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Wes Gerhardt

Overview Reviews (28) Inventory (458)

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Wes Gerhardt

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Wes Gerhardt | Page 2

General Sales Manager

John Eagle Honda of Dallas

5311 Lemmon Ave
Dallas, TX 75209

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3.6

28 Reviews

Overview Reviews (28) Inventory (458)

3.6

28 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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28 Reviews of Wes Gerhardt

December 23, 2022

Dealership Rating

Employee Rating

Yes! The guy who showed us the car was very patient and we felt very well served. And the lady who took care of the financing was very well spoken and exp The guy who showed us the car was very patient and we felt very well served. And the lady who took care of the financing was very well spoken and explained everything in good detail of the papers we signed. She took her time and was also very patient considering it was getting late. Overall very happy with the experience. More

by Alvybarrientos

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Luis Flores

Helpful 0

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Dec 27, 2022 -

John Eagle Honda of Dallas responded

Congratulations on your new car! Our team at John Eagle Honda of Dallas is happy to hear your experience was great. We hope to serve you again in the future.

November 04, 2022

Dealership Rating

Employee Rating

This was a wonderful car buying experience. I had certain parameters of what I could afford and they made it happen. Very nice and no sales pressure. I highly recommend Patricia Jointer and We I had certain parameters of what I could afford and they made it happen. Very nice and no sales pressure. I highly recommend Patricia Jointer and Wes Gerhardt. I will be a repeat customer! More

by Stacy J

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Patricia Jointer

Helpful 1

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Nov 04, 2022 -

John Eagle Honda of Dallas responded

Hi Stacy, Congratulations on your new car! We're glad to hear Patricia and our team made this car-buying experience a great one. Our team at John Eagle Honda of Dallas hopes to continue serving you.

September 17, 2022

Dealership Rating

Employee Rating

It was great at the beginning then when I signed my contract it all went downhill.. Horrible experience, I just wish I can get help with my issues but someone higher than Wes.. Can I talk to Wes boss contract it all went downhill.. Horrible experience, I just wish I can get help with my issues but someone higher than Wes.. Can I talk to Wes boss please?? I don’t even think my salesperson should get my commission for the vehicle I bought.. More

by D.I.

Customer Service

Friendliness

Price

Recommend Dealer

Other Employees Tagged: Patricia Jointer , Domingo Arroyo, Fernando Marquez

Helpful 1

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Sep 23, 2022 -

John Eagle Honda of Dallas responded

Hello, I regret to see the review rating we have received from you. I would appreciate the opportunity to discuss your experience with you in further detail. At your convenience, please call me. I look forward to hearing from you. Marcus Yates myates@eaglehonda.com Customer Relations Manager

Sep 23, 2022 -

D.I. responded

Yes, please I need help on my situation. I haven’t heard anything about my issues. I went on the 17th of September for an oil change and spoke with Mr. Domingo about all my concerns, he said Mr. Wes wasn’t there but he would leave all my concerns on his desk and up to this day NO ONE has had a courtesy in calling me.. I really need help please. Hopefully someone will listen to me..

September 13, 2022

Dealership Rating

Employee Rating

Excellent! Communication! Finance easy breezy and super nice! Must buy your car here! Thank you Communication! Finance easy breezy and super nice! Must buy your car here! Thank you More

by Flash

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Preston Seaton, Vartan Mikhitarov, Josue Saucedo , Domingo Arroyo, Rich Corbell, JP Kinman, Rosario Rodelo, Rosario Rodelo

Helpful 0

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Sep 16, 2022 -

John Eagle Honda of Dallas responded

Hi, Thank you so much for your 5-star rating. We're glad this process was a breeze for you! Congratulations on your new car!

August 16, 2022

Dealership Rating

Employee Rating

Patricia our sales person was great, very informative and Rosario gave the best trade in price of n our old car. Very happy! Rosario gave the best trade in price of n our old car. Very happy! More

by egrod.3677@gmail

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Patricia Jointer , Rosario Rodelo

Helpful 1

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Aug 17, 2022 -

John Eagle Honda of Dallas responded

John Eagle Honda of Dallas's Sales Team is glad to have assisted you with your purchasing needs. It is always our pleasure to provide our customers with the best deals and the happiest dealership experiences. It would be our pleasure to do business with you again!

August 12, 2022

Dealership Rating

Employee Rating

Great experience! Mark is awesome and made the deal happen we were just inside looking and he came up to us and super nice. Mark is awesome and made the deal happen we were just inside looking and he came up to us and super nice. More

by Josuegutierrez0825

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Mark Shipman, Josue Saucedo

Helpful 0

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Aug 15, 2022 -

John Eagle Honda of Dallas responded

Congratulations on your new vehicle. Nothing pleases us more at John Eagle Honda of Dallas than reading you enjoyed a great car-buying experience working with our Sales Team. Thank you for you great review and please let us know if we can be of further assistance.

July 23, 2022

Dealership Rating

Employee Rating

John Eagle Honda Of Dallas has provided excellent service. Mark Shipman is a total professional who is persistent on getting you in the vehicle you are looking for- not one he’s pushing you to get. service. Mark Shipman is a total professional who is persistent on getting you in the vehicle you are looking for- not one he’s pushing you to get. Thanks again, Mark!!! More

by keptdk90

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Mark Shipman, John Cafferata, Josue Saucedo

Helpful 0

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Jul 25, 2022 -

John Eagle Honda of Dallas responded

Hello there, Congrats on your new car! We are so thrilled that Mark was able to help you find the perfect vehicle. Thank you for choosing John Eagle Honda of Dallas, we look forward to seeing you at your next visit!

July 15, 2022

Dealership Rating

Employee Rating

We are proud of our new car. Ann was exceptional from start to finish, going above and beyond to meet our needs/wants. The whole process was easy, fast and professional. Thanks, Ann was exceptional from start to finish, going above and beyond to meet our needs/wants. The whole process was easy, fast and professional. Thanks, Ann! More

by Edude

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Josue Saucedo , Ann Stone

Helpful 0

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Jul 18, 2022 -

John Eagle Honda of Dallas responded

Congratulations on your new car, Edude! Your business means the world to us, and we thank you for choosing John Eagle Honda of Dallas. We look forward to seeing you at your next visit!

July 10, 2022

Dealership Rating

Employee Rating

They provided me with another excellent quality customer experience and I could not be a happier customer!!! Awesome team!!! It was the fastest and one of the best dealership experiences I have ever had! experience and I could not be a happier customer!!! Awesome team!!! It was the fastest and one of the best dealership experiences I have ever had! More

by C. Miller

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Preston Seaton, Vartan Mikhitarov

Helpful 0

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Jul 11, 2022 -

John Eagle Honda of Dallas responded

Hi Cina, thank you for taking a moment to submit a review for us and sharing your wonderful experience! We hope to serve you again down the road.

June 30, 2022

Dealership Rating

Employee Rating

Great service was in and out. Got me what I wanted and got it to me in a timely manner. Got me what I wanted and got it to me in a timely manner. More

by BFrank

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Mark Shipman

Helpful 0

Report | Print

Jul 01, 2022 -

John Eagle Honda of Dallas responded

Hello, we are so glad to hear you had a wonderful experience with our service team. It is great that they were able to service your vehicle in a timely manner. We hope to serve you again in the future!

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