Vanessa Policastro | Page 3
Service Receptionist - Loaner Coordinator
Gold Coast Maserati Alfa Romeo
90 Northern Blvd
Great Neck, NY 11021
Dealership Experience
7 yrs, 8 mos
Industry Experience
9 yrs, 7 mos
Languages Spoken
English
31 Reviews
Write a Review31 Reviews of Vanessa Policastro
October 28, 2021
If you are looking for 1st class customer service, look no further. Consistently a great experience. Would highly recommend these guys. no further. Consistently a great experience. Would highly recommend these guys. More
Other Employees Tagged: Chris (Service Advisor)
October 25, 2021
Gave me a same day appointment. Was out in 1 hour. Courteous and good hospitality Came in for an inspection at no charge and asked if I wanted the car washed. Always a pleasure to go there Courteous and good hospitality Came in for an inspection at no charge and asked if I wanted the car washed. Always a pleasure to go there More
October 13, 2021
Had a great experience working with Cody. He was fair and attentive. He is a man of his word. attentive. He is a man of his word. More
Other Employees Tagged: Cody Yaeger , Brian Paige
August 16, 2021
Awesome service an awesome experience. Will continue to keep going back very happy with the team keep going back very happy with the team More
Other Employees Tagged: Flavio Gauna, Angel Vega, Edison Xin, Sharen Reynolds, Cody Yaeger , Terrance Day, Cristian Navarro, Chris in service
July 06, 2021
Professional on time very neat car loaner was in schedule this time it appears that the previous person whom I had a bad experience no longer there overall excellent service this time it appears that the previous person whom I had a bad experience no longer there overall excellent service More
Other Employees Tagged: Greg
May 18, 2021
Outstanding customer service from beginning to end. Very simple and straight forward process. No sales pressure here more of a partnership. Ask for Flavio...he was answering questions after hours via text.. simple and straight forward process. No sales pressure here more of a partnership. Ask for Flavio...he was answering questions after hours via text...Alpha Guilia T1 s amazing ! More
Other Employees Tagged: Flavio Gauna, Helen Pak , Peter Lehmann, Cristian Navarro, Brian Paige
April 22, 2021
Excellent staff. Professional and accommodating. The service manager, Joe and his team are beat in class! They replaced my wipers motor, gave me a complimentary NYS inspection and washed the truck for service manager, Joe and his team are beat in class! They replaced my wipers motor, gave me a complimentary NYS inspection and washed the truck for me. More
Other Employees Tagged: Joe and Christopher in the service dept.
September 04, 2020
September 2017, I bought a here 2018 levante this car brought a lot of trouble to my life, this car air conditioning problems has been repairing the bad 👎 I go here in the car was ready to rent a brought a lot of trouble to my life, this car air conditioning problems has been repairing the bad 👎 I go here in the car was ready to rent a car but when sales people lie to me that I can believe that he can buy a car can't rent a car but the car buy back a lot of problems he can't help me to solve. It brings a lot of trouble to my life and hurts me spiritually and their service quality is very poor. I hope they can solve my problem as soon as possible. More
Other Employees Tagged: Mark Hazlewood, Jason yin
January 07, 2020
My salesman Angel was very knowledgeable about the car that I came to see he took me on a test drive and then went over all the features of the Levante, we went over different senarios for me to lease the that I came to see he took me on a test drive and then went over all the features of the Levante, we went over different senarios for me to lease the Levante and at the end I did!! More
Other Employees Tagged: Michael Bellina, Angel Vega