Vlad Frenkel

after buying a car understanding AS IS CONDITION, while test driving the car we brought up an issue with the breaks. That they made noises, there was a smell, didn't seem right. They took the car back, cla test driving the car we brought up an issue with the breaks. That they made noises, there was a smell, didn't seem right. They took the car back, claimed they fixed it. We needed to find a mechanic to look at ( we live almost 2 hours away and already had the car when the breaks acted up again) Upon finding a mechanic and getting it in the shop we found out that BOTH rear caliburs were no good and the car should have never left the lot. When we reviewed out paper work we asked what the $1500 charge is and were told that that was for repairs to make the car safe and able to be sold. In calling and speaking to AL i was told ( and to just speak with him took multiple calls and over a week) i would get a check for what we agreed on ( on the phone) that was 10-23-23. Today is 11-21-23 and no calls or check has been received. More

Helpful 0

Report | Print

I felt like I would never find a new car until I walked into raceway Kia. Vlad was extremely helpful and made my experience there an amazing one. into raceway Kia. Vlad was extremely helpful and made my experience there an amazing one. More

Helpful 0

Report | Print

He worked tirelessly to get me into a new car that had everything I asked for. He made me Feel extremely comfortable and my buying experience exceptional everything I asked for. He made me Feel extremely comfortable and my buying experience exceptional More

Helpful 0

Report | Print

Daniel was amazing, he worked so hard and even stayed late to help me get into my new suv. He is Nothing but exceptional. He made me feel like family. late to help me get into my new suv. He is Nothing but exceptional. He made me feel like family. More

Helpful 0

Report | Print

I would enthusiastically recommend Jenn. She made my experience quick, easy and no pressure. She was so sweet and knowledgeable about everything. She did everything possible to get me eve She made my experience quick, easy and no pressure. She was so sweet and knowledgeable about everything. She did everything possible to get me everything I needed in a new car. More

Helpful 0

Report | Print

I got my 4th Kia from here it’s always a pleasure do deal with Glenn king and Vlad made me a forever customer at raceway kia with Glenn king and Vlad made me a forever customer at raceway kia More

Helpful 1

Report | Print

So absolutely amazed by how relaxing and laid-back it was to buy a car not many people can say that never really had a good experience when purchasing a car especially being a female ….chad went above and be to buy a car not many people can say that never really had a good experience when purchasing a car especially being a female ….chad went above and beyond for myself and my husband as well Will most definitely be staying loyal to him More

Helpful 0

Report | Print

Latrell is My Daughters Best Friend’s Brother. I know that was a lot lol. Latrell took his time, wasn't your typical salesman either he was actually himself. Funny, Educated, Nerdy, and enthusiastic. Eve that was a lot lol. Latrell took his time, wasn't your typical salesman either he was actually himself. Funny, Educated, Nerdy, and enthusiastic. Even after my deal I got a nice little mini parade. I appreciate Latrell & I see why his mother recommended him; simply because he’s just Perfect. More

Helpful 0

Report | Print

First of all, Would start with Glenn King. He indeed is a king of his work and he was the one who I communicated with first time for the specific model I was interested for and he thoroughly explained to me king of his work and he was the one who I communicated with first time for the specific model I was interested for and he thoroughly explained to me how it is and invited me to come for a test drive to further work on it. I never imagined going to Raceway Kia would be so amazing as it was about an hour drive for me with my family to go and deal for the car and I was thinking what if it does not work for us and do not get the deal what we were looking then it would be like a waste of time for them and us as well and that day it took about an hour and a half to reach due to traffic to see the car. Glenn was so patient, calm and gentleman who prepared and kept the car ready in a perfect shape nice, clean and warm from inside in this cold weather before we reached that anyone would be interested and buy right away. He knows his job very well and the test drive was awesome too. He explained all the features of the car and answered all the questions thoroughly and nicely. We never imagined that We would end up buying and bringing the car home at the end because Glenn and his management team assisted us with the best price and all the paperwork. We found the great car and received one of the best customer services from all of them with who we discussed different things. All of them were very good. Thank you Glenn and other staff members of Raceway Kia for making our experience worth. We would highly recommend Glenn, other team members and Raceway Kia to anyone who is interested for Any new, used or certified preowned cars. More

Helpful 0

Report | Print

I have purchased and leased many cars in my day and this salesman and dealership were by far the worst I have ever dealt with. To say Chad is a liar would be a massive understatement. Chad is a man with n salesman and dealership were by far the worst I have ever dealt with. To say Chad is a liar would be a massive understatement. Chad is a man with no morals and / or business ethics. The management team is no better as they do not stand by the deals or promises offered. I give them both ZERO STARS. Find another dealer and another salesman!!!!!!!! More

Helpful 2

Report | Print