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Victoria Montes
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36 Reviews
36 Reviews
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36 Reviews of Victoria Montes
October 12, 2023
Great service and knowledgeable staff took good care of me and my Chevy truck recently me and my Chevy truck recently More
by rmarch71
Verified CustomerOther Employees Tagged: Scott Greer
Helpful 
September 29, 2023
Ghent service department was the worst. We had to have a brand new, 3 weeks old, 1300 miles, Chevy Silverado 2500,HD truck that totally lost all power on an interstate highway towed into G We had to have a brand new, 3 weeks old, 1300 miles, Chevy Silverado 2500,HD truck that totally lost all power on an interstate highway towed into Ghent. This was a Friday and also Labor day weekend. While stranded on the highway with a new truck that won't start and camper, the frustration began. First we asked for a loaner. Was told they had nothing available. Suggested to try rental car places. Upon instance that something be found a loaner was found. Upon arriving at Ghent everyone was more in a hurry to get off and start the holiday weekend. No empathy for our situation just we'll deal with it on Tuesday or Wednesday. So they got to it on Tuesday. When Ghent called to say the truck was fixed that day we were surprised that it was done so quickly. When asked what wrong they said the 2 batteries were dead and they replaced them. Their tech took no extra steps to see WHY a new trucks batteries would go dead so quickly. This sounded odd but Scott assured us that was the problem. He even told us they have cars on their lot that sit and have to have new batteries put in them all the time. This truck had not been sitting on any lot and had been driven for 3 weeks already. We left Ghent and at 31 miles away completely lost all power AGAIN. The 2 new batteries completely dead. This was 4:30 and service and loaner Dept close at 6pm. Between phone calls to GM and tow company we could not get back to Ghent before 6pm. Adding to this don't try to get to talk to anyone after 6pm as all their phones are switched to an automated voicemail system with no way to talk to a person. We wound up towing it to another dealership for diagnosis. We never, ever, even heard from Ghent again. More
by JaR
Other Employees Tagged: Scott Greer, Matthew Ricicki , Jessica in loaners
August 28, 2023
I have always had good and fast service when I take my Equinox to Ghent. Equinox to Ghent. More
by judykfrench1
Other Employees Tagged: Scott Greer
August 25, 2023
I always get my oil changes with the service department and they have always been courteous . They keep me up to date on any other services that my car needs. And if I have any concerns I know they will ta and they have always been courteous . They keep me up to date on any other services that my car needs. And if I have any concerns I know they will take care of me. More
by ACELOVER1204
Other Employees Tagged: Scott Greer
August 19, 2023
This is a fine dealership. ..I highly recommend them to do work on my vehicles ..I highly recommend them to do work on my vehicles More
by dwernsman
Other Employees Tagged: Rico Palomino
August 17, 2023
Dealership makes it convenient to schedule service. Service department has done good work fixing issues in a timely manner. Service department has done good work fixing issues in a timely manner. More
by emac356
Other Employees Tagged: Scott Greer
August 17, 2023
Scott does a great job at getting you in and out on time in service in service More
by dyoung16063
Other Employees Tagged: Scott Greer
August 15, 2023
The service staff is always friendly and informative. Would definitely recommend to friends and family. Would definitely recommend to friends and family. More
by ssalazar220
Other Employees Tagged: Scott Greer
Dealership Inventory (150 Vehicles)
2020 Jeep Wrangler Unlimited
used
Billet Silver Metallic Clearcoat exterior
Automatic
Four-wheel Drive
