Vincent Hernandez
Vincent Hernandez at Campbell Ford
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Vincent Hernandez | Page 2

Service Writer

Campbell Ford

2801 S 11th St
Niles, MI 49120

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4.5
54 Reviews

Hello and welcome wanted to let you know a little about me. I have been working in the automotive field since 1994 started as a hobby with my father. It now has become a career. I love working with customers and trying to problem solve. If I can't figure out the answer for you I will research it. Thank you and enjoy your week!

Dealership Experience

2 yrs

Industry Experience

29 yrs, 11 mos

Specialties & Trainings

Ford Certified

4.5

54 Reviews

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54 Reviews of Vincent Hernandez

January 25, 2024

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Employee Rating

Vincent’s customer service was great, but took the work on my truck to drag out to 7 days total. Even though I was given a loaner, but felt like my vehicle was not a priority. More

by IGWIEN
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Recommend Dealer
Yes

January 25, 2024

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Addressed the issue with my F350 and really took care of me and the work ended up being covered under warranty. The whole staff that I had contact with was very personable from Vincent to the porters. More

by SCHOELLER7
Recommend Dealer
Yes

Other Employees Tagged: Vincent Hernandez

January 18, 2024

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Everything went very good. clean shop, good people. and good coffee . Free car wash. Didnt take long. More

by DGROENEVELD002
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Recommend Dealer
Yes

Other Employees Tagged: Austin Davey , Tony Coshow, Jacob Dawson, Judy Dawson, Moe Simon

Jan 18, 2024

Campbell Ford responded

Thank you for taking the time to leave us a PERFECT 5-Star review!! We're pleased to hear that you had a great customer experience in our service department, and that everything went very good. We hope to see you again whenever you need any other maintenance, parts, collision or sales needs! Kait Genge, Business Development Manager

January 17, 2024

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Vincent and Campbell Ford did a very fine job. Ford's roadside assistance was excellent, Jenett and I are glad that we chose Campbell Ford. That are all professional and pleasant. More

by SCLEMENS.LSL
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Recommend Dealer
Yes

January 17, 2024

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Technicians are always polite and professional. Descriptions of issues with the car have been easy to understand without 'jargon." More

by HOPALOP
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Recommend Dealer
Yes

Other Employees Tagged: Jason Ziesmer , Tony Coshow, Moe Simon

Jan 18, 2024

Campbell Ford responded

Hello! Thank you for taking the time to leave us a PERFECT 5-Star review!! We're pleased to hear that you had a great customer experience in our service department, and with our Certified Ford technicians! We hope to see you again whenever you need any other maintenance, parts, collision or sales needs! Kait Genge, Business Development Manager

January 16, 2024

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These Guys ROCK and the Service Level Is BAR NONE ! !! I will Buy my Retirement Vehicle from Campbell !!! More

by JFOSTER
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Recommend Dealer
Yes

Other Employees Tagged: Austin Davey , Tony Coshow, Jacob Dawson, Judy Dawson, Moe Simon

January 16, 2024

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Always great customer service . Very professional and personable. Jacob does a great job on our vehicle . More

by Bsgodschild68
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Recommend Dealer
Yes

Other Employees Tagged: Austin Davey , Tony Coshow, Jacob Dawson, Judy Dawson, Moe Simon

January 16, 2024

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They have always been excellent and reasonably priced when needed to service my vehicle and they go above and beyond I had a recall and could not get my truck to them so they sent a tech to my home and p More

by vetoloco
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Recommend Dealer
Yes

Other Employees Tagged: Jason Ziesmer, Austin Davey, Ron Metcalf , Tony Coshow, Moe Simon

January 16, 2024

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We have had a great experience at Campbell Ford. I love their service Department. They will work with you to get your maintenance done and the best part is the friendliness of the people in the ser More

by Wyuhasz
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Recommend Dealer
Yes

Other Employees Tagged: Bill Fletcher , Tony Coshow, Jacob Dawson, Judy Dawson, Moe Simon

January 16, 2024

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They were very easy to deal with and very accommodating and great service department for my six mont check up and oil change. More

by CALDERONE1404
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Recommend Dealer
Yes

Other Employees Tagged: Bill Fletcher, Jack Bell, Austin Davey , Tony Coshow, Jacob Dawson, Judy Dawson, Moe Simon

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