Vanesa Hicks | Page 7

Pros: Mike was pleasant to deal with. That's the only reason they review is not 1 star. Cons: Initially I was told that the back log on work is so long that the department no longer acc That's the only reason they review is not 1 star. Cons: Initially I was told that the back log on work is so long that the department no longer accepts appointments. I had to wait 5 days for my car to even be looked at. I was then told the repairs are covered by warranty, but the department didn't know if a rental car would be covered. They'd have an answer in 3 days about the rental. I was then told it'll take 3 months for the part necessary to repair my car. Finally giving me word that a car rental would be covered. Previously, I was told the car should not be driven. Then when hearing that it'll take 3 to receive the backlogged part, it should be fine to drive. I spent a few hundred dollars in rentals and then was told rental would be covered. The month of January is not yet over. I look forward to finally getting my car fixed in May. Hopefully the drive train will hold on until then. More

by VARGUSMASON Verified Customer Verified Customer

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Best Internet and Service Department I ever used to in California. Guys/Girls are super professional and knowledgeable staff extremely well trained. California. Guys/Girls are super professional and knowledgeable staff extremely well trained. More

by HRBTREE Verified Customer Verified Customer

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Brought my truck in for routine service, had a great experience, Worked with Mike A, easy to work with and explained all options and services available experience, Worked with Mike A, easy to work with and explained all options and services available More

by JUSTINPAYNERN Verified Customer Verified Customer

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The best service advisor I’ve ever had Mike is the best as the technicians that perform the work as the technicians that perform the work More

by AMIHAIMOF Verified Customer Verified Customer

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The service was great and all of questions were answered promptly. We are very happy with the overall experience promptly. We are very happy with the overall experience More

by BEAVERS4 Verified Customer Verified Customer

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Everything ran smoothly and they were professional and polite. I would recommend them to friends and family. polite. I would recommend them to friends and family. More

by PATTYFSHERMAN Verified Customer Verified Customer

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Service was amazing. I was very happy with the work they did on my truck. I was very happy with the work they did on my truck. More

by NYSLUGGERS Verified Customer Verified Customer

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Great service, helpful and knowledgeable staff! I highly recommend their inventory as well, they always have great deals! I highly recommend their inventory as well, they always have great deals! More

by CHRISBL73 Verified Customer Verified Customer

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I received quick and excellent service. Needed to return the next day due to engine light coming on and found out that there was a rats nest in the engine compartment. Glad I needed to tak Needed to return the next day due to engine light coming on and found out that there was a rats nest in the engine compartment. Glad I needed to take it back. Thank you for all you help.. More

by PEGGY.CLARK Verified Customer Verified Customer

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Love the car buying experience. Absolute best one I ever had . The whole entire dealership team outshined every other once I had experienced . Special thanks to Raymond , Renata and Absolute best one I ever had . The whole entire dealership team outshined every other once I had experienced . Special thanks to Raymond , Renata and Armen . You Rock ! More

by CHEVY.ARMEN Verified Customer Verified Customer

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