Xavier Ascencio | Page 18

Miss Margie is always so helpful and advices me well with the decision on my car service. She knows my time is important and works around my schedule the decision on my car service. She knows my time is important and works around my schedule More

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Advantage always handles what I need. This time around, Mr. Xavier Ascencio, Marjorie, and Femi were great in meeting exactly my needs, with authentic friendliness, in a very short amount of time. Thank yo Mr. Xavier Ascencio, Marjorie, and Femi were great in meeting exactly my needs, with authentic friendliness, in a very short amount of time. Thank you!!!! More

by RASTA.O Verified Customer Verified Customer

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I was very disappointed in my visit for my first service 10,000 Mile or 1 year on the Brand new Rav4 hybrid I purchased from this dealer. I also needed my annual Nys inspection and brought it to this dealer 10,000 Mile or 1 year on the Brand new Rav4 hybrid I purchased from this dealer. I also needed my annual Nys inspection and brought it to this dealer because I was promised free inspections and free car washes with every service. When I dropped off my car your advisor rep Margie Bonel Flore told me that there would be a $37 charge for Nys inspection and that I didn’t want the car wash because of possible damage to my car. I informed her what I was promised when I purchased the car and she that they were under new management. When I picked up my car she directed me to Xavier the service manager. He told me the charge was new for 2021 and that they were looking for a new car wash company. I told him that I was never informed when I booked the appointment of these changes and specifically asked about it. I would never of traveled to this dealer for service when other Toyota dealers are much closer to my home. In addition they had a hard time finding my car and key at pickup it took 4 people. I was so pleased, recommended this dealer to my friends and family and gave a glowing review of all the staff at Advantage involved in the sale of my new vehicle and expected the same from service. Unfortunately, that did not Happen. I guess I will need to look for other dealer service locations in the future. More

by FARINACCIP Verified Customer Verified Customer

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Excellent service as usual. Service Advisor, Margie Bonel squeezed me in for a last minute appointment. Any negative issues were handled by management. Fantastic job! Bonel squeezed me in for a last minute appointment. Any negative issues were handled by management. Fantastic job! More

by CCHARM1059 Verified Customer Verified Customer

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The guys at advantage toyota were great,the service manager xjavier was very friendly i would recomend this dealer,they were promt and deliver my car on time,THANK YOU manager xjavier was very friendly i would recomend this dealer,they were promt and deliver my car on time,THANK YOU More

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I received good service for my Sienna. The waiting time was not too long and friendly customer service. I would recommend Valley Stream Toyota to others. was not too long and friendly customer service. I would recommend Valley Stream Toyota to others. More

by beacharles Verified Customer Verified Customer

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In during the time of COVID 19 this dealership is easily available. The socially distance and keep everything cleaned. It is the only dealer we use. available. The socially distance and keep everything cleaned. It is the only dealer we use. More

by Cheryl A Verified Customer Verified Customer

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It was a very good experience. I didn't have to wait long which is very important. Everyone was nice and they were really fast with getting it done. which is very important. Everyone was nice and they were really fast with getting it done. More

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I was there for seven hours the end they told me a flat tire I was so upset I left without luck with my flight tires tire I was so upset I left without luck with my flight tires More

by HEZAM.N Verified Customer Verified Customer

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Good service , but it takes too long to service the car. But overall the service was very good . The sales person was very nice guy . But overall the service was very good . The sales person was very nice guy . More

by MEKAMEHEBRAHIMI Verified Customer Verified Customer

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