Dealership Experience
10 yrs, 3 mos
Industry Experience
24 yrs, 2 mos
Languages Spoken
English
62 Reviews
Write a Review62 Reviews of Warren Newland
October 02, 2021
Warren was very helpful and responsive to my needs. I was able to confirm price, sign a binder and leave deposit remotely which saved me time and made the transaction easy. He gave me a fair price with a bit able to confirm price, sign a binder and leave deposit remotely which saved me time and made the transaction easy. He gave me a fair price with a bit of negotiation. It’s hard to trust sales people but I found Warren to be straightforward and on the level. I encountered no surprises and recommend working with him. I Appreciated his service and I actually asked him to let me know where to write a review More
July 31, 2021
This is our second lease from Lexus of Manhattan and Warren. My husband and I are both at high-risk and Warren insisted on wearing a mask on a 91 degree summer afternoon even though he is fully vaccinat Warren. My husband and I are both at high-risk and Warren insisted on wearing a mask on a 91 degree summer afternoon even though he is fully vaccinated. He also has picked up my car from the garage every 6 months and returns it the same evening, More
Other Employees Tagged: Rich Velija
July 27, 2021
They were professional, friendly, and accommodating. They made the car buying process easy. Even stayed late after the dealership closed to complete the purchasing process. made the car buying process easy. Even stayed late after the dealership closed to complete the purchasing process. More
July 27, 2021
I was looking for a reliable vehicle, preferably pre-owned. The dealership provided just that and at a fair price might I add. I am very happy with my SUV! pre-owned. The dealership provided just that and at a fair price might I add. I am very happy with my SUV! More
July 27, 2021
Warren is bar none the best sales person I’ve ever encountered! His professionalism and product knowledge is superb! Warren made the process smooth and seamless. Five stars all around! encountered! His professionalism and product knowledge is superb! Warren made the process smooth and seamless. Five stars all around! More
May 24, 2021
I had a wonderful experience. I bought my car with no pressure and no hassle. The staff was professional and courteous. I highly recommend Lexus of Manhattan. pressure and no hassle. The staff was professional and courteous. I highly recommend Lexus of Manhattan. More
Other Employees Tagged: Rich Velija, Rich Emerson , Jenay Howell
February 27, 2021
This is an update date after rich the gm got involved I must say all the games ended he did the right thing and because of him I will recommend people to go to his dealership definitely a class act who tre must say all the games ended he did the right thing and because of him I will recommend people to go to his dealership definitely a class act who treats customers well thanks again I purchased a used car that they inspected for 23000 dollars all 4 tires all tires rotted out from the inside so you would never see it needed brakes and rotors my mechanic said this car cant pass inspection like this legally so Lexus passed so they can sell it to me my mechanic said I can’t drive it like this it’s dangerous to bring it back to the dealer so I had to pay another 1000 out of my pocket when I purchased this car 3 and and half months ago that is some scam I asked the sales person Warren as well about the brakes because they felt funny and he lied right in my face the brakes and rotors are checked on all used cars the other mechanic that sent me back to Lexus said this car will not pass inspection because of the tire rot that it’s dangerous to drive this car like this that’s how bad it was Then to tell me I also need brakes and rotors and you go to Lexus and they Don’t take care of it I am going to the attorney general and courts if I have to I should not have paid anything then they say the best they can do is go half with me meanwhile we all know all Lexus cars have what kind of tires so they Put some cheap set of tires on and I had to pay a 1000 like idiot trust me Don’t by nothing from these crooks look at all these reviews I wish I did Before I bought anything every Lexus I have had has Michelin tires they want to sell me a death trap then as soon as I find out tell me a story ok the best they can do is replace all the problems I would Have to pay 50 percent which would be 1000 so they put some geo crap tire on the car I want the money back they should have sold the car like this.so in response to the general manager rich velija message to call and speak to him that was useless I called 3 different times today on wed first he was in a meeting he will call you back that was 11 am. Then I tried at 4pm and was told by Dave who said he’s a sales Manager they are busy but he did forget about me and he will call me Back then at like 645 and it said voicemail full they don’t even call you back that’s how much they value there customers but when the state wants to no how that car passed inspection in the condition it was in then we will see I shopped Lexus of queens never a problem never had a sales person sell me a Death trap and the company tried to charge me for it in the end the gm rich valija did the right thing More
Other Employees Tagged: Rich Velija, Rich Emerson , Carmine Penella, Sue
October 12, 2020
Warren is a terrific salesmen at Manhattan Lexus. He is extremely knowledgeable and easy to deal with. Warren can be reached quickly and makes himself available. Thanks Warren your the BEST........ NAIM extremely knowledgeable and easy to deal with. Warren can be reached quickly and makes himself available. Thanks Warren your the BEST........ NAIM More
September 19, 2020
This is the place to go buy your New Lexus. From my salesperson Warren, Sales Manager Rich, product specialist Gabriella and Danny in Finance they were all a pleasure to deal with. Everything we discus salesperson Warren, Sales Manager Rich, product specialist Gabriella and Danny in Finance they were all a pleasure to deal with. Everything we discussed is exactly what it was when I came from Long Island to pick up my new ES. Thank you all for making this a wonderful experience. I will absolutely send anyone looking for a New or Pre Owned Lexus to see you, not even a question!! Thanks again. More
Other Employees Tagged: Rich Emerson , Danny, Gabriella
August 31, 2020
Warren was exceptional from start to finish. The whole Lexus of Manhattan team was wonderful. The space was safe and sanitary and the same with my new car. Thank you Warren! I’ll be sure to recommend anyo Lexus of Manhattan team was wonderful. The space was safe and sanitary and the same with my new car. Thank you Warren! I’ll be sure to recommend anyone to you. More