Tyler Miller | Page 5

This place was amazing. i called in morning for a truck ooops it was sold but told me he had another same price which was 1k higher i drove 2 hours to see the truck took it for a test ride. yep thats the t ooops it was sold but told me he had another same price which was 1k higher i drove 2 hours to see the truck took it for a test ride. yep thats the truck we were going to buy and we did. the hitch that was in it was not what i wanted but sales person said they would do whatever need done to make it work?? Not sure what that ment but some how as i sat waiting on paperwork i ended up ordering what was needed on amazon on MY ACCOUNT humm oh well so as i was signing paper the guys were out taking the stickers off windows you know the 2018 and the smiley face on the windshield. all done headed home 30 miles away my wife says did you know this windows chipped i said HECK NO! Oh ya the old cover it up with the 2018 and not tell the customer not happy not sure i will refer the 2 guys that are looking for truck yes i bought as is but wow at least tell me don't hide this, anyway it was a good experience by far. now ill wait to see if they really do send me that extra key there suppose to get for me More

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We arrived on a Saturday morning and really were not optimistic that Gretna Auto would be able to meet our price that we wanted to pay for the Subaru Outback. The salesman, Tyler Miller was polite and optimistic that Gretna Auto would be able to meet our price that we wanted to pay for the Subaru Outback. The salesman, Tyler Miller was polite and professional. He was very upfront and honest and I was really shocked that we were able to walk out of the dealership two hours later with a deal in place to trade our vehicle in for the Subaru Outback. We financed through Gretna Auto and the Finance Manager, Travis was a pleasure to work with as well. He informed us about an extended warranty and when we declined, he respectfully did not pressure us into changing our minds which has happened numerous times at places in the past. We appreciated that he moved on and finished the transaction professionally. We will certainly look to Gretna Auto the next time we need to purchase a used vehicle! Jeff and Nancy Stevens More

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All things as promised. Fast, specific and helpful. I don't really recommend places but I felt this purchase was a positive experience personally. Good time. don't really recommend places but I felt this purchase was a positive experience personally. Good time. More

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Great people to work with! Helped me get great financing and were very helpful through the entire trade in process. I would highly recommend them to anyone! and were very helpful through the entire trade in process. I would highly recommend them to anyone! More

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Process was very quick and easy. Very helpful people. Tyler was very nice and helpful. The building was very clean and put together. Overall good experience. Tyler was very nice and helpful. The building was very clean and put together. Overall good experience. More

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Tyler and the team at Gretna Auto were extremely professional and gave myself a world class experience while I was shopping for a vehicle I have always wanted. They did everything that they said the professional and gave myself a world class experience while I was shopping for a vehicle I have always wanted. They did everything that they said they were going to do and they did it in a timely and respectful manor. They showed me many options to fit my needs without pressuring me and they were very trusting! They made me feel important and they were all so great to work with! Love Gretna Auto and I will always recommend people to shop vehicles there! More

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Tyler is awesome! Very good customer service and had our best interest in mind the whole time. Thanks, Brad for getting us the payment we needed! No one else does that! Travis, nice signing papers with you best interest in mind the whole time. Thanks, Brad for getting us the payment we needed! No one else does that! Travis, nice signing papers with you again :) The kids loved the arcade and toys! We will definitely be back. More

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This place is a joke. They say they treat their customers like family. That couldn’t be further from the truth. They took our down payment but did not apply it to what we told them to (the tax, title, and fe like family. That couldn’t be further from the truth. They took our down payment but did not apply it to what we told them to (the tax, title, and fees) and then called us two weeks later asking for $1300 for tax, title, and fees. We got home and within the first month, found over $5,000 worth of repairs needed on our vehicle, two of which were safety concerns. We contacted them and were finally told (after them telling us multiple times there was nothing they could do) that we could bring it back (we live 3 hours away) and they would “take a look but couldn’t guarantee they would fix anything.” They tell you everything you want to hear and treat you so good while you are there but as soon as they have your money and you drive off their lot, you are SOL. Any good review of this business is coming from someone who got lucky. We gave them ample opportunity to show good customer service and make things right and they have done nothing but kick us when we are down. The tax, title, and fee issues was truly a miscommunication on THEIR part and they did nothing but tell us there was nothing they could do to fix it. I’ve sent emails to Travis and upper management, they are ignored. Iowa buyers beware: they screwed up our paperwork twice for license plates and we still don’t have them. We’ve now had the car for two months and already spent over $3k in repairs and have another $2k needed. If nothing else, I’d like to prevent someone else from getting screwed over like we were. They come back to everything saying we should have bought the warranty. Nobody spends over $20k on a vehicle and expects there to be $5k worth of stuff wrong with it, especially when they claim it was inspected. You don’t buy a car from a good dealership expecting to need the warranty before the first payment is made. That’s bad business. Don’t let their fake “we take care of our customers” and their neat facilities fool you, run away from this place. More

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Great place to get a vehicle, Tyler and Travis were easy to work fun and fast greatly recommended Gretna Auto Outlet. Will come back and shop again to work fun and fast greatly recommended Gretna Auto Outlet. Will come back and shop again More

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5 Stars for Grenta Auto Outlet! I knew what I wanted and Tyler was quick to set us up with a test drive and worked with us on our trade in. Travis carefully explained the finance side of it, got it to a com Tyler was quick to set us up with a test drive and worked with us on our trade in. Travis carefully explained the finance side of it, got it to a comfortable payment level including a roadside assistance, lockout protection and extended warranty that covers many unforeseeable mechanical failures. Thank you!! More

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