Tyler Ramsey | Page 22

Ty is great, he is always on top of things, he makes sure my vehicle is always performing to its maximum, he is a complete professional and an asset to Crown. my vehicle is always performing to its maximum, he is a complete professional and an asset to Crown. More

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I've been dealing with Ty for the last couple of years. I've never had a bad experience with him, he's always courteous and helpful. I don't take my car anywhere else and always schedule my appoin years. I've never had a bad experience with him, he's always courteous and helpful. I don't take my car anywhere else and always schedule my appointments through him because of positive experience. More

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I've always dealt with Ty with all my vehicles the most recent being my SRT8 Grand Cherokee. He has always been honest with needed repairs and maintenance. most recent being my SRT8 Grand Cherokee. He has always been honest with needed repairs and maintenance. More

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Our Jeep Grand Cherokee was not starting properly. I worked with Ty Ramsey to resolve this problem. Ty exceeded my expectations to assure that the Jeep was accurately fixed in spite of the difficult and worked with Ty Ramsey to resolve this problem. Ty exceeded my expectations to assure that the Jeep was accurately fixed in spite of the difficult and unusual nature of the problem. Ty kept in communication with me throughout the process and also arranged for us to have a complimentary loaner car over the weekend. I was also very happy with his efforts to reduce the costs for the repair work. Thank you Ty! More

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I have enjoyed my experinces with Crown Chrysler. I purchased my van with Austin Walden and Tyler in service takes good care of it. I put lots of miles on my van and am very happy Austin and Tyler alwa purchased my van with Austin Walden and Tyler in service takes good care of it. I put lots of miles on my van and am very happy Austin and Tyler always take such good care of me. More

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Ty recently assisted us with replacing all 4 tires on our 2012 Jeep Grand Cherokee Overland. A couple days ago, I ran over a piece of metal that pierced one of the tires. After changing out with the spare, 2012 Jeep Grand Cherokee Overland. A couple days ago, I ran over a piece of metal that pierced one of the tires. After changing out with the spare, I called Ty. He immediately checked the inventory and found one in stock. This was around 3:30pm and I would have completely expected instructions to come in the next day as I was about 30-40 minutes away at that point. Instead, Ty accommodated me that afternoon. I drove to the dealership and the tire was changed and vehicle returned to me in less than a half-hour. Ty also looked up my information from the sale of the original tire(s) and worked through a warrantee request on his own--I sat in the service area doing work, not missing a beat. The result was a major credit against the cost of the new tire. If asked, this is exactly how I would define superior customer service. By the way, there have been other instances where we have needed service and some sort of accommodation. Ty never hesitates to give this same quality of service. We have already recommended this dealership to our friends and colleagues, two of whom have purchased Grand Cherokee Overlands from your dealership... Ed Kozelek and Danny Jones. We also showed our vehicle to a neice and nephew in Cincinnati. They recently purchased an Overland Summit. Great vehicles, great service. That will keep us coming back. Thanks very much and keep up the good work. John & Gina Keaton More

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Ty has always been a pleasure to work with in the serivce department, he is extremely knowledgeable,friendly and communicates very well. On my recent visit to the service deptartment there were two things th department, he is extremely knowledgeable,friendly and communicates very well. On my recent visit to the service deptartment there were two things that had to be taken care of and he explained exaclty what needed to be replaced and when the parts would be avalaible. He has also been very helpful getting information for me on pricing for accessories that are avaliable for my 2013 Dodge Ram. I would highly recommend him!!! More

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I recently had a problem with my Chrysler Aspen over the weekend. My advisor, Ty Ramsey, was able to get me in to service quickly, diagnosed the problem, and was able to get it repaired and covered under my weekend. My advisor, Ty Ramsey, was able to get me in to service quickly, diagnosed the problem, and was able to get it repaired and covered under my warranty. Ty is an excellent advisor. He addressed the problem quickly and communicated efficiently. I would strongly recommend him to anyone. More

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Ty is extremely attentive to help the customer assess the situation, provides alternatives (should do versus future expenditures), provides timely feedback, remembers you and takes a personal interest in the situation, provides alternatives (should do versus future expenditures), provides timely feedback, remembers you and takes a personal interest in the job to provide quality service. Ty has helped me for almost a decade. More

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I have dealt with Ty for many years and because of Ty's "can do" attitude and williness to get the job done at all cost, I decided to go to Crown Motors for my next car. Lew was knowledgeable and professi "can do" attitude and williness to get the job done at all cost, I decided to go to Crown Motors for my next car. Lew was knowledgeable and professional which made the buying experience a pleasure. These two guys are the reason I do, and will continue to recommend my friends to visit Crown Motors. More

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