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Tyler Van Weelden
Refer Me
6 Reviews
yler started with BMW of Des Moines (then European Motorcars) in 2006 as a salesperson and has had many hats since then. Later that year, Lithia acquired the dealership and he moved to fixed operations as a Service Advisor, eventually becoming the Service Manager and Fixed Operations Manager many years later. In 2019 he went back home to the sales department as the General Sales Manager and is now the General Manager. The culture and people at BMW of Des Moines are second to none, it truly is an enjoyable place to be each day. Tyler currently drives a BMW M440i, wife Heather drives a BMW 430i coupe, also have a 2001 BMW M Coupe in the garage.
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6 Reviews of Tyler Van Weelden
November 22, 2021
Want to thank Tyler, Wade, and Roger for making the car buying process very easy. There was no haggling. No “let me talk to our manager” at all. They listened to our needs and delivered. They exceeded any buying process very easy. There was no haggling. No “let me talk to our manager” at all. They listened to our needs and delivered. They exceeded any and all expectations. Your professionalism and meeting our needs has not gone unnoticed. We are pleased to remain in the BMW family. More
by kheitz
Other Employees Tagged: Wade Terry and Roger Crook
Helpful 
December 30, 2020
My vehicle had an indicator light come on, called 'drive train malfunction' last year on 5/13/19. I scheduled service with BMW of Des Moines. They stated that it was caused by a repair facility that changed train malfunction' last year on 5/13/19. I scheduled service with BMW of Des Moines. They stated that it was caused by a repair facility that changed my oil a couple days prior. BMW made a repair, fast forward a couple months later the same indicator light comes on again, I returned my vehicle again.. this same thing kept happening, they kept saying it was different things each of the 8 returned visits, in which I kept paying out of pocket after my warranty was exhausted (which was $5k). EIGHT VISITS!! This time makes the 9th in which they finally brought in an engineer from their regional office, who says he figured out what the problem is.. My complaint is that they didn't repair my vehicle on the previous 8 visits, actually misdiagnosing it and taking my money every time! I exhausted my warranty on issues that weren't the underlying cause of the problem and now that they know definitively what the issue is, Tyler Weelden, service department manager is telling me I have to pay $2880 to have my vehicle repaired. It's not right! As of today, 12/30/20, they still have my vehicle. More
by Ajyolonce
Other Employees Tagged: Kiera Harris
February 02, 2020
Tremendous Excellence The title is saying it all. Purchased a car via email, text, and telephone in the course of 2 hours. Tyler V., Majid, and Scott S. provided Supe The title is saying it all. Purchased a car via email, text, and telephone in the course of 2 hours. Tyler V., Majid, and Scott S. provided Superior support and made the purchase a good deal. Could not have asked for better. This dealership has a quality inventory coupled with honesty and integrity. More
by JoeSlovo
Other Employees Tagged: Scott L., Tyler V., Majid
May 04, 2019
FIXED RIGHT FIRST TIME! My vehicle was squealing really bad and had a lack of a/c, when I bought the vehicle I bought a extended warranty and am glad about that. $2800 ticket My vehicle was squealing really bad and had a lack of a/c, when I bought the vehicle I bought a extended warranty and am glad about that. $2800 ticket only cost me $200. Patrick in service is awesome and does quality work. T Van is the man! More
by D'MONEY
March 05, 2019
Beyond going the extra mile!!! Kiera Harris with BMW of Des Moines provided beyond excellent customer service!! She was so helpful with rescheduling my vehicle and then went above a Kiera Harris with BMW of Des Moines provided beyond excellent customer service!! She was so helpful with rescheduling my vehicle and then went above and beyond to locate my vehicle 😊 I had dropped it off before traveling for work and they were so accommodating to ensure my car was serviced prior to my return. They did a phenomenal job working around my schedule and absolutely a pleasure to work with!! More
by Snwh516
Other Employees Tagged: Kiera Harris
May 08, 2018
Be warned I would highly recommend going to another independent shop to get work done on your BMW. The service advisors here are paid on commission, which incen I would highly recommend going to another independent shop to get work done on your BMW. The service advisors here are paid on commission, which incentivizes repeat trips to the service station/dealership. I had my BMW serviced here for a water pump and thermostat- a $1700 repair. When I got the vehicle back at closing, the heater was not working. The heat was fully functional before the repair, and it needed an additional almost $500 worth of work to get the heat back. Bottom line - I would not trust this service center or any BMW service center as they pay their service advisors with commission. This could easily lead to incentivizing repeat trips for customers for problems that were manufactured in the service center. More
by markniles7
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