Yvette Rivera-Coates | Page 14

I recently purchased a 2018 Hyundai Santa Fe Sport, from Honda Universe. I purchased the vehicle at night. A few days later , I noticed that the front tires were a little worn. No worries, It's a used Honda Universe. I purchased the vehicle at night. A few days later , I noticed that the front tires were a little worn. No worries, It's a used vehicle and this is normal wear and tear. So , I get two new tires and and ask for a wheel alignment at a tire shop in Toms River. They replace the tires and tell me that they can not do the alignment because I need control arms and that it would cost 550.00. On 1/07/20 , I return to the dealership to see if the control arms were covered under my extended warranty. I was informed that these parts were not covered. I explained to my sales consultant Yvette Rivera - Coates and Sales Manager Glenn Swenson, what I was told at the tire shop. At this time , Mr. Swenson , and Mrs. Coates , spoke with Service Manager Wayne Gross and explained to him what I was told about the control arms. Mr. Gross and Service Dept . Foreman David Plewa , looked at my vehicle and informed that I did not need control arms. I was relieved at this news as the above named employees demonstrated great customer service and loyalty to their customers. They saved me a bunch of money for a repair that was not needed. Great Customer Service Once , Again. I just scheduled my wheel alignment and oil change to be done next week with the Honda Universe Team. Five Stars Across the board!!! More

Helpful 0

Report | Print

On 11-12-19 , I purchased a 2018 Hyundai Santa Fe Sport. I had the pleasure of dealing with Sales Consultant Yvette Rivera - Coates and Sales Manager Glenn Swenson. Yvette , was great in finding me the v I had the pleasure of dealing with Sales Consultant Yvette Rivera - Coates and Sales Manager Glenn Swenson. Yvette , was great in finding me the vehicle that would be perfect for me , in regards to leisure and work needs. She was very professional and courtesy . She did not try pushing a vehicle on me . Glenn , came by to check on me and to see if their was anyhing he could do or get me. Great Staff !!! Great Service !!!.I will definitely be back in the future to buy my next vehicle. Great Customer Service!! Five Stars across the board!!! Thank you , Honda Universe! Go by and See Yvette and Glenn , you won't be disappointed!! Sincerely , Vinnie P. More

Helpful 0

Report | Print

Attentive and knowledgable staff. I recently purchased a new Accord. I couldn't be happier with my all aspects of my experience with this dealer. Quick, fair and easy. I highly recomme I recently purchased a new Accord. I couldn't be happier with my all aspects of my experience with this dealer. Quick, fair and easy. I highly recommend. More

Helpful 0

Report | Print

SHE WORKS FOR THE CUSTOMER ! YVETTE IS THE BEST!! TY SO MUCH! WE LOVE THE NEW VAN! I WOULD HIGHLY RECOMMEND HER TO WORK WITH!! DONT GO ANYWHERE ELSE TY YVETTE IS THE BEST!! TY SO MUCH! WE LOVE THE NEW VAN! I WOULD HIGHLY RECOMMEND HER TO WORK WITH!! DONT GO ANYWHERE ELSE TY More

Helpful 0

Report | Print

Smooth Transaction I was impressed with Yvette's customer service and no-pressure demeanor. The transaction to trade-in my vehicle and lease a new 2019 Civic went smooth I was impressed with Yvette's customer service and no-pressure demeanor. The transaction to trade-in my vehicle and lease a new 2019 Civic went smoothly and quickly. I was given a good trade-in number as well as a lease that worked within my expected budget. More

Helpful 0

Report | Print

Instantly when i walked in i felt like i was at home, and they got me in my first owned car I’ve tried many times to get a car from other dealerships this is the first one that actually worked with me even s they got me in my first owned car I’ve tried many times to get a car from other dealerships this is the first one that actually worked with me even stayed later then that had to to help me get a car. I’ve needed a car for years and now i can finally say I’m a car owner. Words can’t really express how much i am grateful for the people that worked with me and helped me with this process. More

Helpful 0

Report | Print

Amazing people and service Yvette was an amazing sales rep she did the best she could to get me a great deal on my new 2019 honda hrv and I'm absolutely happy with making my pur Yvette was an amazing sales rep she did the best she could to get me a great deal on my new 2019 honda hrv and I'm absolutely happy with making my purchase with this dealership. Not only were they friendly and accomidable but they listened to me and made sure I was happy first before all. Thank you so much!!! I will definitely be telling my friends and family to purchase a car from them. More

Helpful 1

Report | Print

New car I can honda to buy a car. and yvette rivera hepl me a lot. She si friendly .....im so excuse for my New car....Thailand you yvette rivera coates I can honda to buy a car. and yvette rivera hepl me a lot. She si friendly .....im so excuse for my New car....Thailand you yvette rivera coates More

Helpful 0

Report | Print

Fantastic first car experience!! I went to Honda universe to purchase my first car and Yvette was absolutely amazing. She made the entire process so enjoyable and easy. I cannot thank I went to Honda universe to purchase my first car and Yvette was absolutely amazing. She made the entire process so enjoyable and easy. I cannot thank her enough for my new car. My 8 year old son is so happy and had a great day at the dealership! More

Helpful 0

Report | Print

Fast and Easy After doing extensive research, knew I wanted to purchase the Honda CRV for its reliability and safety. I also knew what I wanted to pay. Yvette was e After doing extensive research, knew I wanted to purchase the Honda CRV for its reliability and safety. I also knew what I wanted to pay. Yvette was extremely knowledgeable about the car and made the process quite painless. I leased the car and the financing segment with Rahsaan was also quite painless. I feel I got the car I wanted at the price I wanted. More

Helpful 0

Report | Print