Yuri Crawford | Page 5

The experience from beginning to end was outstanding. Fredrick responded quickly to every call, text and email and even though we were purchasing one of the lowest priced car on the used lot, we were tre Fredrick responded quickly to every call, text and email and even though we were purchasing one of the lowest priced car on the used lot, we were treated like top end clients. Fredrick even set up Maps on my 81 year old husband’s phone so he could get home without following me. More

Helpful 0

Report | Print

Frederick was unbelievably professional and helpful through the whole buying experience. He went above and beyond to make sure my every need was met. He even worked hard to answer my questions days aft through the whole buying experience. He went above and beyond to make sure my every need was met. He even worked hard to answer my questions days after I bought my car! More

Helpful 0

Report | Print

It was a very smooth and easy transaction! Thanks to Alan and Yuri for their incredible customer service! Thanks again and I know will enjoy my new car!!! and Yuri for their incredible customer service! Thanks again and I know will enjoy my new car!!! More

Helpful 0

Report | Print

Excellent experience! I came to this dealership due to their great reviews. I was not disappointed. Alan was great. He listened to what options and styles of vehicles I I came to this dealership due to their great reviews. I was not disappointed. Alan was great. He listened to what options and styles of vehicles I was interested in. We looked at all the options. He took his time and asked question to help me revise my list of vehicles I liked from 15 down to 2. All while staying within my budget. I buy a different or extra vehicle every 2-3 years. Never has my experience been this seamless. Once I decided on the vehicle I wanted to purchase, I was out the door in my new Jeep in less than two hours. I never felt rushed or pressured to buy . I will definitely buy my next vehicle from Toyota Cool Springs. Yuri in financing is awesome as well. Yuri was very organized and answered all my finance questions. It was a quick and efficient car buying experience. More

Helpful 0

Report | Print

Great group of people at the dealership! Kenny Eastman, our salesman, did a fantastic job explaining the features of the vehicle. He then let the vehicle sell itself. We later worked with T Kenny Eastman, our salesman, did a fantastic job explaining the features of the vehicle. He then let the vehicle sell itself. We later worked with Tory Robertson and Yuri Crawford in support roles. More

Helpful 0

Report | Print

Great experience! Viktor, Yuri and Kris made the experience quick, easy and painless. I told Kris what I wanted and he gave me my options. Viktor did not pressure me Viktor, Yuri and Kris made the experience quick, easy and painless. I told Kris what I wanted and he gave me my options. Viktor did not pressure me into anything more than I could afford. Viktor was patient and answered all my questions. Yuri made the finance process super fast. The accounting department is great! My trade was paid off in less than a week! More

Helpful 0

Report | Print

2019 Highlander XLE Josh and I met at the dealership on a Saturday afternoon. He spent time with us showing us the difference between the Highlander Models. He also too Josh and I met at the dealership on a Saturday afternoon. He spent time with us showing us the difference between the Highlander Models. He also took us for a test drive of the highlander. Josh and I spent the next several weeks finalizing the the terms of our agreement. We had reached an agreement on a Blue Highlander, but at dealership changed to a Silver vehicle. They honored the same price. Stephen spent time pulling out the vehicles from the lot to see them side by side so we could finalize our choice, helped use with papers and then spent over an hour showing us the features and personalizing the vehicle to our phones so that we could receive value of the features immediately. Both men went beyond just service to us. I also visited Beaman Toyota and Rivergate Toyota but didn't receive any real interest in my purchasing a vehicle from their dealership. Toyota of Cool Springs was interested in my business, my needs and allowed me the time to make my decision. Yuri walked us through the final paperwork and has followed up with us understanding every sheet we had to sign to finalize our purchase. Thanks to Toyota of Cool Springs for helping me in this purchase. More

Helpful 0

Report | Print

Purchase of a Tundra Jeff was great to work with on the purchase of our new Tundra. He took the time to make sure everything was right throughout the entire process. I wou Jeff was great to work with on the purchase of our new Tundra. He took the time to make sure everything was right throughout the entire process. I would recommend him to anyone who is in the market for a Toyota. More

Helpful 0

Report | Print

Beyond expections Ask for Yuri! COOLSPRINGS is THE ONLY PLACE TO BUY A TOYOTA and YURI is the BEST!! Absolutely the BEST -YURI went over the top above and beyond to take care of me. COOLSPRINGS is THE ONLY PLACE TO BUY A TOYOTA and YURI is the BEST!! Absolutely the BEST -YURI went over the top above and beyond to take care of me. I can not express my thankfulness for such a professional and caring person. Another Toyota dealership (North) was awful to me (bullied & i feel dishonest). With out ever meeting me, I called Coolsprings and YURI made sure I was taken care of beyond my expectations. He made sure i had a wonderful experience buying a car. He Alone redemned toyota in my eyes nd made things right from the other dealerships horendous treatment. He even stayed 4 hours past his time off to wait for me. He literally was my hero. The whole staff and atmosphere was friendly and helpful. I am so grateful to YURI and all the staff at Coolsprings More

Helpful 0

Report | Print

Out of state buyer I had an exceptional experience with Toyota of Cool Springs and specially his salesman Yuri Crawford. As an out of state buyer, it was very important I had an exceptional experience with Toyota of Cool Springs and specially his salesman Yuri Crawford. As an out of state buyer, it was very important to me to have a clear, straight forward talk about the vehicle I was looking for. Not only did the salesman found exactly what I was looking for but gave me a great deal. That same week I flew and purchase it. Couldn’t be happier. More

Helpful 0

Report | Print