZING. He greeted us when we pulled up, showed us exactly what we asked for and within our budget, never pressured us, and went above and beyond to help us meet our needs. They gave us a great trade-in value and financing was easy (Thank you, Bryan Peek) with no hidden agendas or fees. We definitely recommend Don Thornton Volkswagen! More

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Zach Brown was amazing Our salesman was great! He picked up right at the start that I didn’t want to play the “dealer game.” He valued our time and got us in and out as qu Our salesman was great! He picked up right at the start that I didn’t want to play the “dealer game.” He valued our time and got us in and out as quick as possible. This was huge to me. He’s able to adapt and read people and adjust accordingly. Zach seems like a man you could spend hours talking to, if that’s what you’re wanting. Zach knew I was all about business and respected that which I really appreciate. He was friendly, funny, and able to do his job quickly along with throwing in light conversations and jokes. We would buy from him over and over again. More

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Amazing experience at Don Thornton This was a super easy process. Zachary Brown was awesome and the purchase of my 2019 Atlas was smooth and effortless on my part. I only purchase vehic This was a super easy process. Zachary Brown was awesome and the purchase of my 2019 Atlas was smooth and effortless on my part. I only purchase vehicles about every 10 years so I dreaded the “hassle by a salesman” approach however this was not the case when I walked into Don Thornton Volkswagen. More

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Used car sales, customer service. Bought a 06 Passat for my daughter from Zack Brown, great to deal with, great follow-up after the sale. Also have an 07 Passat, have both serviced at Bought a 06 Passat for my daughter from Zack Brown, great to deal with, great follow-up after the sale. Also have an 07 Passat, have both serviced at Don Thorton VW. Always receive great customer service. Highly recommend. More

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