Will Heredia | Page 2
Finance Manager
Tonkin Gladstone Hyundai
19300 SE McLoughlin Blvd
Gladstone, OR 97027
I have been in the business for almost nine years, and I pride myself on offering outstanding customer service and an excellent work ethic. I absolutely LOVE The Pacific North West, LOVE PDX, Love Oregon, and Washington! I am originally from Michoacan Mexico, so Spanish is my mother's thong. I first started as a lot attendant over at Ron Tonkin Chevrolet, in Sep of 2012, and in moved to the sales department in May of 2013. I learned so much from great people, first from my friend and former neighbor Hector P. It was thanks to him that I started in the trade, he was the head of the lot attendants team and I learned a lot from him. Having a good work team that cares for you is a blessing, especially when we spend more hours out of the day working with your team than with your own family. I have been truly blessed my whole career, I have always been surrounded by genuinely good, nice hard-working people.
Read moreDealership Experience
3 yrs
Industry Experience
11 yrs, 3 mos
Specialties & Trainings
Sales and leasing Specialist
76 Reviews
Write a Review76 Reviews of Will Heredia
September 05, 2023
Very helpful and attentive to my needs and concerns. Answered all questions that I had. Answered all questions that I had. More
Other Employees Tagged: Ali Geramimafi, Nabil Haymoor, John Shipman, Logan Lapine , Dane Walen
September 03, 2023
Had a decent experience shopping for a used SUV yesterday. Our sales person, Jesse, was fantastic, especially once we broke past the salesman/customer relationship and just started talking; good gu yesterday. Our sales person, Jesse, was fantastic, especially once we broke past the salesman/customer relationship and just started talking; good guy with a pleasant demeanor. If you get the chance to buy from him, give him a shot. The finance department is where we ran into a problem. We had to repeatedly, and eventually forcefully, tell Will to stop offering us things we already said no to about 5 times. We were paying cash and only had a certain amount of money, no amount of talking was going to get us to buy things we literally can't pay for. Then he straight-up lied to us and said he's "legally required" to try to sell us clear-coating and a warranty even after we already to him no 5 times. It is ILLEGAL to say that to a customer, and I hope his employers understand that. There is no law saying he *must* try to up-sell clear-coating over and over again. Avoid him unless you want to be lied to repeatedly. Then he actually belittled us for telling him "No, we already declined," by saying "We'd already be done by now if you'd let me go through this," even though we had, again, already declined FIVE TIMES. But, beyond the negative experience with the Financer (which was only about 5% of the time spent at the dealership), the overall buy was good. Our salesman was kind and patient, the car was nice (needed a little cleaning before we drove off, but that happens sometimes), the price was fair, and the majority of the experience was a positive one. More
Other Employees Tagged: Jesse Salazar
August 29, 2023
Great experience. Logan was a pleasure to work with. We love our new Santa Fe Logan was a pleasure to work with. We love our new Santa Fe More
Other Employees Tagged: Ali Geramimafi, Logan Lapine
August 28, 2023
Logan, Ali and Will made the car buying process sooo easy and fun! Thanks for all your work getting me into my dream truck! and fun! Thanks for all your work getting me into my dream truck! More
Other Employees Tagged: Ali Geramimafi, Logan Lapine
August 25, 2023
Mehdi Jamil was wonderful and worked with us kindly and patiently. It was significantly more than we planned to pay. It is a great car and I am excited and hopeful it will meet our needs nicely. The fin patiently. It was significantly more than we planned to pay. It is a great car and I am excited and hopeful it will meet our needs nicely. The financial manager was also really kind. We thoroughly appreciate all of you and hope most people can come in earlier to get their cars! Thanks for staying until like 9:45pm to get this done!! More
Other Employees Tagged: Mehdi Jamil , Dane Walen
August 22, 2023
My experience was top notch. Logan was amazing to work with and he is a great young man. Congratulations on having such a great young man working for you. Logan was amazing to work with and he is a great young man. Congratulations on having such a great young man working for you. More
Other Employees Tagged: Logan Lapine , Dane Walen
August 21, 2023
The purchase of our Santa Fe went very well. Jesse was super helpful and went above expectations to secure the model and co and maintenance lor we wanted. Will and Ali were great to work with an Jesse was super helpful and went above expectations to secure the model and co and maintenance lor we wanted. Will and Ali were great to work with and provided info and good deals on trim and maintenance packages. More
Other Employees Tagged: Ali Geramimafi , Jesse Salazar, Dane Walen
August 18, 2023
Logan and Will were professional and courteous. Very patient with a senior citizen buying a new carin nearly 17 years. Very patient with a senior citizen buying a new carin nearly 17 years. More
Other Employees Tagged: Logan Lapine
August 15, 2023
Finance Mgr sold services I was never contacted to schedule (Tint, Celia). Also told me I could buy additional services after the car purchase transaction (extended warranty, etc) but when I called hi schedule (Tint, Celia). Also told me I could buy additional services after the car purchase transaction (extended warranty, etc) but when I called him later he said he no longer worked there and to call another person, who also couldn't help me, told me they would call me back and never did. Still haven't heard from service department to schedule my services. During the sales process they lied to me about 2024 models not being in yet, they were and were sitting on the lot. My girlfriend went and found them. They had me sign a paper saying I was offered Hyndai's extended warranty but they never offered me that - instead they offered me a 3rd party warranty. I signed the paper anyway because I wanted to get out of there. More
Other Employees Tagged: Ali Geramimafi , Jesse Salazar
August 13, 2023
Seamless car buying process, helpful sales and financing department that found me the best possible deal. department that found me the best possible deal. More
Other Employees Tagged: Cameron Basta