William Gorman
William Gorman at Central Chrysler Jeep Dodge RAM Fiat of Norwood
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William Gorman | Page 13

SalesManager

Central Chrysler Jeep Dodge RAM Fiat of Norwood

56 Boston-Providence Turnpike
Norwood, MA 02062

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5.0
127 Reviews
5.0

127 Reviews

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127 Reviews of William Gorman

June 29, 2020

Dealership Rating

Found the people at the dealership very nice. Due to the virus they couldn't instruct me in all the features of the car but still was a good experience. More

by nancy.talanian
Recommend Dealer
Yes

Other Employees Tagged: George Alagha, Mark Weisman

Jun 30, 2020

Central Chrysler Jeep Dodge RAM Fiat of Norwood responded

Hi Nancy, Here at Central Chrysler Jeep Dodge of Norwood, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

June 26, 2020

Dealership Rating
Employee Rating

Excellent service advisor The service department is extremely professional, and my service advisor not only took care of a warranty problem, but attended to a recall safety iss More

by ssalon
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Shawn Nagle

Jun 26, 2020

Central Chrysler Jeep Dodge RAM Fiat of Norwood responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 26, 2020

Dealership Rating

Zenia is a superstar!!!! Another Jeep purchased for our family. Making it our 5th Jeep in a row. Thank you for your commitment to excellence. More

by kimcattan
Recommend Dealer
Yes

Other Employees Tagged: Mijie Andrade, Zenia

Jun 26, 2020

Central Chrysler Jeep Dodge RAM Fiat of Norwood responded

Thank you for your business and for this review. We're happy to hear that Zenia and our Sales team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Enjoy that new Jeep!

June 19, 2020

Dealership Rating
Employee Rating

In nearly the past 2.5 years I have transacted 18 Jeep lease deals with central Jeep, 15 of them on behalf of my friends in the Westwood area and 3 Jeep leases for my two kids and me. I just leased this More

by David W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 20, 2020

Central Chrysler Jeep Dodge RAM Fiat of Norwood responded

Thank you so much for your wonderful review, David! We appreciate your continued loyalty to our sales and service departments. Thank you for choosing Central Chrysler Jeep Dodge of Norwood!

June 06, 2020

Dealership Rating

This was my second time purchasing from Central. Our sales guy was super easy to deal with, extremely professional and very helpful! I would highly recommend Central! More

by KerryDrake
Recommend Dealer
Yes

Other Employees Tagged: Tony "Deal Striker" Okoh

Jun 08, 2020

Central Chrysler Jeep Dodge RAM Fiat of Norwood responded

Kerry, Thank you for your business and for this review. We're happy to hear William, Tony, and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 22, 2020

Dealership Rating
Employee Rating

Although they are knowledgeable about the product that they are selling, however they lack customer service skills. Their action in no way reflect their words. They will tell you everything that you want More

by Patmiah
Recommend Dealer
No

Other Employees Tagged: Mark Weisman, Nick Santora, Amanda Ventresco , Bill Devine, Livia Petrillo

Jun 08, 2020

Central Chrysler Jeep Dodge RAM Fiat of Norwood responded

Hello, We're sorry to hear that your visit didn't meet the high standards our guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly.

Jun 08, 2020

Patmiah responded

A year later I am still hurt over my overall experience. I continue to receive the same message from you, however no one have really taken the time to reach out to me to see how the dealership can resolve my issue and make my visit meet the high standards that your quests have come to expect from your dealership. When you truly ready to provide the outstanding customer service please reach out to me. I don’t take the dealership seriously because the communication that is being sent to me, is a general letter/email that was written to any and all dissatisfied customer. Nothing in the email/letter is personal. It’s to generic and impersonal. When someone is ready to really help me, feel free to call me. Yves

April 15, 2020

Dealership Rating

We are very happy with our new Jeep Wrangler. Mark and Justin were very responsive, accommodating and easy to deal with during the Covid crisis. More

by WALPOLEFOLEYFAM
Recommend Dealer
Yes

Other Employees Tagged: Mark Weisman , Justin

Apr 16, 2020

Central Chrysler Jeep Dodge RAM Fiat of Norwood responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We count ourselves lucky for customers like you. We look forward to working with you again in the future!

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