Industry Experience
17 yrs, 11 mos
26 Reviews
Write a Review26 Reviews of Tyler Schrum
January 01, 2021
We were looking at a used truck for $29000. We made the appointment and came in. When the truck was brought around it had rims and tires and steps added. Long story short. They wanted $45000 now for a 2017 appointment and came in. When the truck was brought around it had rims and tires and steps added. Long story short. They wanted $45000 now for a 2017 truck. Really a joke and acting like we were the bad guys. They are crooks!! Never been treated so badly in my life!!! More
Other Employees Tagged: Suzie Hochstedler, Liz Zato , New salesman and the manager was rude!!
December 23, 2020
Bought a brand new sonata from Tyler. Was shopping different makes and models and Tyler’s product knowledge made our decision easy. Love my new Sonata thanks again different makes and models and Tyler’s product knowledge made our decision easy. Love my new Sonata thanks again More
November 24, 2020
My son and I found a used car online. Tyler greeted us was very friendly and met us on the lot right away. Not pushy at all and made the buying experience great! was very friendly and met us on the lot right away. Not pushy at all and made the buying experience great! More
Other Employees Tagged: Joseph Eppink
November 23, 2020
I love my car but now I am having issues with warning lights. The service department is extremely slow, dropped my car off 3 days ago and they still have not looked at it. Also they did not give me a loa lights. The service department is extremely slow, dropped my car off 3 days ago and they still have not looked at it. Also they did not give me a loaner but weirdly gave a loaner to another customer. I have called daily and no one has returned my messages as well as at least telling me what day they will decide to take a look at my car that I have had for a month. GO SOMEWHERE ELSE IF YOU CAN. The Chevy dealer down the street will have your car fixed in one day great service department! More
October 06, 2020
Came in looking for a used car. Tyler Schrum assisted me and made the process smooth and easy. Would definitely recommend my friends and family to come to Napleton. and made the process smooth and easy. Would definitely recommend my friends and family to come to Napleton. More
September 02, 2020
Sales team worked with me to get me the price and monthly payment I needed, they addressed any issues I had quickly and didn’t pressure the sell payment I needed, they addressed any issues I had quickly and didn’t pressure the sell More
Other Employees Tagged: Michael Terzo