Xavier Ascencio
Xavier Ascencio at Advantage Toyota Valley Stream
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Xavier Ascencio | Page 18

Service Manager

Advantage Toyota Valley Stream

400 W Sunrise Highway
Valley Stream, NY 11581

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4.5
199 Reviews

Xavier "X" Ascencio

Dealership Experience

16 yrs, 8 mos

Industry Experience

22 yrs, 10 mos

Specialties & Trainings

service

fixedops

View more specialties & trainings

Languages Spoken

English English

Spanish Spanish

Employee Video

4.5

199 Reviews

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199 Reviews of Xavier Ascencio

January 06, 2021

Dealership Rating
Employee Rating

Miss Margie is always so helpful and advices me well with the decision on my car service. She knows my time is important and works around my schedule More

by elizz12-12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Margie Bonel

Jan 07, 2021

Advantage Toyota Valley Stream responded

Thank you for the fantastic review! Your feedback is truly appreciated.

January 03, 2021

Dealership Rating
Employee Rating

Advantage always handles what I need. This time around, Mr. Xavier Ascencio, Marjorie, and Femi were great in meeting exactly my needs, with authentic friendliness, in a very short amount of time. Thank yo More

by RASTA.O
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Margie Bonel

Jan 05, 2021

Advantage Toyota Valley Stream responded

Thank you for the 5-star rating! Your kind remarks are appreciated by all of us.

January 03, 2021

Dealership Rating
Employee Rating

I was very disappointed in my visit for my first service 10,000 Mile or 1 year on the Brand new Rav4 hybrid I purchased from this dealer. I also needed my annual Nys inspection and brought it to this dealer More

by FARINACCIP
Recommend Dealer
No

Other Employees Tagged: Margie Bonel

Jan 19, 2021

Advantage Toyota Valley Stream responded

We apologize if our services fell below expectations. We, unfortunately, cannot uphold prior offers made by old management but we look forward to offering special promotions of our own. Thank you for sharing your feedback, your insights will help us improve. We hope you'll decide to keep us in mind and give us another chance to impress you in the future.

December 30, 2020

Dealership Rating
Employee Rating

Excellent service as usual. Service Advisor, Margie Bonel squeezed me in for a last minute appointment. Any negative issues were handled by management. Fantastic job! More

by CCHARM1059
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Frantz Casimir, Margie Bonel , Excellent job by Mechanic Steve who filled in for Ozzie.

Jan 04, 2021

Advantage Toyota Valley Stream responded

Thank you so much for your review of Advantage Toyota! We truly appreciate the feedback and hope to hear from you again.

December 29, 2020

Dealership Rating
Employee Rating

The guys at advantage toyota were great,the service manager xjavier was very friendly i would recomend this dealer,they were promt and deliver my car on time,THANK YOU More

by orianasarina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Travis Cobbs

Dec 30, 2020

Advantage Toyota Valley Stream responded

Thank you so much! We appreciate your kind review and recommendation of Advantage Toyota and hope you will visit again soon. Take care.

December 27, 2020

Dealership Rating
Employee Rating

I received good service for my Sienna. The waiting time was not too long and friendly customer service. I would recommend Valley Stream Toyota to others. More

by beacharles
Customer Service
Recommend Dealer
Yes

Other Employees Tagged: Margie Bonel

Dec 28, 2020

Advantage Toyota Valley Stream responded

We appreciate the lovely feedback and recommendation of Advantage Toyota. Thank you and have a great day!

December 23, 2020

Dealership Rating
Employee Rating

In during the time of COVID 19 this dealership is easily available. The socially distance and keep everything cleaned. It is the only dealer we use. More

by Cheryl A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andy Zollinger

December 03, 2020

Dealership Rating
Employee Rating

It was a very good experience. I didn't have to wait long which is very important. Everyone was nice and they were really fast with getting it done. More

by Lchristensen0620
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andy Zollinger

Dec 07, 2020

Advantage Toyota Valley Stream responded

Thanks a bunch for your kind words. It's reviews like this that make us at Advantage Toyota excited to come into work every day.

December 02, 2020

Dealership Rating
Employee Rating

I was there for seven hours the end they told me a flat tire I was so upset I left without luck with my flight tires More

by HEZAM.N
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Andy Zollinger

Dec 18, 2020

Advantage Toyota Valley Stream responded

We are sorry to read about this unusual experience. Please contact us at wecare@aagny.net so we can discuss this experience further, thank you.

December 01, 2020

Dealership Rating
Employee Rating

Good service , but it takes too long to service the car. But overall the service was very good . The sales person was very nice guy . More

by MEKAMEHEBRAHIMI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 03, 2020

Advantage Toyota Valley Stream responded

Thank you for choosing Advantage Toyota! Your feedback is appreciated, and we look forward to continuing to serve you.

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