Wiesia Telesz

Best dealership experience! Thanks very much to Raymond Kan for pre-ordering and having my new car delivered in the timeframe I wanted. I am very grateful for the time he spent o Thanks very much to Raymond Kan for pre-ordering and having my new car delivered in the timeframe I wanted. I am very grateful for the time he spent on ordering the vehicle, helping me select the options, working on the financial aspects and ensuring that it's ready in a timely manner for pickup. The entire process was extremely smooth and easy. I really appreciate how efficiently he and the Service dept have looked after all my vehicle service and sale queries over the past 7+ years including my latest purchase. And for being their best professional self and patient with me. I really love my new vehicle. Thank you again Raymond and the Ken Shaw Lexus Service/Sales/Finance teams. More

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The Ken Shaw Lexus Experience. I’ve been a customer of Ken Shaw Lexus for the last 20 years and am on my fourth car. My experience with my dedicated sales rep Raymond Kan to everyon I’ve been a customer of Ken Shaw Lexus for the last 20 years and am on my fourth car. My experience with my dedicated sales rep Raymond Kan to everyone in the service dept and the first rate valet service has always been extremely positive . The professionalism here is unmatched. Keep up the good work everyone! Many thanks, Stuart Sibulash More

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Very good dealership This is an exceptional dealership with excellent staff both for sales and service. Friendly atmosphere and knowledge people.A great facility.Bought my This is an exceptional dealership with excellent staff both for sales and service. Friendly atmosphere and knowledge people.A great facility.Bought my second Lexus from them in June had purchased my very first Lexus from another dealer which I was not satisfied with. Its worth the drive! More

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Great delaership I had become tired of dealer networks in Toronto where you frequently felt that you were doing them a favor by visiting them. The staff at Ken Shaw L I had become tired of dealer networks in Toronto where you frequently felt that you were doing them a favor by visiting them. The staff at Ken Shaw Lexus were amazing, and I couldn't have been more pleased with the service performed. Fast, efficient, and friendly; just what I was looking for. Highly recommend. More

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Mark Aquilla I was well treated and satisfied with my new Lexus acquisition and souls recommend this dealership to anyone who wants to drive a Lexus car I was well treated and satisfied with my new Lexus acquisition and souls recommend this dealership to anyone who wants to drive a Lexus car More

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"GREAT SERVICE, AS ALWAYS" With one call to Wiesia an appointment was quickly arranged for the annual maintenance on my Lexus ES350. Wiesia offered to reserve a "loaner" car fo With one call to Wiesia an appointment was quickly arranged for the annual maintenance on my Lexus ES350. Wiesia offered to reserve a "loaner" car for me rather than waiting at the dealership. I chose to wait for my car - past experience has taught me that it is much more pleasant to spend time in the Lexus waiting room (enjoying TV, the internet, coffee and snacks) rather than make the drive home and back! Yolana did his usual good job of completing the paperwork, etc. My car was returned to me (nicely washed) in less time than had been estimated. As usual, no hassle! More

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Always excellent service I have been a customer of this dealership for more years than I care to remember and have always, and without exception, received nothing but the best I have been a customer of this dealership for more years than I care to remember and have always, and without exception, received nothing but the best of service. On one occasion, I leased a vehicle from another dealership, another brand, and was so disgusted by the service experience at that dealership that I went back to Ken Shaw Lexus. I have stayed a customer and returned for the incredible service that I have and continue to receive. A relationship goes far beyond the purchase/lease experience. It's the service that brings you back, time and again. It's the trust factor as well. I trust them to make it right and they do so by being straight forward and honest with their customers.A dealership is nothing more than the sum of its employees. Without incredible people, who are interested, take pride in their work, are dedicated to serving their customers and being the best they can be, it's just a car lot. Not so for Ken Shaw Lexus. I'm not sure that it gets any better than here. More

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A positive car dealer experience This is the first time in 50 years of dealership experience where I actually look forward to visiting the Ken Shaw Lexus location. Without exception I This is the first time in 50 years of dealership experience where I actually look forward to visiting the Ken Shaw Lexus location. Without exception I have been treated with respect and always leave smiling and pleased. They have trained their people well. More

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All good We've been dealing with Ken Shaw Lexus for many years and have had nothing but good experiences. Service department is simply the best and the whole p We've been dealing with Ken Shaw Lexus for many years and have had nothing but good experiences. Service department is simply the best and the whole place overflows with professionalism. After some iffy experiences elsewhere, we are staying with the Shaw team. More

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A Class Organization My experience with Ken Shaw has always been a positive one. What's so nice is to see the same faces over the past 8yrs. This alone says a lot about My experience with Ken Shaw has always been a positive one. What's so nice is to see the same faces over the past 8yrs. This alone says a lot about an organization. From speaking with Wiesia to make an appt. and then Yolano or Sandy to help with the service has always been a pleasurable experience. Always accomadating, friendly and helpful. This is the reason I travel from 70km to have my car maintained/serviced. 5stars for the service department. Betsy T More

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