Will Heredia
Will Heredia at Tonkin Gladstone Hyundai
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Will Heredia | Page 7

Finance Manager

Tonkin Gladstone Hyundai

19300 SE McLoughlin Blvd
Gladstone, OR 97027

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4.6
76 Reviews

I have been in the business for almost nine years, and I pride myself on offering outstanding customer service and an excellent work ethic. I absolutely LOVE The Pacific North West, LOVE PDX, Love Oregon, and Washington! I am originally from Michoacan Mexico, so Spanish is my mother's thong. I first started as a lot attendant over at Ron Tonkin Chevrolet, in Sep of 2012, and in moved to the sales department in May of 2013. I learned so much from great people, first from my friend and former neighbor Hector P. It was thanks to him that I started in the trade, he was the head of the lot attendants team and I learned a lot from him. Having a good work team that cares for you is a blessing, especially when we spend more hours out of the day working with your team than with your own family. I have been truly blessed my whole career, I have always been surrounded by genuinely good, nice hard-working people.

Dealership Experience

3 yrs, 1 mo

Industry Experience

11 yrs, 4 mos

Specialties & Trainings

Sales and leasing Specialist

4.6

76 Reviews

Write a Review

76 Reviews of Will Heredia

December 28, 2022

Dealership Rating
Employee Rating

Great service and very friendly staff! Purchased my car here and just visited for the first service of my vehicle. Thank you! More

by Hannah
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mehdi Jamil, Cameron Basta , Riley Brannon, Victor Hernandez, Zsaleh Parvas, Chad Winsor

Dec 29, 2022

Tonkin Gladstone Hyundai responded

Thank you for the great review of our team here at Tonkin Gladstone Hyundai! We appreciate your business and support! Take care!

December 16, 2022

Dealership Rating
Employee Rating

I love. How I was treated. Perfect place to buy a vehicle from. Excellent dealer More

by jsb18918
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mehdi Jamil, Cameron Basta, Ali Geramimafi , Riley Brannon, Dale Goodson, Victor Hernandez, Zsaleh Parvas, Dane Walen, Chad Winsor

Dec 16, 2022

Tonkin Gladstone Hyundai responded

We are delighted to hear that we provided 5-star service. Thank you for working with us. Enjoy the new ride!

December 07, 2022

Dealership Rating
Employee Rating

Quick, great service. Nothing else to say here so just adding words to hit 15. More

by SHARON.MOUTON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mehdi Jamil, Cameron Basta , Riley Brannon, Victor Hernandez, Zsaleh Parvas, Chad Winsor

Dec 07, 2022

Tonkin Gladstone Hyundai responded

Thank you for the 5-star review of Tonkin Gladstone Hyundai, Sharon. We appreciate you taking the time.

December 02, 2022

Dealership Rating
Employee Rating

Very satisfied with sales people and service department John has been very helpful , always staying on top of everything. More

by DRUECKER32
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mehdi Jamil, Cameron Basta , Riley Brannon, Victor Hernandez, Zsaleh Parvas, Chad Winsor

Dec 05, 2022

Tonkin Gladstone Hyundai responded

We’re delighted to get your 5-star review of Tonkin Gladstone Hyundai. John will appreciate your kind feedback! Thank you for working with us!

December 01, 2022

Dealership Rating
Employee Rating

We had a great experience with Tonkin Hyundai and especially with Will. He was very patient with us over the six months we waited for our plug-in to arrive. We are happy with averaging 65 combined More

by JAELME
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Daniel Boege, John Shipman , Ryan Delle Grazie, Dane Walen

Dec 02, 2022

Tonkin Gladstone Hyundai responded

Thank you for this great review of Tonkin Gladstone Hyundai! We are thrilled to hear that Will was helpful and dependable. He and the team appreciate your kind feedback!

November 16, 2022

Dealership Rating
Employee Rating

Good people here, worked to make sure I was taken care of. Fully recommend this dealership. More

by KENNYASHER1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hero Yoon, Ali Geramimafi

Nov 17, 2022

Tonkin Gladstone Hyundai responded

Thank you for this great recommendation. We are grateful to receive this positive feedback!

September 24, 2022

Dealership Rating
Employee Rating

The whole crew there was great! Doug, Will, Mehdi and Hero. Highly recommend this dealership!!! More

by blasibr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 26, 2022

Tonkin Gladstone Hyundai responded

Your recommendation means so much to us! Thank you for choosing Tonkin Gladstone Hyundai and for sharing your experience with our team. Safe travels!

August 08, 2022

Dealership Rating
Employee Rating

Excellent service. Everyone was very nice and ready to help us. They were very proactive and help us in anyway possible More

by Molinaalvaro357
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dale Goodson, Dane Walen

June 14, 2022

Dealership Rating
Employee Rating

Ali was the best, most friendly & personable employee I interacted with. Buying a car can be stressful & having a real human connection with the people facilitating the transaction is important. Ali is a g More

by Tbone
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cameron Basta, Ali Geramimafi, Nabil Haymoor , Victor Hernandez, Zsaleh Parvas

April 19, 2022

Dealership Rating
Employee Rating

Called to inquire if a Kona was still available at the advertised “FINAL PRICE” of $24,550 on their website. Was told the final price wasn’t actually final and it was $3000 dollars more. It was on THEIR w More

by Newfoundland
Customer Service
Friendliness
Price
Recommend Dealer
No
Apr 19, 2022

Tonkin Gladstone Hyundai responded

Hello Tony, my name is Hero Yoon, the General Sales Manager at Gladstone Hyundai. I apologize for your experience, but I was the one you chatted with. As I explained in our conversations, Due to the ongoing global shortage of new available vehicles at your local Hyundai dealerships, we along with almost every new manufacture have placed a IN TRANSIT badge to the bottom of future in bound vehicles. These cars are in bound and not at the local dealership. Once they arrive at the dealership, we provide the current Regional Price Adjustment to the car once it's ready for retail. As frustrating as the buying process is and with the additional complications of the current shortages, this addition to our site along with every other new car franchise has been a plus in most consumers eyes. But I can see how it might be a little confusing but after our extended conversation, I assumed you were satisfied with the explanation. But, we appreciate all of our customers and we pride ourselves on being overly transparent so there's no misunderstandings on pricing or current availability. We realize that purchasing in todays climate can be confusing and frustrating, especially when you see preowned prices $5-10K more than the MSRP of brand new models. This has forced dealers to raise prices of new cars to offset the challenging market. We can not price, reprice, or adjust the prices of any, (IN TRANSIT) vehicles. These models are not in control until they hit our lot and transferred into our inventory. As frustrating as the new way of purchasing is, we try and put all the information forward. We realize in most instances, this is the only platform to share your concerns, but we're all in this together. As I shared with you in our prior conversation, this is the same format that all the new car manufactures are up loading to dealerships websites. I share your frustrations and concerns with the manufacture. At the end of the day, if you're in the market for a new Hyundai Kona, please do your due diligence and circle back and let me earn your business. Hero General Sales Manager hyoon@tonkin.com 503.258.5703

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