72 Reviews
Write a Review72 Reviews of Victor Pacheco
March 06, 2021
Had a tire replaced. Took all day. Never given a receipt. Didn’t check fluids or balance tires. I was the last customer to leave. I was told that the 3rd party tire replacement insurer hadn’t sent the check Didn’t check fluids or balance tires. I was the last customer to leave. I was told that the 3rd party tire replacement insurer hadn’t sent the check but that I could take car and come get receipt the following day. Sent someone for receipt but it still wasn’t there. Called fir 3 weeks and no one would pick up. The very next day my wiper fluid ran out on highway and the car shakes front left. This is the tire that was replaced. Finally spoke to a rep that said that the tires SHOULD have been balanced along with all fluid levels checked and that he would email me my receipt and express inspection report this past Thursday. He never did More
Other Employees Tagged: I believe it’s Victor Pacheco bit not sure. said he would email me my receipt but didn’t. My wiper fluid ran out on highway the next day. Car shakes in the front drivers side where tire was replaced.
March 06, 2021
My car got towed to this dealership. Didn’t hear from them at all until I called them. After I called to the dealership the process wasn’t quick. It was just a flat tired. Then the advisor that contact m them at all until I called them. After I called to the dealership the process wasn’t quick. It was just a flat tired. Then the advisor that contact me told me my car was ready. I went and paper work wasn’t done. Overall I wasn’t happy with the service. More