Wrx Forester | Page 2
Customer Service Manager
Garcia Subaru North
6401 San Mateo Blvd NE
Albuquerque, NM 87109
Wrx is in charge of meeting other pets and customers at the dealership.
Read moreDealership Experience
3 yrs, 8 mos
Industry Experience
3 yrs, 8 mos
23 Reviews
Write a Review23 Reviews of Wrx Forester
December 21, 2021
Let's be honest., nobody likes car shopping. I went with certain expectations and I am a natural born a**hole when it come to haggling. Pamela was AMAZING and delt with me in the most professional manner po certain expectations and I am a natural born a**hole when it come to haggling. Pamela was AMAZING and delt with me in the most professional manner possible. I think I changed my mind 5-6 times and she constantly assured me that is was ok to do so. In her words, " change your mind as much as you want to, It's your car and you should be 100% completely satisfied with your purchase. " She made car shopping the most enjoyable experience Anyone could ever have. If you are looking to buy and don't go see Pamela, then you will never know what 100% customer satisfaction truly is!!! And then, of course, after you agree to a deal, you have to go see the dreaded Finance dept. But, then you meet Torie and she just put everything out on the table, explained all your options and let you decide. Never did she try to push anything on us and made sure, again, That car buying at Garcia Subaru North is truly the only way to get 100% customer satisfaction. Also, do not forget to see Aubrey, who started the car buying conversation and made sure that we got exactly what we were looking for in this whole Wonderful experience!!! More
Other Employees Tagged: Aubry Padilla, Torie Peralta , Pamela Razo
December 21, 2021
Pamela was amazing worked with me and got what I wanted!! Aubrey was great with assisting. I would not have found my wonderful Outback if not Thor these people. Every time I need a new car or know someone wh Aubrey was great with assisting. I would not have found my wonderful Outback if not Thor these people. Every time I need a new car or know someone who is buying I will refer to them. More
Other Employees Tagged: Aubry Padilla , Pamela Razo
November 01, 2021
Walked in on a Saturday evening about 30 minutes before closing time. Ben was eager to help us test drive the vehicle we were interested in and answered all questions we had. He assisted us throughout the closing time. Ben was eager to help us test drive the vehicle we were interested in and answered all questions we had. He assisted us throughout the application and finance process without any pressure and was more than willing to explore all of our options to make the deal work. Overall, great buying experience and everybody in the office was friendly and attentive. I highly recommend Ben and his team. More
Other Employees Tagged: Benjamin Girlamo
June 25, 2021
This message is late in coming, but that shouldn't detract from the excellent experience at Garcias. My wife and I are most impressed with the entire staff. Lucas and Ray in particular were knowledgab detract from the excellent experience at Garcias. My wife and I are most impressed with the entire staff. Lucas and Ray in particular were knowledgable, courteous, and friendly during the entire process. After 27 years in sales and sales management I know something about how to treat a customer and these folks did everything right. More
Other Employees Tagged: Aubry Padilla, Raymond Montes, Lucas Shirley
April 27, 2021
The dealership was clean, neat and busy. The busy part helped make our decision. Jeromy greeted us with a genuine smile and made us feel welcome. The transition to a more experienced salesman, Ray, went s helped make our decision. Jeromy greeted us with a genuine smile and made us feel welcome. The transition to a more experienced salesman, Ray, went smoothly. I was very happy with the test drive and Ray’s demeanor. He was patient and answered questions with confidence and knowledge. I attempted a lane change and another car moved into the same lane with no signal. I was forced to move back into my original lane with no problem. Ray remained as calm as a driver’s Ed teacher. The transition to the finance department wasn’t as smooth. I have no problem with her performance, but this is where we learned that two years of free maintenance on the dealership was not free. Be prepared for the additional sales pitch for add ons and additional warranty. More
Other Employees Tagged: Raymond Montes, Torie Peralta , Jeremy
April 18, 2021
Very friendly and helpful no Pressure very good service. I enjoyed working with Ray.your dealership was clean and make like friendly with Rex dog. Keep the great work. Thank you service. I enjoyed working with Ray.your dealership was clean and make like friendly with Rex dog. Keep the great work. Thank you More
Other Employees Tagged: Nate Zich, Raymond Montes
April 17, 2021
Ray was a delight to work with and was patient and considerate in my decision making process which involved 3 vehicles over two days. It was a great experience. Lucas was responsive and helpful too. considerate in my decision making process which involved 3 vehicles over two days. It was a great experience. Lucas was responsive and helpful too. Bob Rankin was knowledgable and passionate about the Subaru product and helped me as well. Would recommend Ray to a friend and will return when/if it's time for another Subaru. Wrx was a fun little bonus too! See you in 10 years. :) More
Other Employees Tagged: Raymond Montes, Lucas Shirley, Michael Clow , Bob Rankin
April 11, 2021
Ray helped us get the car I’ve always wanted and made the process extremely easy! He not only took care of me but my family as well! process extremely easy! He not only took care of me but my family as well! More
Other Employees Tagged: Raymond Montes, Lucas Shirley, Michael Clow
March 19, 2021
I HATE buying a car. I went in, steeled for the shmooze & instead was greeted by the best car salesman ever, Wrx the cutest dog ever! Talk about an ice breaker! Pamela made the process super easy. Torie foun instead was greeted by the best car salesman ever, Wrx the cutest dog ever! Talk about an ice breaker! Pamela made the process super easy. Torie found me a perfect 2021 Forrester Sport at the monthly payment I needed. Raymond stopped to chat about the last few Dead shows we saw and Wrx kept me company during the waiting periods. All we needed was a margarita machine & it would have been a perfect afternoon for buying a car..... More
Other Employees Tagged: Raymond Montes, Torie Peralta , Pamela Razo
March 01, 2021
My experience with Pamela Razo at Garcia Subaru North was exceptional. She is the best salesperson I have ever worked with. She never pressured me, and I mean never. She spoke highly of Aubry her general man exceptional. She is the best salesperson I have ever worked with. She never pressured me, and I mean never. She spoke highly of Aubry her general manager and, although I did not get to meet her, I know the good service I get always trickles down from the top and how employees are treated. I also worked with Michael in Finance, another kind person who did not pressure me and explained things well. I highly recommend Garcia Subaru North. My husband and I bought a 2021 Crosstrek and we felt the price was very good for a new SUV. I didn't get to meet WRX Forester, the company dog, but I could tell he brings joy to the employees and customers. I love any dog friendly place! More
Other Employees Tagged: Aubry Padilla, Michael Clow , Pamela Razo