Youmni Hamami
Youmni Hamami at Wolfchase Honda
Refer Me

Youmni Hamami | Page 17

General Manager

Wolfchase Honda

2982 N Germantown Rd
Bartlett, TN 38133

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4.9
179 Reviews

Dealership Experience

32 yrs, 3 mos

Industry Experience

38 yrs, 3 mos

Languages Spoken

Arabic Arabic

4.9

179 Reviews

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179 Reviews of Youmni Hamami

July 21, 2018

Dealership Rating
Employee Rating

Extremely Professional Sales Team & Terriffic Service I have no hesitancy in writing this recommendation. The Wolfchase Honda Dealership led by General Manager Youmni Hamami and his sales and finance tea More

by KJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Reggie Williams, Richard Hall , Scott Alexander

Jul 24, 2018

Wolfchase Honda responded

Mr. Joiner, thank you for making the long drive to purchase your new vehicle from Wolfchase Honda. We strive to provide a comfortable, stress free buying experience at each and every opportunity we have, so it's very rewarding to read your positive feedback. I'm so pleased to hear that you enjoyed your buying process with Scott and that Reggie was able to finalize your business in such a professional manner. Youmni is always customer oriented and genuine, just like you stated, and we are lucky to have him as our leader. We truly appreciate your patronage and wish you many safe and happy miles in your new Honda.

July 15, 2018

Dealership Rating
Employee Rating

Very Excellent Thanks to all for a great job!! I was very impressed with the wonderful service that was provided to me. I would recommend for all my friend's. More

by SEMSEM05
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Scott Alexander , Lea Lawrence

Jul 24, 2018

Wolfchase Honda responded

Thank you for choosing Wolfchase Honda for your recent vehicle service. I'm happy to hear that we did a great job and that you were impressed with our team. We truly appreciate the opportunity to serve you and thank you for your recommendations.

June 28, 2018

Dealership Rating

Appointment for no reason During our visit, the service center was extremely busy with many employees moving about and keeping a steady pace of moving vehicles through the serv More

by Hondaowner
Recommend Dealer
No
Jul 06, 2018

Wolfchase Honda responded

Thank you for taking the time to leave feedback regarding your recent visit to our Service Department. You are absolutely correct, the windshield should have been ordered prior to your arrival an we should have had all of our paperwork in line ready to get your windshield replaced and get you on you way in just 2 to 3 hours. I sincerely apologize on behalf of the dealership for the lack of communication and the confusion with your paperwork. I'm glad to hear that our GM got involved and got you in a rental car and that we were able to deliver your car to you when ready. There is really no excuse for the lack of efficiency in handling your appointment and I apologize that whoever made your appointment and took your information failed to follow through. We appreciate your patience and will certainly use this information to improve our processes to hopefully prevent this from happening in the future. We appreciate your patronage and hope that you will give us another opportunity to show you that this level of service is very rare for our Service Department.

June 27, 2018

Dealership Rating
Employee Rating

Quick, Easy and Simple In one sentence, I couldn't have chosen a better dealership to purchase my car. Their service is always great even if I arrive not in the best of mood More

by POPECAMERON901
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Terence Williams, Carl Yates, Billy Kessler, Tim McCrary , Matt Emery, Lea Lawrence, Fred Mack, Joe Warner

Jun 28, 2018

Wolfchase Honda responded

Thank you for choosing Wolfchase Honda for your vehicle's service. I'm so happy to learn that you found our service to be quick, easy and simple as we strive for truly exceptional service. We truly appreciate your business and look forward to serving you again.

June 22, 2018

Dealership Rating
Employee Rating

Buying Experience I have purchased several vehicles from Yumni and Scott over the years. I would-and have-refer anyone to these gentlemen! Everybody is always friendly. More

by PATRICKBURLESON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Scott Alexander

Jun 24, 2018

Wolfchase Honda responded

Thank you for your loyalty and for you referrals, we sincerely appreciate it. Both Yoni and Scott have been with us for many years and are valuable members of our team. I will see that they get a copy of your comments. We wish you many safe and happy miles in your new Honda.

May 19, 2018

Dealership Rating
Employee Rating

Great Experience Everyone in the dealership was very professional and very fair. It was a very good car buying experience. The process took about 3 hours which was exp More

by MDAVID727
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Greg King , Bill Thomas

May 21, 2018

Wolfchase Honda responded

Thank you for giving Wolfchase Honda the opportunity to earn your business. I'm happy to hear that you found your buying experience to be professional and fair. We truly appreciate your business and wish you many safe and happy miles in your new Honda.

May 15, 2018

Dealership Rating
Employee Rating

Excellent service They are great at what they do great customer service and they take good care of the vehicles Always take my cars to them to get service More

by HPIRWANI123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Edwin Lee, John McCoy, Derek

May 15, 2018

Wolfchase Honda responded

Thank you for your loyalty and thank you for taking time to leave such a nice review. It's so rewarding to hear positive comments from our customers as we strive for 100% customer satisfaction. We truly appreciate you patronage and look forward to serving you again.

May 10, 2018

Dealership Rating
Employee Rating

review Excellent in every area. They have always been extremely helpful every time that I have visited this dealership. That is why I only deal with Wolfch More

by db520
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Scott Alexander

May 14, 2018

Wolfchase Honda responded

Thank you for taking time out of your day to leave a 5-star review on behalf of our Service Department. It's so nice to hear that you always find our team to be helpful and excellent in every area. We truly appreciate your loyalty and look forward to serving you for many years to come.

May 09, 2018

Dealership Rating

Quick and easy I enjoyed how quickly and easily they got me in and out for both a recall item and an oil change in exactly an hour. Staff was all very polite. Never More

by HENDRIX.HOLLY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Scott Alexander , Lea Lawrence, Do not remember my service techs name so that day, but all I have encountered were great

May 14, 2018

Wolfchase Honda responded

Thank you for your loyalty to Wolfchase Honda and thank you for your 5-star review! I'm happy to hear that you had a great experience in our Service Department recently and that you found everyone to be polite and efficient. We appreciate your patronage and look forward to serving you for many years to come.

April 30, 2018

Dealership Rating
Employee Rating

Quality service, better customer service! Best customer service from sales to service. I always know my car is up to date with original parts and serviced by experts. Won't take my car anywher More

by Rig1203
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mike Jones

May 14, 2018

Wolfchase Honda responded

Thank you for your loyalty to our dealership. We are so happy to hear that you feel we have the best customer service, from sales to service. We are the only Honda Dealership in Memphis that uses genuine Honda parts, so it's nice to see that you appreciate it. We thank you for your review and we look forward to serving you again.

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