Will Arreola
Will Arreola at Ken Garff Buick GMC
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Will Arreola | Page 4

Service Manager

Ken Garff Buick GMC

900 W Riverdale Rd
Ogden, UT 84405

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4.1
96 Reviews

Dealership Experience

4 yrs, 1 mo

Industry Experience

18 yrs, 5 mos

Languages Spoken

English English

4.1

96 Reviews

Write a Review

96 Reviews of Will Arreola

September 03, 2022

Dealership Rating
Employee Rating

This is a good dealership for customers to work with. Is it a good dealership for mechanics to work at? I’ve been to other dealerships that cannot keep their shop staffed and have poor levels of service More

by Happy with Ken Garff Buick GMC of Riverdale
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Kara Campbell, Brandon Stone

Sep 06, 2022

Ken Garff Buick GMC responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in our store in the future! Thank you.

August 31, 2022

Dealership Rating
Employee Rating

As always, Will, Zack, Brandon, Ron and the whole team (sorry I don’t remember everybody’s name) did an outstanding job to get my truck in and out to get me back on the road for a little issue with the sc More

by colton8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Zach Bishop , Brandon Stone

Sep 06, 2022

Ken Garff Buick GMC responded

Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!

August 30, 2022

Dealership Rating
Employee Rating

Helpful and friendly service. We appreciated the time spent servicing our Sierra pickup. We will be back. More

by hhayter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Zach Bishop , Kara Campbell, Brandon Stone

Sep 06, 2022

Ken Garff Buick GMC responded

Thank you for the review! We are so glad to hear you had such a great experience with our store. It was a pleasure serving you. Thanks again!

August 24, 2022

Dealership Rating
Employee Rating

Service was courteous and efficient. Service advisor, brandon, was on top of everything. Will the service manager made sure every detail was attended to. More

by FEDEGM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Brandon Stone

Aug 30, 2022

Ken Garff Buick GMC responded

Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!

August 23, 2022

Dealership Rating

Took my Yukon in for service and to fix a warm blowing A/C. They fixed the A/C and preformed the oil change quickly but the next day there was half a quart of oil on my garage floor from the drain plug no More

by beckham.b
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Aug 24, 2022

Ken Garff Buick GMC responded

Hello Beckham, Thank you for the review. We always want our customers to be 100% happy with their time spent in our service department, and we are sorry to hear that we were not able to provide you with a 5-star experience. We are currently reviewing the circumstances regarding your review. If you’d like to share more about this experience, please reach out to our team directly using the contact information below. Thanks. Joey Burns, General Manager joeyb@kengarff.com

August 13, 2022

Dealership Rating
Employee Rating

They didn’t fix the problem and someone hit my car while it was there More

by Harv
Recommend Dealer
No
Aug 15, 2022

Ken Garff Buick GMC responded

Hello Harv, Thank you for taking the time to leave a review for our dealership. We are sorry that you had a frustrating experience while visiting our location, and we appreciate that you brought this to our attention. Your feedback is important to us, and we’re reviewing it as a team. In the meantime, please feel free to reach out to our team directly at the contact information listed below. Thank you! Joey Burns, General Manager joeyb@kengarff.com

July 12, 2022

Dealership Rating
Employee Rating

With new process I had to verbally order a vehicle and it arrives missing things I had requested I.E ELECTRONIC telescoping and positioning steering wheel as well as black fender flares instead of body color More

by ccobler
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Gillett, Zach Bishop , Dusten Barnhart, Karen Jacobsen

Jul 14, 2022

Ken Garff Buick GMC responded

Hello, Thank you for your review. We are sorry to hear that you had a frustrating experience, and we appreciate that you brought this to our attention. Our team is reviewing the circumstances regarding your review. If you’d like to share more about this experience or reach our team directly, please reach out using the contact information listed below. Thank you! Joey Burns, General Manager joeyb@kengarff.com

June 18, 2022

Dealership Rating
Employee Rating

AMAZING, PROFESSIONAL, HONEST, CARING, HELPFUL, FRIENDLY, TALKS WITH YOU, VERY AFFORDABLE, COMMUNICATES WELL, ALWAYS SMILES More

by troubletrying
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Bill Acree, Michael Hodson, Joey Burns, Angie Bechel, John Walker, Zach Bishop , Blake Donaldson, Taylor Johnson, Brandon Stone, Karen J., Alyssa C., Jennifer G.

May 04, 2022

Dealership Rating
Employee Rating

Excellent customer service. Had a rebuilt engine installed in a car I bought from this dealer; lots of shipping delays! Engine came in around 4PM and technician worked through More

by buckalew
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Zach Bishop , Taylor Johnson, Steven

April 06, 2022

Dealership Rating
Employee Rating

I SCHEDULED AN APPOINTMENT AND THE WORK WAS DONE AS PROMISED AND DONE QUICKLY, I DID NOT NEED TO WAIT ANY ADDITIONAL TIME, I GOT A VIDEO FROM JOE, JOE DID A GREAT JOB SHOWING ME THINGS ON MY CAR THAT W More

by HOLLADAY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Zach Bishop

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