Tyler Neal | Page 63

Today was a wonderful customer service!! The time waiting, the explaintions of what it will take to complete my transactions....I was extremely please with their walking back to the waiting area (Cof waiting, the explaintions of what it will take to complete my transactions....I was extremely please with their walking back to the waiting area (Coffee and TV) ! More

by LIMAOHANA Verified Customer Verified Customer

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Tyler was great- up front, communicated often, and was informative through the whole process. I knew I was in good hands from the get go informative through the whole process. I knew I was in good hands from the get go More

by evan4413 Verified Customer Verified Customer

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Tyler was professional and kind. I appreciated his Tyler was professional and kind. I appreciated his handling of everything. Great job Tyler! Tonya Headley It's frustrating that there is a m Tyler was professional and kind. I appreciated his handling of everything. Great job Tyler! Tonya Headley It's frustrating that there is a minimum of words needed for this review to be accepted. Next time I will not be wasting my time. More

by TONYAHEADLEY Verified Customer Verified Customer

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Thanks for taking car of my son's car. He had picked up a nail in his tire and was unsure if you guys could fix it. Thanks again The lube oil filter and tire repair was quick. See you soon with my other veh nail in his tire and was unsure if you guys could fix it. Thanks again The lube oil filter and tire repair was quick. See you soon with my other vehicles. More

by Pike Verified Customer Verified Customer

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Tyler was great to work with. He addressed all the concerns I had and answered my questions. All the work was completed on my vehicle quickly. concerns I had and answered my questions. All the work was completed on my vehicle quickly. More

by KRISTIVINCENT Verified Customer Verified Customer

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Had great communication from Tyler. He addressed my concern, adentified the cause and was able to get my vehicle back on the road. I felt like he wanted my vehicle repaired and wasn't just there to wo concern, adentified the cause and was able to get my vehicle back on the road. I felt like he wanted my vehicle repaired and wasn't just there to work his shift. More

by B_PROCTOR82 Verified Customer Verified Customer

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It was great that you got me in quickly to work on my battery, 5 stars. What I am left with is an explanation I have a very difficult time accepting. I was told by two service people I could only park my battery, 5 stars. What I am left with is an explanation I have a very difficult time accepting. I was told by two service people I could only park my truck for a couple days without the battery going dead. That makes no sense to me. Many pick up trucks are not everyday cars and for the battery to go dead after a couple days of sitting makes no sense at all. That means if you drive to work mon-fri and try to start your truck on mon, the battery will be dead. I can't believe that is normal. I was told to put a battery minder on the truck to keep the battery charged during the winter. i don't know of anyone who does that for just a couple days of sitting. After one day my new battery drained to 11.49 volts. I was told that was acceptable and to turn it over. This is from the web, "A fully charged battery should register at 12.7 volts or more. If the voltage falls below this number, the battery should be recharged. A battery is only charged by one quarter at just 12 volts. Once it drops to 11.9 volts, your battery is considered dead". They said they tested my alternator and said it was good. It was also tested by another car dealer as good. I find it unacceptable to have to put a battery minder on my truck if I leave it more than one day. More

by dmarguet Verified Customer Verified Customer

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The salesman was great. It’s been 4 days and I still haven’t received my second set of keys. 😞 I was expecting a call from him on Tuesday but I guess he was busy. I’ll go back on Friday to see if he ha haven’t received my second set of keys. 😞 I was expecting a call from him on Tuesday but I guess he was busy. I’ll go back on Friday to see if he has got them. More

by ESHIRE Verified Customer Verified Customer

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My experience with Lithia Ford has been fantastic; their staff has been helpful and courteous since I purchased my vehicle. I would definitely recommend anybody looking for a vehicle give them a chance. staff has been helpful and courteous since I purchased my vehicle. I would definitely recommend anybody looking for a vehicle give them a chance. More

by SERSEAN Verified Customer Verified Customer

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I dropped in without an appointment. Tyler got me right in and the wait time was minimal. He took care of all my concerns. Thank you. in and the wait time was minimal. He took care of all my concerns. Thank you. More

by CAROL16 Verified Customer Verified Customer

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