Younas Dawood | Page 2

Buying from Depaula was a pleasure. All the employees were knowledgeable and fun to deal with. Will definitely return there for future purchases. All the employees were knowledgeable and fun to deal with. Will definitely return there for future purchases. More

by delmont682003 Verified Customer Verified Customer

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I understand times are difficult. . however, I started getting my cars serviced here 10 years ago, it has gotten worse and worse and worse. This last time may be the last straw. So ma . however, I started getting my cars serviced here 10 years ago, it has gotten worse and worse and worse. This last time may be the last straw. So many things to say. I had my cams replaced and my drivers side window motor replaced. Afterward my car alarm would randomly go off all times of the day and my car would tell me a door was open while I was driving (super annoying) then about a half month later, my car nearly exploded as the engine overheated while I was on the highway (on call at the hospital responding to a heart attack). I pulled over as soon as I could and arranged for my coworker to pick me up on their way in (patient was fine). I also called the dealership and informed them I would need a loaner until the dealership could fix my car (as I suspect they messed something up just like the alarm and the car telling me the doors were u locked). Nobody got back to me. Luckily I was able to borrow my father in laws car. They deny this was their fault and said it was a cracked manifold and later told me it was the water pump? Meanwhile I saw the engine coolant leaking from a hose, so not quite sure what manifold is cracked or what pump was shot. Either way I then went to the sales people (before I picked my car up) because I had scheduled a meeting to look at EVs. The incompetence in their sales was worse than their service in the garage. The sales people literally saw me on a phone call and decided it was an appropriate time to interrupt and introduce themselves. They then knew less about the cars than I did, and were not aware that Chevy was making an EV version of the equinox. Anyway. Overal this was a terrible experience, and I was leaning toward buying my next car there (like I did last time) but now it’s incredibly unlikely. More

by Nopenopenope Verified Customer Verified Customer

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Everyone I interacted with at this dealership was genuinely friendly, considerate, and helpful to me. genuinely friendly, considerate, and helpful to me. More

by peatea63 Verified Customer Verified Customer

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From my salesman to my finance manager to the sales manager a A+ rating very good experience thank you manager a A+ rating very good experience thank you More

by Sayed Verified Customer Verified Customer

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Everyone we met went out of there way to make our experience a pleasant one. The dealership certainly will be recommended to others by us. experience a pleasant one. The dealership certainly will be recommended to others by us. More

by CARLBENOIT78 Verified Customer Verified Customer

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Friendly staff but as any other dealership they're trying to make as much as they can on every transaction. to make as much as they can on every transaction. More

by rlbriggs820 Verified Customer Verified Customer

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Very professional,had everything ready on time! Very friendly and knowledgeable! I had a great experience! Very friendly and knowledgeable! I had a great experience! More

by billybears12 Verified Customer Verified Customer

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John phillp and Ty was the best sale associate abd thr best warranty manager. They helped me out from the beginning to the end. best warranty manager. They helped me out from the beginning to the end. More

by SHAVONNE Verified Customer Verified Customer

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My husband and I are so disappointed with DePaula staff. Our first issue was when our vehicle was damaged when I for oil change. We lost our vehicle for aprrox a month. The vehicle that we had was a small c Our first issue was when our vehicle was damaged when I for oil change. We lost our vehicle for aprrox a month. The vehicle that we had was a small car not a truck. We still had to pay our monthly payment over $639.We were told the only they would do is give us a 500$ card for us to have them put towards some upgrade to our truck???? Another issue happened this year when our truck broke down and I wanted it to be taken care of it at DePaula when Gable stated that they were having trouble getting parts. We lost our truck for about a month again still making our lease payment and had no vehicle to drive. Doe to the lack of communication we had Gable repair the truck. We just got our truck back from Gable Chevrolet because DePaula wouldn't help us. They told me they would call back 3 different times. I spoke to a sales manager. Yonas??? the last time I spoke to him -he promised that his manager would definitely call me on a Monday morning first thing. I told him that I was really frustrated and if I didn't receive a call from him that we would not be doing our business any longer. There was no call back ,so sadly we are done with the DePaula dealership! More

by MARCELIAWRIGHT1 Verified Customer Verified Customer

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Dan was excellent salesman and manny was great. not ot overlook Jessica who gave me what I wanted to come in . not ot overlook Jessica who gave me what I wanted to come in . More

by deepuccini161 Verified Customer Verified Customer

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