Will Less | Page 4

St Charles Nissan has always been my wife's favorite since the 80's when they owned a Nissan pick-up truck that was driven over 200k miles without breaking down. The Finance manager this time was very h since the 80's when they owned a Nissan pick-up truck that was driven over 200k miles without breaking down. The Finance manager this time was very helpful and accommodating. More

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Mason and the financial staff are once again exemplary. This is the 2nd new Nissan I have purched from them in two years. The process was quick and efficient. I will be back to trade this one in in a coup This is the 2nd new Nissan I have purched from them in two years. The process was quick and efficient. I will be back to trade this one in in a couple years. More

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Far and above, great day with St. Charles Nissan when purchasing my new 2021 Rogue! I started the day at another dealership (by appointment) that had promised me the SUV choices I was looking for and the purchasing my new 2021 Rogue! I started the day at another dealership (by appointment) that had promised me the SUV choices I was looking for and then found upon arrival that they had none of them and then they tried to divert me to a Murano since they had lots of them, keeping my keys hostage (for the trade-in valuation) until I had talked to their sales mgr. twice (I asked for my car keys back at least 3 times!). Subsequently, I was thankful that worked out as it did because it helped me appreciate the treatment I received at St. Charles Nissan (as a walk-in customer, on my way home from the bad dealership). Ryan Schulz had the exact choices I was hoping for and then set me up to drive and make a final selection between two models. Ryan was great because he let me take the time I needed to decide between the two giving me pros and cons for each and ultimately letting me figure it out by parking them side by side (giving me time by myself) and letting me go back and forth until I made a final decision on which one felt best. I drove away in my brand new Nissan Rogue and left them my trade-in (a 2016 Rogue - great SUV!). I have to say they gave me a fair value on my trade-in as well. Ryan helped me get my phone attached to my new SUV before I drove off and gave me a few other pointers that really helped me the next day when driving my new wheels. Will also did a great job with me in finance and I got the 0% financing deal that was advertised on TV and he helped me decide on other warranties as well. Cindy P. More

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