Tyler Glatting

You truly can not get a better team. Everyone is very nice and caring. I would trust them with my whole families vehicles. ⭐️⭐️⭐️⭐️⭐️! Everyone is very nice and caring. I would trust them with my whole families vehicles. ⭐️⭐️⭐️⭐️⭐️! More

Helpful 0

Report | Print

Advisor was very helpful, store was clean. Todd the GM greeted me once we got to the lounge. Todd the GM greeted me once we got to the lounge. More

Helpful 0

Report | Print

I HIGHLY recommend working with Andrea Schneider when purchasing a vehicle. I am very satisfied with my purchase and her high level of professionalism helped me get through an already stressful situation purchasing a vehicle. I am very satisfied with my purchase and her high level of professionalism helped me get through an already stressful situation. I would not have traded my car in, or purchased a newer vehicle had it not been for her specialized skills. She was relatable and kept my budget in mind through the entire process. Couldn’t have asked for a more straight forward expirience. More

Helpful 0

Report | Print

Tyler took exceptionally great care of me-I couldn't be happier with the exceptional service Tyler provided me with! He took care of me from start to finish & was extremely communicative & helpful. He was happier with the exceptional service Tyler provided me with! He took care of me from start to finish & was extremely communicative & helpful. He was professional, personable, friendly & knowledgeable. I had a very bad taste in my mouth from a few years ago when I brought in my 2002 Jetta. The Service tech at that time was insulting, condescending & extremely rude. Additionally, Not all of my requests got fixed! It was a very simple thing. Subsequently, I didn't come back, until now. I'm very pleased that I did. Tyler has won my business back to Brookdale VW. BRAVO! I came in with my loaner car & Brad was very helpful- the new dash design had me confused & we had a good laugh about it- Great guy also! I am a VW enthusiast & will continue to purchase these vehicles- I will now consider purchasing from this dealership, provided Tyler is still with you when that time comes. More

Helpful 0

Report | Print

Amazing Best Car Buying/Leasing Experience - We Leased 2 Cars Immediately! The incredible team at Luther Brookdale VW were so impressive we leased 2 cars and not just one. We did this because of the foll Cars Immediately! The incredible team at Luther Brookdale VW were so impressive we leased 2 cars and not just one. We did this because of the following: 1. Trust in Dealership: Trust they built in giving us such a great experience in buying our VW Atlas where they gave us the car my wife really wanted, at an incredible price, with terrific buying experience led by Connor Detloff and D'Aundre DeMars 2. Incredible Price and Service: So we asked what could they do if I got a second car. I gave a budget amount and got an incredible deal on our first electric vehicle, the ID4. This was a great time because of the rebates that both the Federal Government and VW were giving on the 2023 model of the ID4 but also the discount that this dealership provided to meet our budget. Again it was not only the price thanks to Connor but also the optioned model with the color I wanted that was so compelling and the incredible service given by D'Aundre to patiently explain all the features of the car which are many and all the questions that I asked that also were many! And electric cars are very fast so it is like driving a sports car and with the Electrify America 3 year plan you could be charging the car for a fraction of a gas car. This is the future of driving. 3. Quality of Advice on Purchase: The advice Connor provided that in his 5 year experience he had not seen such aggressive discounts, that it is based on inventory they had on hand, and that the timing of the market meant we decided to lease the car in the same week we also leased the Atlas. It now gives us immediate ability to meet all our family's mobility needs, in 2 great cars (one gas and one electric) that we love and optimize on leasing to ensure we manage to the prescribed amount 4. Quality of Finance and Protection Advice: Nathan Magnoski also had recommended that we take the protection on the lease during the vehicle's life to provide peace of mind. Given my previous experience with tire blow-outs and dings I did take this option but again because of the incredible discount they provided. This proved incredibly important when I literally took the car home and that night the tire blew out due to a piece of metal that pierced the tire near our home. 5. Service Centre Excellence: So while distraught that my brand new car had to be towed to get the tire replaced on the weekend, first thing on Monday morning Tyler Gattling called to say he received the car and could get the tire in by 2pm and the car was ready to go that afternoon with a full video capturing the work done. This completed earlier than I wanted how holistically excellent Luther Brookdale VW is. 6. After Sales Service and Future Buying Experience: The dealership sees each person walking in not as a transaction but as a relationship they are building with you, your family and your friends. We know that well before it comes time to end the lease, we will want to have test driven the new VW vehicles including their bigger electric SUVs, that they will get us out of this lease at an optimum time to then get into the new lease (eg before the 40000 mile service for our 3 year lease) and to get the car that fits our needs at that time that we will love to drive at the most competitive price going in the market! This comes down to the stewardship of the leaders in the dealership led by Todd Earnest. Thank you to the wonderful team in Luther Brookdale VW for the most enjoyable car buying/leasing experience we have ever had. It was so impressive we walked out of the dealership in the same week with 2 cars and with a relationship where will look to come back again when our lease expires. We recommend this dealership to all of our family and friends unconditionally. More

Helpful 0

Report | Print

Elijah was great to work with! Excellent service. Will recommend to anyone looking to buy a car! Excellent service. Will recommend to anyone looking to buy a car! More

Helpful 1

Report | Print

Very good service. They took the time to answer questions and get us the best deal. They took the time to answer questions and get us the best deal. More

Helpful 0

Report | Print

The dealership goes the extra mile to make sure that any and all issues have been resolved before returning the vehicle. and all issues have been resolved before returning the vehicle. More

Helpful 0

Report | Print

Great service and great communication. I have nothing but great things to say about the service. I have nothing but great things to say about the service. More

Helpful 0

Report | Print

Great service and completed early. Excellent communication. The service technician sent a video of the brakes and tires with an excellent explanation. Excellent communication. The service technician sent a video of the brakes and tires with an excellent explanation. More

Helpful 0

Report | Print