Vanessa Policastro
Vanessa Policastro at Gold Coast Maserati Alfa Romeo
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Vanessa Policastro | Page 3

Service Receptionist - Loaner Coordinator

Gold Coast Maserati Alfa Romeo

90 Northern Blvd
Great Neck, NY 11021

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5.0
31 Reviews

Dealership Experience

7 yrs, 8 mos

Industry Experience

9 yrs, 7 mos

Languages Spoken

English English

5.0

31 Reviews

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31 Reviews of Vanessa Policastro

October 28, 2021

Dealership Rating
Employee Rating

Chris and the whole Service team are outstanding; they absolutely deserve these high accolades. Very glad I have found them. More

by 06-views-lime
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Chris (Service Advisor)

October 28, 2021

Dealership Rating
Employee Rating

If you are looking for 1st class customer service, look no further. Consistently a great experience. Would highly recommend these guys. More

by 06-views-lime
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Chris (Service Advisor)

October 25, 2021

Dealership Rating
Employee Rating

Gave me a same day appointment. Was out in 1 hour. Courteous and good hospitality Came in for an inspection at no charge and asked if I wanted the car washed. Always a pleasure to go there More

by lroth5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

October 13, 2021

Dealership Rating
Employee Rating

Had a great experience working with Cody. He was fair and attentive. He is a man of his word. More

by Scottzambelli
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cody Yaeger , Brian Paige

August 16, 2021

Dealership Rating
Employee Rating

Awesome service an awesome experience. Will continue to keep going back very happy with the team More

by Mannyk
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Flavio Gauna, Angel Vega, Edison Xin, Sharen Reynolds, Cody Yaeger , Terrance Day, Cristian Navarro, Chris in service

July 06, 2021

Dealership Rating
Employee Rating

Professional on time very neat car loaner was in schedule this time it appears that the previous person whom I had a bad experience no longer there overall excellent service More

by Rezamesbah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Greg

May 18, 2021

Dealership Rating
Employee Rating

Outstanding customer service from beginning to end. Very simple and straight forward process. No sales pressure here more of a partnership. Ask for Flavio...he was answering questions after hours via text.. More

by DP
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Flavio Gauna, Helen Pak , Peter Lehmann, Cristian Navarro, Brian Paige

April 22, 2021

Dealership Rating
Employee Rating

Excellent staff. Professional and accommodating. The service manager, Joe and his team are beat in class! They replaced my wipers motor, gave me a complimentary NYS inspection and washed the truck for More

by Amc4solo
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Joe and Christopher in the service dept.

September 04, 2020

Dealership Rating
Employee Rating

September 2017, I bought a here 2018 levante this car brought a lot of trouble to my life, this car air conditioning problems has been repairing the bad 👎 I go here in the car was ready to rent a More

by De yong chen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Mark Hazlewood, Jason yin

January 07, 2020

Dealership Rating
Employee Rating

My salesman Angel was very knowledgeable about the car that I came to see he took me on a test drive and then went over all the features of the Levante, we went over different senarios for me to lease the More

by Dsantoro53
Recommend Dealer
Yes

Other Employees Tagged: Michael Bellina, Angel Vega

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