Victoria Barbagallo | Page 2

Always tremendous service at Handy! Honest advice, excellent service! Greta total staff of folks. Keep up the great work. Honest advice, excellent service! Greta total staff of folks. Keep up the great work. More

by pattyroy13 Verified Customer Verified Customer

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Purchase of the vehicle was fine. Service Dept needs a lot of work. It took 4 visits to fix roof trim piece that was pointed out at first service after purchase. Should have been q Service Dept needs a lot of work. It took 4 visits to fix roof trim piece that was pointed out at first service after purchase. Should have been quickly repaired under warrantee. Had 5k service 1.5 weeks before last service, maintenance message left active, told my oil filter plastic was broke and had to be replaced. Told they would let me know when the trim fix clip comes in. 3-4 days later scheduled return to fix roof trim, and clean and lubricate brakes($305 service) At last service was told by service rep, brakes service work was $305, roof trim clip minor cost likely done under warranty. Car service completed, service rep attempted to charge me $505. I immediately objected, a small trim clip should not cost $200, let alone should I be charged given I have telling service dept every time I came in since 5k odometer telling service dept about this. Finally at 39k miles service rep is telling me this was not under warrantee. Service rep consulted with other work colleagues and dropped the charge under warranted. I left the dealership, I read the service report all fluids topped off and checked. Next day I used the washer fluid, first shot of fluid, Washer fluid message indicates low requiring to refill. Washer fluid reservoir was so empty it required a whole jug of washer fluid. I don’t trust the quality of the work, or the cost is competitive. Not a happy customer at all. More

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The maintenance department was very timely and courteous. I showed a little early time wise and it presented no problem. I showed a little early time wise and it presented no problem. More

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Handy Toyota continues to provide excellent service that was completed well within their estimated time. I also spoke to them about trading in for a 2024 RAV4 Prime XSE. was completed well within their estimated time. I also spoke to them about trading in for a 2024 RAV4 Prime XSE. More

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I highly recommend them. Very clean and completed the factory recall in a timely manner. Very clean and completed the factory recall in a timely manner. More

by clrrobert Verified Customer Verified Customer

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Very helpful and knowledgable. Helped me out as soon as I walked up to the counter and got my truck in and out under an hour. great job! Helped me out as soon as I walked up to the counter and got my truck in and out under an hour. great job! More

by zachorewitz Verified Customer Verified Customer

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Went in for undercoating. Came out with a popped tire. They replaced the tire. Then they damaged my rim and caked the outside with grease that will not come off. I'm still wai Came out with a popped tire. They replaced the tire. Then they damaged my rim and caked the outside with grease that will not come off. I'm still waiting on a date for my rim to be fixed. Not impressed with handys. Takes 45 min and 25$ in gas to go there and back. This will be my 3rd trip whenever that is. More

by rileyfuller208 Verified Customer Verified Customer

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Handy Toyota is the best place to shop online. Really nice sales staff and service members! Keep up the good work Really nice sales staff and service members! Keep up the good work More

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very quick, fixed the wiper warmer (even though trivial) found not connected, likely when manufactured found not connected, likely when manufactured More

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Tory, has been very very helpful since I have gotten my Toyota Camry this year. She is very personable and kind! Thank you! Toyota Camry this year. She is very personable and kind! Thank you! More

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