Yvonne Russell
Yvonne Russell at Jackson Acura
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Yvonne Russell | Page 157

Service Advisor

Jackson Acura

10900 Alpharetta Hwy
Roswell, GA 30076

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4.8
1,623 Reviews

Industry Experience

27 yrs, 3 mos

Specialties & Trainings

B.A. Business Leadership

4.8

1,623 Reviews

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1623 Reviews of Yvonne Russell

October 27, 2018

Dealership Rating
Employee Rating

Great service , I was on a tight time frame and they were able to get my service done quickly, without even having an appointment. Free coffee and WiFi in the waiti More

by RoswellMike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 29, 2018

Jackson Acura responded

Thank you for leaving this positive review!

October 26, 2018

Dealership Rating
Employee Rating

Great experience Have been going to Jackson Acura for service for 9 years and always have been treated well and fairly. I was in and out in a very reasonable amount of More

by Tr99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Covino

Oct 26, 2018

Jackson Acura responded

Thank you for leaving this review and for being such a loyal service customer!

October 26, 2018

Dealership Rating
Employee Rating

Friendly and prompt service I went in for a new tire, they had me out the door in less than an hour! And Yvonne was very friendly and helpful. More

by lampluck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ian

Oct 29, 2018

Jackson Acura responded

Thank you for this 5-star review!

October 26, 2018

Dealership Rating
Employee Rating

Service Yvonne very professional and very pleasant to work with. She provided great excellent service and is very helpful. Worked is performed in a timely m More

by ay02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 29, 2018

Jackson Acura responded

Thank you for leaving this 5-star review for Yvonne!

October 25, 2018

Dealership Rating
Employee Rating

Acura exceeded my expectations! So I had gone to another repair shop because my brakes were vibrating they had told me that I needed new rotors put on my vehicle. I decided to go to More

by ste7endm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 26, 2018

Jackson Acura responded

Thank you for trusting us with your vehicle!

October 24, 2018

Dealership Rating
Employee Rating

System malfunction Yvonne’a customer service was outstanding! She got me into a loaner vehicle and ensured I was updated among the way! I would highly recommend! More

by livefast20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 24, 2018

Jackson Acura responded

Thank you for leaving this 5-star review for Yvonne!

October 22, 2018

Dealership Rating
Employee Rating

Great service as always Thank you to Yvonne and the service team. I always have a good experience when I visit the Jackson Acura service center. Great job everyone! More

by schurman_mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 22, 2018

Jackson Acura responded

Thank you for leaving this 5-star review for Yvonne!

October 22, 2018

Dealership Rating
Employee Rating

great 😃 Yvonne was great !!! She was very helpful and kind. She went beyond with her help. The service was done quickly. She even programed my navigation syst More

by lynnewhh
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Oct 22, 2018

Jackson Acura responded

Thank you, Lynne, for leaving this positive review for Yvonne!

October 22, 2018

Dealership Rating
Employee Rating

Glad to be back! I used Jackson Acura years ago and loved them but bought a Jeep Grand Cherokee and had to part ways unfortunately. Service at the nearby jeep dealer w More

by JKM900
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 22, 2018

Jackson Acura responded

Thank you for leaving this great review for our service department!

October 20, 2018

Dealership Rating
Employee Rating

Great service Great and prompt service. Yvonne is excellent at customer service. She followed up with the technician to get the work done quickly and efficiently. More

by None
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 22, 2018

Jackson Acura responded

Thank you for this 5-star review!

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