Ty Rivers | Page 22

Just got the car We just got the car... this is the first oil change (ok it’s a used car-but we just got it) and they told us the tires have the wear bar indicator is We just got the car... this is the first oil change (ok it’s a used car-but we just got it) and they told us the tires have the wear bar indicator is showing! We need tires. OMG-we just got the car! They also included about 800 worth or work need to the car-we just got the car! I called Ty Rivers to ask why we got a car w bad tires-he said he’d call me back- still no call. Why would you not have replaced the tires before we bought it?? Very disappointed. More

by HNYCTTFAMILY Verified Customer Verified Customer

Helpful 0

Report | Print

MY EXPERIENCE WITH THE DEALERSHIP VERY EACH TIME I GAVE A AVERAGE SERVICE CENTER RATING BECAUSE CALLS TO THE CENTER ARE NOT RETURNED HAD TO COME TO THE DEALERSHIP AFTER 2 DAYS PASSED BY TO GET MY Q I GAVE A AVERAGE SERVICE CENTER RATING BECAUSE CALLS TO THE CENTER ARE NOT RETURNED HAD TO COME TO THE DEALERSHIP AFTER 2 DAYS PASSED BY TO GET MY QUESTION ANSWERED.I WHEN MY VEHICLE WAS PUT IN FOR SERVICE THE LONER VEHICLE WAS TO SMALL FOR MY FAMILY I WAS TOLD THEY WERE OUT OF OTHER SIZE LONERS THE NEXT TIME I WAS IN FOR SERVICE THE ONLY SIZE WAS A P/U TRUCK I AM STILL WAITING FOR SOME ONE FROM FINANCE TO CALL ME BACK THEY SAID AS SOON AS POSSIBLE I FOLLOWED UP THE QUESTION MY SELF More

by WI5BUD-05 Verified Customer Verified Customer

Helpful 0

Report | Print

Best car buying experience! Ty Rivers was extremely knowledgable about each of the cars we looked at, as well as the financial aspect. He took his time to explain everything. He Ty Rivers was extremely knowledgable about each of the cars we looked at, as well as the financial aspect. He took his time to explain everything. He found us a car we love with huge incentives. The finance part was so quick and easy! After the purchase Ty walked me through setting up each of the features and made sure I knew how every single thing worked. I Love my new car! More

by breandrobd Verified Customer Verified Customer

Helpful 0

Report | Print

Awesome I had an amazing first car buying experience. Hebalina was my sales rep and she did everything possible to get me into the Jeep I wanted. Ty walked me I had an amazing first car buying experience. Hebalina was my sales rep and she did everything possible to get me into the Jeep I wanted. Ty walked me through every little feature that it offered. Damien handled my financing quick and easy! More

by laurenm Verified Customer Verified Customer

Helpful 0

Report | Print

Very good experience Great costumer service. Ty Tivers was very knowledgeable and help me alot with getting my car. I love that y’all had the color i wanted Great costumer service. Ty Tivers was very knowledgeable and help me alot with getting my car. I love that y’all had the color i wanted More

by santosrivas079 Verified Customer Verified Customer

Helpful 0

Report | Print

Best Car Buying Experience EVER! I can't say enough at how please I was with this transaction, how smoothly it went, how curteous Ty Rivers and Marcos Gutierrez and the sales managers I can't say enough at how please I was with this transaction, how smoothly it went, how curteous Ty Rivers and Marcos Gutierrez and the sales managers all were. I conducted most of the conversation with Ty over email and text messages in the week or so prior to actually going into the dealership. Much of the deal was done before I ever had to physically show up. Once there to do paperwork I was impressed with the politeness and professionalism. Ty had already had the truck cleaned up and ready for a test drive. With most of the paperwork already completed online and through emails uploads I went to the finance office where Marcos walked me through the details and optional service agreements. No one was ever pushy, they were respectful of my time, and I was in and out the fasted I have ever purchased a vehicle (I think this is about my 20th car, so this wasn't my first rodeo). Ty took a lot of time after the sale to personally instruct me on how to set up the info/UConnect system in my RAM 2500 and provided me with additional video tutorials in case I forget anything. They gave me a full tank of fuel and a really nice thank you gift. Nice touch! Not sure what my next vehicle will be and when I'll buy another because I'm in love with this truck, but I'm absolutely sure that the FIRST and PREFERRED dealership will be one of Don Davis Group's and I'll definitely be conducting business with Ty. Thanks, guys, for such a great deal and great experience. You all rock! More

Helpful 0

Report | Print