Will Arreola | Page 9

5 hrs for a oil change and fuel filter change. Quoted $135 for the fuel filter change and was charged $172.00. Unacceptable. I will not come back to this service $135 for the fuel filter change and was charged $172.00. Unacceptable. I will not come back to this service More

Helpful 0

Report | Print

The service advisors were very nice. Everything was done as expected. The shuttle driver was very friendly and a good driver. The dealership was clean. as expected. The shuttle driver was very friendly and a good driver. The dealership was clean. More

by stacey716 Verified Customer Verified Customer

Helpful 0

Report | Print

My experience while getting my car serviced was very good. I just waited in the waiting room which was comfortable and was able to get back on the road soon. good. I just waited in the waiting room which was comfortable and was able to get back on the road soon. More

by jwhittaker3550 Verified Customer Verified Customer

Helpful 0

Report | Print

Your service department has been taking excellant care of our 2009 Saturn for years and everyone has always been very friendly, they always explained the work needed to be done and what repairs they did. Now our 2009 Saturn for years and everyone has always been very friendly, they always explained the work needed to be done and what repairs they did. Now I'm taking my new Cadillac SRX to be serviced by your technicians. I know they will take care of my Cadillac as great as they have taken care of our Saturn. Thank you More

by JLO84067 Verified Customer Verified Customer

Helpful 0

Report | Print

I have found everyone in the service department to be very friendly and totally professional. They communicated well during my past service visits and kept me updated along the way. very friendly and totally professional. They communicated well during my past service visits and kept me updated along the way. More

Helpful 0

Report | Print

Came in initially with some complaints about my extended warranty, so i was not happy. Car was used so i wasn't surprised it would have some issues just not so soon. Besides the large amount of back and for warranty, so i was not happy. Car was used so i wasn't surprised it would have some issues just not so soon. Besides the large amount of back and forth they managed to fix and warranty all my service needs. I really appreciate that they were honorable and client satisfaction oriented. Will definitely buy from them again. Thanks again guys! More

by DAMIANFERREL35 Verified Customer Verified Customer

Helpful 0

Report | Print

The whole crew is professional and customer orientated, and the use of texting to keep me informed was exceptional. I had a great experience and will definitely return! Job well done. and the use of texting to keep me informed was exceptional. I had a great experience and will definitely return! Job well done. More

Helpful 0

Report | Print

Love the staff! friendly service very good quality service no wait for the vehicle to be seen would recommend this place to all my friends and family members service no wait for the vehicle to be seen would recommend this place to all my friends and family members More

by fshnbr Verified Customer Verified Customer

Helpful 0

Report | Print

I will not return to a Ken Garff location again. Especially the Riverdale Buick. They replaced my fuse box in June and when it malfunctioned they didn’t honor the GM parts 12 month warranty because Especially the Riverdale Buick. They replaced my fuse box in June and when it malfunctioned they didn’t honor the GM parts 12 month warranty because I didn’t get the battery replaced with them. I didn’t replace the battery at all because once the fuse box was replaced it tested good. They were rude and disrespectful. I took my car to Young Buick in Layton and they replaced it no problem because it was still under warranty. And they replaced the battery too because when I picked my car up from Ken Garff they messed with the battery which then killed my radio and navigation center. Young said It didn’t matter that the nut was loose like Ken Gaff said.Terrible people to Work with. I’m staying with Young Automotive now. More

Helpful 0

Report | Print

Outstanding customer service. They have been taking care of us for a lot years and highly recommend the service department. Will always trust my vehicles to them! of us for a lot years and highly recommend the service department. Will always trust my vehicles to them! More

by JOHNNYV05 Verified Customer Verified Customer

Helpful 0

Report | Print